Address: | 20455 E Rittenhouse Rd, Queen Creek, AZ 85142, USA |
Phone: | +1 480-834-0757 |
Site: | chick-fil-a.com |
Rating: | 4.4 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
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A Private User
I was there two weeks ago on two deferent days early in the morning and noticed on my approach that the umbrellas on the tables outside were not up and the side walks were very dirty. The Inside dining room needed dusting tables not clean and organized. Before eating I told the manager about my concerns, she said she would take care of it. The food was fast, hot and very good the staff was also very friendly and welcoming, but an hour later nothing was done. The restaurant was not busy as 4 employees stood around talking. Later I E-mailed chick-fill-a I was called by the owner he was very professional and pleasant to speak to. He answered all my questions and concerns and apologized for the condition of the restaurant and his employees for not addressing my concerns in a timely manner he also thanked me for bringing this to his attention and he will be using my e-mail as a learning tool for his employees. On my return all issues were resolved. I recommend this Chick-full-a with high honors with a personal thank you to the owner.
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Stephen Ortega
As a former Chick-fil-a employee I was very dissatisfied with the food and service I received from this place. We had a disagreement with a special order that I usually get at every chick-fil-a, and the manager seemed impatient with me - like she didnt want to deal with me. I ordered something different after they refused service and when my lady and I recieved our order it was very poor quality. I never write reviews(this is my first one ever) but this place does not seem to want business and deserves a 1star review.
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Travis Stephens
We went to this location for cow appreciation day. The employees were still very lively and smiling even as the end of the celebration came around. Not only was the service great, it was also very fast. The employees manning the registers got everyones order in a flash. Even with a herd of cows, we only waited to order for 10 minutes and got our food in 5 minutes. That might sound like a long time for fast food but we started by standing in a line that was out the door. Good job guys and gals!
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Cristal S
The last time we went, the girl that helped us was in a terrible mood and then they forgot our food. When we got our food about 25 minutes later, my sandwich was missing. I spoke to the manager and he corrected it right away. I am giving 5 stars because this was one time out of 100 and every other time has been great. We went today and service was awesome. When they brought our food I was happy to see they read back the order.
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reilly miyasaki
I worked there for almost a year and I have talked to many others that have worked at this location if you are looking to apply dont. I have been asked to work off the clock at least 3 times while working there, they dont train you for the job, and the supervisor is a typical businessman and doesnt have any care for the employees. If you want to work at a chickfila I suggest a different area
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Dylon Shipley
I have given this location several chances to redeem its self but every time I go in theres a bunch of kids who are dim witted and just dont care...I have had messed up orders, cold food, anything that could go wrong in the oh so pressuring life of fast food has gone wrong I have officially thrown in the towel....advice high schoolers can not run anything get more adults in there
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Jeff Justin
Low rating specifically for this location. Chik-fil-a is great, but this locations staff is not.. I had the executive chef (i think it was) specifically tell me that they would not accomodate strips to be grilled rather than fried. Probably my least favorite location. I honestly drive further to another location now rather than go here. Love Chik-fil-a.. Just not here.
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stephen cordova
Havent been here in a while and the family decided to go through the drive-thru. When we got home everyone loved the food. O ordered the #1 standard Chick-fil-A fried chicken sanwhich and its pretty plain, good but just meh. I guess thats what the customers want just not me. Everything else was great however. Recommended if you like good fast fried and/or grilled chicken.
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Ed Elder
Its always a pleasure to have lunch at this place since as soon as you walk in the door you see everyone with big smiles. One of the places that consistently has very friendly, courteous and professional personnel. Also, the food is always great and also consistent. Other fast foods should use this place as a model to train their people..
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Susan U
This is my favorite location for Chic-fil-a ever! With 4 children I am no stranger to fast food but I have giving my kids garbage. I love how they use real meat and have a variety of healthy options. This location also shows TONS of support for the local community and especially schools. Thank you Queen Creek Chic-fil-a!!!
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Matt Karls
I think all the Chick-fil-As are super friendly and nice but this one might be just a step above the rest. I am sure it is pushed down from corporate directive but this location just does a slightly better job than the rest. It is a great place to grab a chicken burger and relax while in downtown Queen Creek.
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A Private User
We eat here at least once a week. I love the quality of the food and the play area lets my kids run off some energy while I rest and catch up with my friends. I hope to earn there Balloon Twisting Entertainment business some day. Right now, I work at the Chick-fil-a on Gilbert/202. -Arizonas Balloon Artist
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Kristi Longstreet
Great location for good fast food and has a play area to occupy the kids. Not much seating around the play area which makes it challenging to eat and watch kids. The food is good, pricey, but better food than the common fast food places. Usually busy especially at lunch and dinner times.
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Richard Mynes
Overcooked, dry, tasteless chicken nuggets. Great service at the drive-thru, very good chocolate shake, reasonable price. Ive been to other Chick-fil-A locations, and never had a good piece of Chicken. I probably wont go back. Lots of other fast food locations to pick from
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Farah Lowrance
Every time I go, whether it be for breakfast or lunch, I always go through the drive thru. The staff is always super polite, friendly and prompt with my order. The food is always fresh and delicious, as a matter of fact, my husband is bringing me Chik-fil-A, right now.
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Steve Crandall
Good food and ice cream. Usually pretty busy and is very popular place for kids, so maybe not the best for having a quiet conversation with someone. However, we are always impressed and satisfied with the great customer service, good food, and reasonable prices.
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Sean Yescalis
I dont get it, its good chicken and service is a bit better than average fast food but I cant understand the fanaticism. Its not THAT good, and their menu is pretty small (chicken nuggets, strips, sandwiches and a couple salads/wraps). Meh.
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Jeff Black
Chik-Fil-A is known for their service and this particular location is no exception. The service is good as well as the food. Just be aware that it is VERY popular and can get quite busy during the lunch hour.
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Scott Dunwell
Orders are quickly filled and food quality is above average. Prices are also above average. Staff is generally friendly and will try to accommodate most requests for food preparation, extra condiments, etc.