Address: | 2750 S 75th Ave, Phoenix, AZ 85043, USA |
Phone: | +1 480-397-0641 |
Site: | kfc.com |
Rating: | 2.8 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 10AM–10PM |
MA
Mandie McGregor
This was the worst experience I have ever had a fast food restaurant. We ordered an 8 pc mean 1/2 crispy, 1/2 original with a side of mashed potatoes and gravy and coleslaw, along with an extra side of mashed potatoes and gravy. We had to wait for the biscuits, which was fine. We were asked to pull up front and theyd bring the food out when it was done. So we waited, and waited...We were hungry and decided to give them the benefit of the doubt that they wouldnt have messed up the order so stupidly, we drove off without checking it. Got home and found out they gave us 2 sides of coleslaw instead of mashed potatoes and gravy. Ok...whatever we can go back and show them they gave us 2 of those instead of potatoes. But then I opened the box of chicken, and not only was it not 1/2 crispy and 1/2 original, but they didnt even put in 8 pcs of chicken! There was only 7. So we went back with the entire order, really mad at that point. Of course when we got there the lobby was closed so we had to wait in line again for another 10 minutes. Pulled up to the window and they couldnt even make us a fresh batch of food because they had turned off their fryers. Then it took them almost another 10 minutes to process us a refund. All we got was a "sorry". We will never ever go back to that place again.
CO
Courtney. Plucas
Never ever get a chicken bucket from here. Bf just got home with the meal for 23 dollars and some change less than 5 minutes ago and hes now headed back for a full refund since all the pieces were literally fried bone.. Little to no meat and one tiny leg with one bite of meat big enough for a 2 year old child. Not to mention the bag ripped. As I was typing this He called me saying that all they had was crispy and they wouldnt remake the Mac and cheese, gravy, or potatoes. When the bag ripped the bottoms of the containers busted. I told him to get a full refund since they wont fix the sides. Im not going to let them keep 23 dollars for a bucket of chicken with no sides... Stay away from this place. EDIT: after just posting this less than 1 minutes ago, he called and asked if he left money here. The guy short changed him and gave him 16 dollars back.. Uhm.. No buddy. Not today. so now they steal your money too? Get a receipt people. They also didnt give him one either probably for this reason. Assholes
VE
Veronica Lopez
Worst customer service at this location went in for a family meal, the girl who attended me didnt know how to smile I felt like I was bothering her, after all it was my money I was spending, they had run out of biscuits when I decided to stay after asking another employee how long it would take she made an effort to yell across the room, as she was helping other customers, that I would be waiting for a while, excuse me, but again my time my money. When I get home my biscuits were not thoroughly cooked WHAT A JOKE! Ive gone to this location on a hand full of occasions i have always felt they needed some brushing up on their customer service skills and have given them the benefit of the doubt but today was by far the WORST NEVER PLAN ON GOING THERE EVER, Ill stick to Frys deli chicken
JA
james taylor
Ordered a #6 Dine in! Got a to go order. Opened bag then box. Nothing to eat with! NO forks or spoons in the lobby. Went to counter, asked "do you have anything I can eat with?" Response, "What do you mean?" I said "fork/spoon, nothing in the help yourself area!" Went to eat the mash potatoes, almost cold! I asked the young lady behind counter "can you heat this up, its cold?!" She asked her coworker a question. He said, "give him another one!" She did, another cold one! This place is Unsatisfactory! The counter/tables and booths are covered in a greasy film and sticky! Bathroom is dirty and Soda machine put of order. Last time I stop here. Check your to-go orders before you leave! Took my order home and microwaved it myself!!!
TH
Theresa Jurado
Omg, this is the worst KFC ever do not go there, need to change staff.. very very rude, gives you cold food, dont care about nothing.. I gave it a try 4 times just because I dont like judging after one bad experience because it could be an off day, but ever time I go in they are rude never hot food and sometimes they dont have certain kind of chicken and they refuse to make it fresh for you.. and the sad part is that I love KFC, but it went down hill.. They need to get better workers, yeah we all hate to work, but nobody deserves to be treated bad because we order food and making there life horrible.. dont work if you cant be nice...
AL
Alishia Wagner
This store is doing their own thing. Ordered chicken there last night and I would bet money they didnt put the 11 herbs and spices in the flour mix. The chicken was bland. You could tell by looking at it that there were no spices in it. The coleslaw tasted watered down also. I was very disappointed in the food and will go spend my $40 somewhere else next time. You can go to a pretty decent restaurant for $40. Ive had kfc before, I know what it tastes like, that wasnt what kfc tastes like. Corporate needs to check up on this store.
TO
Tom Blessie
I have tried to eat here many times and I regret it every time. The quality of the food is not up to par and the service is just horrible. I have had to wipe down my own table numerous times and they had a broken seat for months that I have witnessed a few people almost fall on. Its hard to even get biscuits here since they wont give you honey or butter and the biscuits are usually not cooked very well. Save your money and eat better food.
AS
asevilla sevilla
I tried the New Chicken Sandwich meal for $5.00., although the meal is a good deal, the meal wasnt the greatest. my chicken was dry and hard and potato wedges were somewhat warm. My meal came with a cookie(which was nice and chewy) but when i went back to buy 2 more, those cookies were hard as a Rock! So i complained. They gave me 2 fresh cookies that were soft, but they were a size of a .50 cent Piece.
RA
Ranique Rodriguez
Worst customer service ever! Went to get food for my family and they tell us that they cant serve us because they are completely out of chicken. If you are a chicken based resturant Id assume you would have plenty of food. After asking why they were out of chicken, the girl said there are other locations where you can get chicken from. Wont be back and sent corporate an email as well.
NI
Niia Perry
They messed up my order then kept answering the phone and hanging it up when I called to tell them about my Order 7/25/17..order an extra chicken slider and didnt get it. Our Sodas and Lemonades tasted like dirty water, but was unable to tell them, because they picking up the phone and hanging it up..smh DONT WASTE YOUR MONEY HERE
B
B Rhodes
Horrible! Either thier fountain drink machine doesnt work or your always waiting 5 to 10 mins for food. Seems as they never have something. Its 12:06 and they dont have biscuits or chicken....manager not doing thier job. This happens all the time...dont even deserve one star.