Address: | 2487 S Gilbert Rd, Gilbert, AZ 85295, USA |
Phone: | +1 480-899-4859 |
Site: | baskinrobbins.com |
Rating: | 3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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john doe
Horrible customer service...... Walked in and waited 2min to finally see someone that worked there walk up front and then she was on her cell phone! She gave me the wait a minute finger and I stood there for a couple minutes in disbelief and then just walked out. She was still on her phone when I left and didnt even acknowledge the fact I was walking out due to the lack of service.
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Deb Hen
If I could give a 0/5 I would. Service is terrible, its ridiculous filthy, always understaffed, and drink machines always broken. Theyve gotten my orders wrong the past few times Ive been there. The place smells like sewers. Last time I went I waited a half an hour and the girl got my order wrong and the guy at the register didnt charge me correctly. Skip this place entirely.
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Kelly Myers
Terrible store. There is always only one person working there. Because of this you wait and wait. I will never go back. Each time I think it will be different and it never is. I feel bad for the ONE person that is working there. They are overwhelmed and of course cant handle all the traffic. Whoever owns or manages this place has zero idea how to keep staff.
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Frank Roccuzzo
Whenever I go here they rarely have all it takes to make a banana split and typically no one ever cares . Service here is in the crapper and tables are always dirty. Dont waste your time here just go someplace else with your family that appreciates your business and spare yourself the aggravation
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Frank Roccuzzo
New Owners, New Look, Great Service ! I havent been here in about 2 yrs and I want to let everyone know its ok to come back now . New employees are attentive and care about customer service and put pride in to what they are making for you.
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Rachel R
Drove out of my way tonight after work to get ice cream for my family and they were closed. It was only 7:30! I checked online and it said theyre open until 10pm on Fridays. Wont be coming here again
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ryland miller
This place is horrible and is out of half the ice cream they are supposed to have and refuse to be helpful in finding a solution
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Rhonda Brandt
Awesome place, great ice cream, and close to home. I get a coupon for 99 cent cone, and the owner is so nice.
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Jessica Vasquez-Hamilton
enjoyed a flavor of our choice. Thankfully not just 2 flavors to choose from. Cant beat 31 flavors!
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Dominic Moore
Awful. Just awful. Bad ice cream, overpriced and always out of anything even passably decent.
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Cory Davis
Great ice cream, mediocre service. The cashier definitely had a serious case of #RBF
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Daniel Griffin
BR, an American institution. Childhood memories and taking my children now.
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Bilal Shaikh
Nice remodeled and under new ownership. All clean and good place to eat.
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Boat Angel
Some really good ice cream. Nice teenagers to greet you with a smile.
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Cris Holdorph
Service was quick and friendly. Ice cream sundae was enjoyable.
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Robert Rayl
30 flavors tonight cant believe they ran out of my flavor
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Colin Magana
Really friendly staff, always clean and pleasant.
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jason miranda
Great flavors, staff was quick helping out.
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Sheenan Leale
Constantly close early and wont serve you
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Marita Whitaker
Good ice cream, so creamy!
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ERIC Laliberty
Need times of operation!
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Elizabeth Swanson
Really good ice cream!
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Delaney Morris
Child approved
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Joe Vella
32 Varieties
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Norman Allgood
Consistent.
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No Name
Close early