Address: | 2027 Beltline Rd SW, Decatur, AL 35601, USA |
Phone: | +1 256-306-0092 |
Site: | redlobster.com |
Rating: | 4.2 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
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holly Sheriff
We were in town from PA visiting some friends. And had a night that they watched our kids and my hubby and I went to Red Lobster for our 15th anniversary.. I tell you what.. in my entire life I have never had the service we had that night.... Aubry was the nicest.. when we sat down she told us how it was her sons first day of football... friendly does not even describe it.. we sat and talked for a good 10 minutes before we even told her what we wanted to drink (it was like 4:00 on a Tuesday and it was dead).. when it came to ordering she told us about everything and what her favorites were on the menu. After we got our food she checked in on us a lot. I told my husband its pretty bad we had come all the way to Alabama to have good service! If we ever make the trek back down we will definitely go back!
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Charles Clemons
My husband and I are frequent customers and always enjoy good service and food at Red Lobster. Today however I ordered a $30 lobster tail expecting a delicious seafood meal. My salad and rolls were delicious. The rice was okay, broccoli was hard and crunchy even though it said steamed. The biggest disappointment was my lobster tail. Hard to remove from the shell and it was hard to cut. It was very rubbery and chewy. NEVER have I had a lobster tail there or elsewhere that was this bad! I will never order that again! What I was hoping for was a special treat ended up being horrible! And to add insult to injury it was expensive!
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Shelby Durbin
We ordered an appetizer and the chips werent cooked completely so they were soggy and we had to ask them to cook us some fresh ones. Then my husband ordered a dinner that came with a steak and it wasnt cooked to order. One end was medium raw, the middle medium and the other end well done so we asked them to redo that as well. There was no offer to give us a discount or anything even though I was done eating before my husband got his redo. Were from out of town and I love my local Red Lobster but this one is terrible!
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Michael Lowe
Terrible service and food. My worst experience at Red Lobster yet. Granted i came in 30 minutes before closing but thats because Google showed wrong closing times, even though that shouldnt matter. Restaurant was very cold near the bar. Lobster was terrible. Didnt get my drink until my food arrived. Waiter acted bothered by me and another customer coming in late and yelled across the room to see if the cook was still in the kitchen. Very unprofessional.
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Brittany Fletcher
SERVICE SUCKS DONT GO HERE! We literally have sat here for 45 mins waiting on our waitress to come back and fill up our drinks and no food yet. Some random dude that works here came up and said "are yall waiting on anything?" Uhhhh yeah our food and some DRINKS! Management needs to do something with these workers!!! They are horrible! Standing around doing nothing but talking to each other and laughing! Ughhhh
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Casey Benefield
Im 5-staring this, on principle. Good food, and it was the night before some severe weather. My waitress, I forget her name, but there was an older couple giving her complete hell, complaining on the smallest thing. It wasnt even quality of food/missing an item.... I wanted to make it known that this seems like a great place to eat, and that waitresss day I hope was made brighter by the tip. ;)
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Aprel Kemp
Friendly staff. I always have an issue with the way they will bring your main coarse to the table when you are not finished with your salad and appetizers yet. Especially when you have 5 dining at one table and there is not enough room for all the dishes. At least it is not sitting in the back getting cold. I have also noticed that the cheddar biscuits are getting smaller than they use to be.
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Alex Twitty
Food was amazing as always, but they were short on staff yesterday on a Tuesday evening during dinner hours (630 pm) and it took an hour to receive our order. The waitress was new and kept forgetting to bring small items such as lime for the beer. Needless to say I wasnt happy as my family planned on watching a movie after dinner but that was a no go after not leaving the place until 830.
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Jessica Stamps
My mother and I visited on October 26 and Robert was excellent. He went out of his way to try to accommodate an unusual menu request. The manager was also very nice and gave us a free serving of one of the side items to try out. Its nice to have such excellent customer service. Thanks again; well be back.
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gary braswell
Worst experience ever with Red Lobster, although one of the managers tried to make things better. We waited and waited and watched 2 other tables be served While we waited, and the girl at the front had zero people skills as we watched her look thru facebook while on the job.
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hodie johnson
Food was extremely good. Service was ok she seemed preoccupied but, upon leaving manger asked how our visit went inquired how our day was and even walked us to the door and held it open for us. It was quite and cozy even though place was busy. Definitely be returning
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Ricky Pannell
Terrible service, my family as well as others complained of the temp, it was freezing inside. No fun eating and having to wear a coat. Also food was sub par to say the least. I wouldnt waste my time or money there again. Much better places nearby IMO.
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Barbara Woodard
This place is very convenient place to eat just right off the main highway. The decor is so nice and plenty of room either for group or a private setting. The food is very good especially their seasonal favorites.
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Sophia Phia
Cesar salad was good, entreè of steak with crab meat on top with a was hardly edible. It was smothered in extremely salty hollandaise sauce. The best thing we had was the coffee and a warm biscuit. Never again.
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A Private User
Just got back home after my sister and I had lunch for my birthday. The food was excellent, Dawn our waitress was just perfect in everyway. What a great place to eat, will I go back, as often as possible
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Lucas Mccollum
Arrived at 4:20, got seated @ 5:12... are you kidding me! Cant believe I even waited that long. It takes yall nearly an hour to sit 4 adults and 2 kids. Sure didnt look that busy to me...
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Susan Segers
We had a good meal earlier today. I had tilapia and my husband had shrimp scampi and fried shrimp. Everything was delicious and our waitress was sweet and attentive to what we wanted.
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nick mckinley
Amazing service. Kay was very nice and gave a free appetizer because it was my first time ever eating here. Would highly recommend to anyone.
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Mike Sprinkle
My daughter and I ate here on a daddy and daughter day. Shrimp & mixed drinks very good, Excellent service.
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Sara Knighten
The service was excellent. I was a little disappointed in the Lobster artichoke dip. It wasnt the same
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Linda Burner
Just wanted to say the food was great cooked just right out waitress Jennifer was very nice
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Linda Jones
Entire staff very friendly and warm hearted. Just what I needed after a hard day at work.
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melissa olson
Average for whats available around here. I can definitely tell its frozen and not fresh.
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Claudia Benfield
Child size portions at adult prices, over cooked vegs