|Address:||732 W Bullard Ave, Fresno, CA 93704, USA|
|Working:||11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–1AM 11AM–1AM 11AM–12AM|
Ive been here before and thought it was okay, but after tonights experience, I will not be back for a very long time. All we wanted was some coffee, but after being seated, the wait staff completely forgot about my boyfriend and I. We sat there for at least half an hour waiting for somebody to take our order. We were willing to be patient because it was so busy, but we watched as the only waitress working passed our table time and time again while our menus sat in front of us and we had no drinks at our table. Other patrons seemed to be getting decent service; especially the waitress friends who she kept stopping to talk to. So after we officially gave up on this place, we walked out and decided to go to Starbucks instead. The best part? Not a single person working even seemed to notice us leave empty handed. We may be back when its been long enough for there to be a chance that the quality of servers has improved drastically, but I know plenty of other places that sell similar products anf have better service, such as Lollicup and Taipei 101. We were incredibly disappointed.
Drinks and prices are overated and expensive. My mango slushy wasnt sweet even though I asked for it to be extra sweet. Ordered to go and didnt get my orders until three other people (ordered to go as well) received theirs. The food isnt all that great either. The containers for to go drinks could be better. I prefer the tea stores in LA and San Jose. Way better drinks, prices, options, and way better and creative containers. They also provide more quantity of bobas and fruit jelly.
They always say theyre out of boba. Last 4 times I went they said they were out yet I see them serving it to other people. I asked another member and they said they werent out it was just going to be a little wait. The woman who first helped us was extremely rude and when she brought us our drinks (45 minutes later) she said, "HERE". You have to be asian to get some good service here and some boba appently.
They have a wide variety of milk teas, coffee and desserts. Their bubble teas are great and they also provide more bobba in their teas than other tea places in town. Venue is great although their customer service skills arent that great. Theyd get five stars if they improved their customer service.
Most horrible customer service ever!! I waited 20 min and no service! Walked up and ask them if we were supposed to order by the desk and they said theyll come...another 10 minute no one when i see the other worker just sitting..i got up n just left....NEVER ever going back!!
I love this place, if youre looking for someplace casual, fun with decent food excellent dessert and awesome tea this is the place. You must try the potted plant milk tea and the sweetheart honey toast, both are super delicious and even a little whimsical.
Disappointed that potted plant cheesecake didnt make the new menu. Asked for it anyway and waitress had no idea what I was talking about. Still a great place, still good dessert, coffee and tea. Just hate when places fix something thats not broken.
Cozy atmosphere, its definitely a neat place to hang out or read. I ordered an iced peach green tea and it was very sweet. I think they used a bit too much syrup, but otherwise it was good. We didnt try the desserts but the look really interesting!
I ordered an herbal tea after clarifying that I didnt want the ones with added honey, but when I received it, it was sweetened. I took it back and they said if I dont say no sugar they automatically put sugar in it. Plus, Im sure it was caffinated.
Destiny Buford- Ayala
A great place to hang out with friends! I love that there are games availiable to play and food along with the drinks to order. During peak times, though its not as great. There is nowhere to sit and its crowded and loud
Great drinks. Great boba. Nice atmosphere. Slightly pricey but not bad. However the customer service is nonexistent. The people who work there look like they hate their jobs. Cordiality is not a priority here.
Literally waited 30 minutes to be acknowledged that I was ready to order and it took another 40 minutes to receive my drink very disappointed I rather go to a less expensive place and get better service.
This place is pretty cool. My girls and I loved the drinks and the food selection. Most of all... the games that they have to offer. The atmosphere is nice and I would definitely recommend coming here.
Their tea is good the service is amazing. We would go every saturday night as a hangout with our family. Thats my new hangout place. Their drinks are perfect. Dessert is amazing delicious.
dis place is nice but it sux coz they dont make slushes for every flavor available. certain flavor u want is only milk n iced or blended. U R Better Off Going To LOLICUP Instead
Great drinks, but the food is clearly made from low quality ingridents, my popcorn chicken was lacking flavor and made with very dark meat likely thigh meat and over cooked.
Their hours are not correct and are closed every time I come, they have a tendency to open late and close early so maybe try calling before you waste your time driving here.
Good coffee, good environment, good customer service. I got the caramel macchiato and it is definitely recommended. Only thing missing is comfy seats for studying.
Got an incorrect drink then ended up waiting an hour for them to bring the correct one. The food was decent though so its not a 1 star review only because of that
Ting Ting Wu
Its a very neat place to hang out with friends and study. It has free wifi, tasty food and delicious drink. However, the food and drinks are a little bit pricey.
Can get many types of slushy and shakes here. Great desserts. They also serve some hot food as well. Can be very crowded late night on the weekends.
Great atmosphere for hanging out with friends, they have some games available to pass the time, and the desserts here are amazing!
Great selection on teas, coffee and fruit drinks. Its usually crowded in the evenings and very popular with the younger crowds.
Great place to chill w a large slushie and a dessert. Open late and has a nice vibe. The chairs could use a comfy upgrade.
Expensive and why do you charge a service fee. Thats annoying. No one does that for a tea house, you arent special.
nice place to chill out. some outdoor tables and plenty of indoor seats with couch area too. they are open late.
This place is excellent. Its like the only place in town thats open after midnight. Good tea! Nice service.
You can get a great drink and have a great conversation with friends and family. You can even play games.
Jonathan Joel Guillen
Hands down the best tea place I ever been to. The service is great and the stuff is friendly/nice.
Large menu and its open late. Food and dessert ate always delicious and the drinks are sublime.
Great tea, boba is perfect, staff is really nice/quick. Games there make the experimce better
Great place to hangout and really good drinks, try the Oreo milkshake with boba, soooooo good
Great atmosphere, free board/card games to play, awesome tea & dessert, and open late.