Address: | 12345 W Capitol Dr, Wauwatosa, WI 53222, USA |
Phone: | +1 414-462-1000 |
Site: | qdoba.com |
Rating: | 3.6 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–10PM |
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Xavier Waller
EDIT: They have since made a significant effort to wrap their burritos nicely and neatly. I no longer have any complaints. Changing my rating from 2 stars to 4 stars. ----- This is the worst Qdoba I have ever been to. The workers put no effort into wrapping the burritos. They dont steam the tortillas properly. They wrap the burritos sloppily. Ive had to have my burritos remade on several occasions because they did such a poor job wrapping it. For those thinking I am just high maintenance, go to a well-run Qdoba and compare yourself. The burritos should be tight, stuffed with ingredients, clean (all sauce on the inside with no leaks or spills), and warm. Any Qdoba veterans know what I am talking about. There has to be something wrong with management because I have never seen the same worker twice. Because of their high turnover, they are perpetually retraining new people. This is bad when almost your entire line of servers is brand new. Ive experienced that quite a bit at this location. As far as Qdoba chains go, this is one you should pass on. Ive given this location a lot of chances but they keep letting me down. I wont be going back again.
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Todd Hughes
We gave this location multiple chances (at least 10) but are now officially not going there anymore. My wife and I love Qdoba, but this location is run by people who clearly do not care a bit about the quality of the food. We have had crunchy rice on multiple occasions, it often has very little to no cilantro in it, the guacamole usually has way too much lime in it and again very little to no cilantro, and they have ruined my wifes tortilla soup for her by putting chicken in it without asking (shes a vegetarian). The teenagers working there (dont think Ive once seen an adult working there) are disorganized and dont listen to the customer. We are so disappointed to be missing out on our favorite "fast food" but were switching to Chipotle in hopes of better food and better service.
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Allie K
The food is good at this location, its the people working there that tends to be the problem. The way the staff was acting today is what prompted me to write this review. Today, they were very rude and just wanted to rush me along. Not only that, after my boyfriend told three separate employees working on the line that he didnt want tomatoes on his taco, they slapped it down on there anyway and then got even more rude and angry when asked to either take it off, or make a new one. I am so disappointed in the behaviors of the workers there, considering most of them are past their teenage years and should know how to behave professionally.
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Steven Prenger
The food is fine, as it is at every other location in the world. This location refuses to start lunch until 11am on Sundays, even when its sign says lunch starts at 10:30. This has resulted in my sitting in the dining area for 30 minutes on three separate occassions waiting for the food I came for to be available.
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A Private User
Excellent ingredients make this place stand above other mexican food. It s different, and its tasty. I eat here every chance I get. I usually cant quite finish their burritos, but thats ok. It makes good leftovers. If you like mexican at all, you have to at least try this place.
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Demia Catier
Great food, horrible customer service. Its like they have no training in good customer service. The guy I had literally just stares at you, doesnt tell you when hes ready to take your order and the girl rushes you.
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Jay Alan Ungart
Caught an employee hiding in the bathroom stall on his smartphone. Waited 4-5 minutes, knocked, coughed. In general, probably a lesson that we should all stay off our cell phones while doing business.
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Robert Hastings
Food was great, but the two people behind the counter were exceptionally rude. I came in the mid afternoon when the restaurant was empty, so its not like they were slammed or anything.
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Abel Media 360
The food was amazing! Great atmosphere. Awesome freestyle Coke machine. Employees were super friendly. There was a long line but it was quick nonetheless. Ill be coming back offer!
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JS S
Burrito is mediocre at best but their cookies and brownies are disgusting. They are very dry and stale, it is hard to believe an establishment like this sells crap like that.
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Amy Szyjakowski
Filthy inside. Garbages over flowing...all the tables were dirty. Trash on the floors. Condiment/lids napkins strewn all over. Food wasnt very hot at all. Not going back!
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Angie Martinucci
The lady with the red hair and hat on in the morning is beyond rude. She doesnt acknowledge you. She just expects you to start speaking. She needs to go.
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Mark Oberling
EXTREMELY stingy with the meat. Ive eaten a lot of Qdoba in my day and this was by far the smallest burrito Ive ever had. Wouldnt recommend.
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sara komas
Ordered and paid online. Ordered a steak burrito, got home and it didnt have ANY steak. Dont order from here. Never go back again
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Erum Martinez
Ordered shrimp tacos, shrimp so tough-couldnt eat, and tortillas broke apart at the bottom-- not able to eat all. Awful
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Erik Lindenberg
Exactly what I would expect. I saw the manager being rude to one of the employees, so this place loses A Star.
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Antoine Sau
Hair in food on two occasions! Theres a guy with a full beard in the kitchen it was a little curly hair.
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Dominique Farrow
We eat here often. Great, fast customer service and cleanliness. Food is also great!
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A Private User
Their Taco Salad is delicious and the employees are nice. Fast service too.
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Jeff Wallace
Clean with friendly staff. Can have longer wait times for the lunch crowd.
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Shannon Brooks
Stingy with the meat and the chips were stale. Ok, not great.
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DeMIlle Lowery
Great Mexican fast food, great service, fast service
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Timothy Johnson
Staff is friendly and the food always taste great.
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brandon h
Not BK, but you can still have it your way.
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Cory Delbovo
Foods good. Place is clean. Good atmosphere.
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Heather Waller
Free guacamole.... need I say more?
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Saleatha Wilson
Its not the way it used to be.
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Annette Ziolkowski
Very good customer service
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Kayee C
They have great food
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HARISH G
Delicious Food..
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Jason Mielcarek
Good eats.
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ALESSANDRO PICASSO
Great food
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Antoine Brooks
Very good
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Tonya Nolen
Good Food
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Alejandra Olguin
Good food
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Ricky Curro
Good
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Jon Streier
Meh