SUBWAY®Restaurants
| Address: | 3058 Charles Town Rd, Kearneysville, WV 25430, USA |
| Phone: | +1 304-262-9292 |
| Site: | order.subway.com |
| Rating: | 3.4 |
| Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–9PM 8AM–9PM |
Location
Photos 10
Reviews 11
KA
Katti Pennell
3 of us went it at approx. 5 pm on a Tuesday. There were 3 people up front. 2 seemed fairly new, the 3rd (a fair skinned girl) was kind of rude and bossing the other two. We were already unhappy with our visit because of her unpleasantness. The other 2 in my party each got a sandwich. When I came up to order my 3 the unpleasant girl called for help from the back. A tall young man came up to assist. The unpleasant girl then left. From behind us in the lobby we hear a woman (maybe the manager) yelling to the young man about why he was working the line, he was supposed to be working on a project in the back. She then came around to the other side of the counter, took the new girl that was ringing one of us out and physically moved her over to the line, then started reprimanding the new guy about how the meat was laid out on my sandwich while I was trying to tell him what toppings I wanted. I asked if she could let him finish my sandwich before she continued to yell at him, to which she replied "probably not". There were more customers in the store at this point so she proceeded to help make their sandwiches. As the new guy was ringing me up I asked him what the managers name was. He said her name and that she was the owner. I was shocked!!! She walked back to the back and gave me a dirty look as she passed. The previous reviewer must have been a friend. This woman clearly knows nothing about customer service or how to treat her employees. My family and I will NEVER go back to this Subway ever again. We would rather drive the extra couple miles to the next town if we want Subway. Subway should not want this woman to represent their name. She was awful!
ZA
zamarw11
I had a coupon for buy a sub, drink and chip and get second sub of equal or lesser value for free. Picked the subs up that had been ordered over the phone. Upon returning home and looking at the bill I was very angry. I had ordered 2 philly cheesesteak subs. They are listed for $8.75 each on the menu. This subway billed me $7.75 for regular steak sub but added $3.00 for extra meat making the philly cheesesteak $10.75 plus charged me another $3.00 for the extra meat on the free sub. I cant imagine how this Subway stays in business if they rip everyone off. Then to top it all off they neglected to give me the drink and chip I paid for.
LE
Leon Zirkle
I liked nothing about this location! I was only in there for two to three minutes and was treated very rudely. Called later to talk to a manager and found out the one who was being rude was in fact the owner/manager. Pretty sad such a person represents subway!
A
A Private User
The owner is on site most of the time and even if she is not, her staff is the greatest. Always concerned about your order is done right. Food always fresh, establishement is always clean! Plus Subway is a bargan.
RA
Raifert Keyton
The staff here are very friendly. They will ask you if they put enough on or if you want more of what they put on. Very friendly and clean.
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A Private User
Rita runs her store like a delicatessen that you would find in new york, she knows her stuff and the food is just great!
MY
My Account
Food is disgusting. Got sick after eating a salad from here.
CR
Crystal Reed
I think a huge downfall is no amex here
KR
Kristina Barnes
Service was slow but the food was good
VI
Vincent Edwards
Typical service..
VI
Virginia Penwell
Its good
