Address: | 8708 NE Centerpointe Dr, Vancouver, WA 98665, USA |
Site: | blackrockcoffeebar.com |
Rating: | 4.5 |
Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM |
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Eileen Fournier
This was one of the worst experiences I have ever had. About a 20 minute wait just to get to order (you cannot leave drive thru as you are locked in) and then I order not necessarily what I want because I cant really read their menu positioned in a very poor spot. Then while I wait for my coffees to be made I over hear the 4 girls inside talk bad about customers. I work in retail and I get customers can be frustrating but you NEVER talk bad about them in front of other customers! The coffee I received were drinks I have ordered from other establishments, so I know what to expect. These are awful! Too sweet, very little coffee. When I try to call to complain it takes forever to locate a phone number for this particular location, when I finally do they do not answer. I try calling another location and same thing. From this experience I will never be a patron of this or any other Black Rock coffee whatever its called.
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Samson Southafeng
I found out about this location after driving around the Home Depot and Krispy Kreme area. Im a huge fan of Blackrock coffee and I always come out pleased. The customer service at this location was excellent and quickly addressed my coffee request. I even made a last minute change on my coffee flavor. I felt bad pretty bad, but they kindly changed it so promptly which blew me away. The staff there are super nice and I highly recommend stopping by to grab some quality coffee.
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Jessica McManus
The employees go out of their way to remember not only your drink but the things you tell them, like what you are doing for the weekend etc which adds a lot of depth to the experience, especially for being a chain. The Coffee is delicious and the coconut milk is the best flavored one Ive ever tasted and I have tried them all. Super reasonably priced too. Really cant be beat!
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Gill Chang
Used their drive through window. The service was good, friendly and fast. Ordered a cup of latte and the flavor was good, the foam is creamy. The only complaint i have is the temperature. Its too hot which make it hard to enjoy right away when you are on the go.
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Chris Davis
Went in a few minutes before closing and told they couldnt make a coffee because the machines were just turned off, funny thing was they were making coffee for someone that they were busy talking to in the drive thru!
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Penny B
Good customer service and fair priced, good tasting coffee. I would prefer home baked local treats. The chocolate chip cookie dough looked brown and the banana bread was too sweet. Clean
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Afoz Foz
Absolutely AWFUL!!! I was told by the male at the DRIVE THRU that I dont know how to order my COFFEE CORRECTLY .... I was A WALK IN!! Never going there again
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l churbe
Great place to get coffee. Line is usually not too long compared to other coffee places like Dutch Bros or Starbucks. I love thats near my house.
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Timothy Vander Ploeg
The coffee was pretty good. The little coffee shop spaces are modern and cute. Everyone seemed rushed, so the service wasnt the best.
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Brett Souza
Slow, slow, slow. Coffee is good. The server was nice. Price was OK. It just takes forever to get thru the line.
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Mal lory
Most of the people that work here are amazing and always friendly. Coffee is usually perfect. Thanks!
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Christian Svinth
The coffee here is consistent and the staff are always super friendly! Waits usually arent bad either.
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Gillian Smith
Great friendly service, awesome environment to work, study, or catch up with friends. Highly recommend.
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Erik Normansen
Good coffee, drinks that are a bit too sweet, and awesome staff. Its basically Starbucks but better.
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Rhino
They are better than Starbucks. But I was told "how good they are", and honestly I was dissapointed.
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Jerid Krulish
Good quality coffee, atmosphere, friendliness, price. Not pure 3rd wave, but far better than *bx.
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Kesslan Hervey
One of my favorite coffee shops! Lots of plug ins, big tables, nice people, and delicious coffee!
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William Green
My local shop! Love this place, great service and coffee. They even remember my name and drink!
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Jeremy Seal
Good coffee just wish they had a pre window menu to decide from before going to the window
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Cody Nutter
There needs to be rules pin extra shots... be careful.. way stronger then Starbucks
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lynn carlson
Alsays pleasant an happy people working there e en though np sugar free nlack chetty
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Ray Dehler
Has something for almost everyone. I love the free wifi. Parking can be hard.
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Sarah Hood
The coffee is always good and the staff there is always nice and efficient
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Arna Johnsen
Slow service. Twice I had to leave and go thru the Starbucks drive thru.
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Aaron B
2 people frantically running the place... they needed help. Management???
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tim myers
My wife likes coffee its not as good as Dutch Bros but itll do the job
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hyun mi holeman
Awesome barista know my favorite drink, ready before i even order
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Luc K
This place is awesome 10 for the best coffee house Thanks
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Paul Burkett
Best chain coffee place in the Portland area!
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Zack Wales
Staff here is cool, Always good coffee!
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Denise Mason
Lovely location! Nice and tasty coffee
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Eliza Morrin
Awesomeness in a cup! Will return!
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Cris Mois
Delicious coffee and a nice crew.
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Vitaliy Holovey
Good place. Nice people working
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Danielle Collins
Great coffee, energetic staff.
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Amy Casey
The BEST mochas Ive Ever had.
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Miles Swanson
Great drinks and fun staff
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Alicia Cook
Love the caramel truffle
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Maggie Fernandez
Great coffee place.!!
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S D
Very friendly people
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Jason Lyman
Good quick service
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David Sisco
I love Black Rock