Address: | 713 E Washington St, Suffolk, VA 23434, USA |
Phone: | +1 757-539-1133 |
Site: | feathernfin.com |
Rating: | 3.6 |
NA
Nasheen Staton
Food is almost always good in Feather n Fin. Thats why I eat at the various locations frequently. This morning I was working in Suffolk so thought about the Washington location. Looked at my clock, seen it was only 940. But the google listing said the restaurant was open 24 hrs, which I knew couldnt be right. Decided to ride pass. Seen the "Open" light was lit up. Didnt want to look foolish so I called. A woman answered the phone. I asked if they were open. She respond "no we are not open". I said okay and asked what time they opened. She said, "Its a sign out there! It says we open at ten oclock" Needless to go into the specific inappropriateness of this particular worker. Ill just say most of these small African American establishments are 5 star places with great food. The employees and their lack of customer service and people skills will bring them down every time. One other reviewer said how FnFs chicken fillet is so much better than Chic fil a. Does it matter if you cant stand the taste of the person serving it to you.
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Brittany Chunn
Service was slow and workers lacked personality and customer service. We waited 30 min to receive food that was incorrect and when it was taken back no one apologized. When we asked for our money back they argued over the process then proceeded to ask for the drink back as well since we wanted a refund. How unprofessional can an establishment be..... This one takes the cake!!
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m gonzales
Poor Service...called and place an order 20 minutes ahead so I can be in and out. When I arrived my order was not placed because they want payment first...so another 20 minutes wait as soon as payment was accepted....Chicken is pretty much compared to Farm Fresh Fried chicken.
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terri montgomery
Feathers an fin is not like it use to be all kind of nasty people work there people are getting sick from their food and i think its because of those nasty hands on that raw meat i could say more negative but i will stop here and say i havent ate there in like 5 years
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Trade Link
Shrimp was small all you could taste was burned oil. Fries had no flavor. Gizzards were good tasty flavor. Employees did not bother to add napkins nor plastic wear nor ketchup ..made me feel like i bothered them cause i needed napkins, ketchup My order was to go..
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Elanque B
The food is cooked to order . This is a good. A+ In the wait time. I was sitting outside someone came begging for food. Then he went inside and begged some more. Those of you who do not know the area it is ghetto. The overall service was good. The food was ok.
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Vessie Butts
Food always great. But they will take forever cooking it. Lady just told me less than 10 minutes now she says we waiting on chicken. Smh Everytime. Man. And I tried to call in but I ended up in the store still on hold. Smh. And its not busy. Smh
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Devita Jones
Horrible called in my order and got there15minutes later food wasnt ready.Had to wait 20minutes for my call in order.I couldnt eat the food when I got home because the chicken was horrible it was cooked in old grease Im never going back
DE
denikqua jordan
Feather-N-Fin saved my life, my sugar was low and i went and got a boneless breast sandwich combo and a piece of pie and felt so much better afterwards Thank you for being there feather-n-fin!!
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A Private User
The food is always good as long as you have time to wait because service is very slow and not always the best customer service, but everything I tried on the menu was great.
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Deborah Parker
Got a fish dinner with potato salad & greens. Fish and Hush Puppies tasty. Potatoes a little hard, didnt like the flavor of greens. Good service, clean building.
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A Private User
The service can be slow at times but the food is slamming tho!! My favorite is the boneless breast with cheese with a sweet tea to drink!!
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GLINDA PARKER
Good food but the price is to rich i eat here a lot but a lot of time i dont feel i am getting my moneys worth small portions big price
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Mattie Kearney
The food is good but the wait is horrible. Also when you call in your orders, why do you always have to wait just as long?
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darton mcphatter
A local favorite. No trip to Suffolk is complete without a trip to the Fin. Gotta have it!
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Cassandra Williams
Very ghetto with terrible service. My food was okay but you dont get your monies worth.
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Sean Michael
Food is less than desirable, bad customer service and too expensive for the quality!!
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Eugene Green
Food was fresh and evenly seasoned.Excellent food for the price. I would go back!
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Cliff Weaver
The Food , The Staff (TODAY 4PM CREW) OUTSTANDING!!!! WORTH THE WAIT!
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Bertha Winston
Quickly served and best filet chicken around. Put chick filet to shame.
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Denise Drew
They dont have the prices where the public can see it for hide orders
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Deneen Green
Love it fresh fish everything taste well. Definitely will be back.
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M Gonzales
Just to let you know if you came this far...You in the Ghetto....
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Andre Hicks
Prices are too high for the little bit of chicken that you get
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A Private User
The food is great. Very slow service and is a little Ghetto.
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Cassandra Smith
I love this place I go there every time Im in Suffolk
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Matthew Williams
Da plug
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Emmanuel Price
The fried chicken was outstanding. The side just ok.
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Dexter Crocker
The food was great but the service was a little long
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james featherston
Food is ok If you can ever get it Thayer very slow.
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edward pearce
They have the best gizzards. Always hot and fresh.
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Tanya Piersawl
Food always good but need more workers...long wait.
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Tim Stephenson
The food is okay but the service is kind of slow
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Nicole Barnett
Amazing!! Got the livers and mash potatos.
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Wiser Wright
Food always on point,never disappointed...
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Lakisha Pleasants
Great service with a smile! Food hot!!!
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James Bryant
Food was okay. Service was lacking.
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Lamonte Godette
Best time good food and environment
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Dana Best
Chicken and gizzards are great
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Rena Smith
Chicken is always perfect!
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Shannon Westbrooks
Great food just order ahead
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LaVonda Mann
Good food , slow service
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eisiah36
Long wait, but worth it
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DeShon Williams
FEATHER n fin.....SUCKS
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Paula Price
Great food and hot!
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Carlton Ward
Excellent food!
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mark waters
chicken is good
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Claudette Askew
I Love the Fin!
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james burnham
Good services
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Tabatha Copeland
Love the food
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Christie Mills
Great food.
MA
Mack Pittard
Service slow
BU
Bull Dog
Nice food
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Phillip Bobbitt
Great food.
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Angela Jennings
Its good.
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Crystal Washington
Delicious
JA
Jasmine Lundy
Wonderful
JA
James Featherston
To slow