Address: | 12300 Jefferson Ave #738, Newport News, VA 23602, USA |
Phone: | +1 757-369-5533 |
Site: | tropicalsmoothie.com |
Rating: | 3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM |
AM
Amber Linkous
Horrible customer service. they sent me a coupon for a free smoothie for my birthday and when I presented it with my drivers liscence on my smartphone, they told me they wouldnt accept it unless it was printed. you are only allowed to view it once so I told her it wasnt any good after that and she turned to her coworker and started to whisper Nd the two of them went to the backroom. the rudest thing I have ever experienced in the customer service feild! Why send me the coupon if you dont want to honor it and then to act like that when your a manager, so unprofessional! I will never spend my money there again.
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Jordan Miller
There was a hole in my cup and the smoothie was water like. I asked to speak to manager and they didnt have one on shift. Poor management
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Tiarra Johnson
Food, smoothies, and customer service is good.
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Terry Holloway
rude management, dont waste ur money here!!!!
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Georgia Blanks
Wouldnt honor my coupon when I went here
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Tara Deese
Always on point. Love this place.