Address: | 10834 Warwick Blvd, Newport News, VA 23601, USA |
Phone: | +1 757-595-9999 |
Site: | goldenchinanewportnewsva.com |
Rating: | 3.5 |
Working: | 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–11PM 10:30AM–11PM 11:30AM–10PM |
DE
Dee Allen
They are disrespectful! I ordered online and my order came and it was wrong. To ensure I didnt just make an error. I went and tried it again and before checking out it changed my order AGAIN. Tried to explain this to the woman and her response was " you can come up here and buy it but thats what you ordered" Luckily whenever I order anything online I make sure to screen shot exactly what I ordered. So just to prove my point I will be going up there to show her. I have no reason to lie about an order and will not pay twice for what I already paid for. The driver was very nice though.
A
A Private User
I ate here yesterday. I had delivery. I ordered General Tsos Chicken w/ No Broccoli and a Mountain Dew. Total came to $11.25. Not bad. But when I received the food. My home started to smell. I opened my food and the white rice smelled HORRIBLE! White rice does NOT suppose to have a smell. I nicely asked for a refund and they told me to call 911 because they will not give me a refund. This is not QUALITY food! HORRIBLE Food & Customer Service! Go somewhere else!
UB
Uber Guber
Customer service is EXCELLENT!! Crab ragoons actually have some crab in them. I absolutely hate mushrooms, so I didnt appreciate them in my spring rolls, but otherwise they were good as well. The delivery was almost 20 minutes earlier than they had initially said and the option to order online made everything simple and smooth.
A
A Private User
Theres always the nights I crave chinese and dont feel like going out = Golden China. Their delivery service is expedient, their staff polite, their pricing is very reasonable, and the orders are always fresh and correct. Everything Ive tried so far has been delicious, I would recommend them to anyone.
BE
Becca Merrill
Would not fix a messed up order for my four year old. It was a delivery order the lady wanted to continue to argue with me on the phone. We order from them all the time. Not anymore! You dont do that, especially if its for a child. Terrible customer service!
HE
Heather Swanson
Dont ever cancel an order with this place, they will tell you they will not deliver to you ever again. Ive never experienced this kind of "service". That is when they choose to answer the phone of course to take an order
PA
Patrick Jordan
Poor service and rude. Waited 45 minutes for online order and never got it. Then argued wit me that I never placed it until I gave them the order #. Not the 1st issue with them but definitely the last. Stay away!!!
WI
William Barnes
This place is great, rangoon is better than Dragon Garden. Price is affordable, and the food tastes great. Would prefer the bourbon chicken not have onions and peppers in it but its still amazing.
JO
Joshua Fulcher
The food here has always been good. Moved back into the area and the first night back, I got food from here. I was NOT disappointed now and I wasnt disappointed back then.
ST
steve short
The food is awesome, considering most Chinese people are rude I still give this place 5 stars because its affordable and Ive never gotten sick from the food there
BR
Brad Phinney
Food was great and customer service is amazing, definitely my go to for Chinese food in the area
WI
William Hiner
Best and fastest Chinese delivery in the area.
FA
Fanella Panory
Best Chinese food in the area .... Period!
JO
joatmon101b
Average Chinese takeout/delivery.