Address: | 1608 Village Market Boulevard Southeast #130, Leesburg, VA 20175, USA |
Phone: | +1 703-669-3300 |
Site: | order.burgerfi.com |
Rating: | 3.9 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Ron Jon
Over the holidays I visited their website and saw a promotion for a gift card. Buy a $25 gift card "get $10 for free". I thought that would be great for my parents who live in the area. I went through the process of purchasing the $25 gift card to "get $10 for free". After making the purchase I received the $25 gift card through email. Then I received a second email with two $5 off $25 coupons. This was the "$10 for free". At no point in the process did it mention this as the "$10 for free". I went back through all the steps again to make sure I didnt miss an asterisk or something. I emailed them 10 different times to get a refund for this blatant false advertising. They never replied. I ended up having to file a charge back with my bank. Be careful giving your credit card to this company and if you have used them in the past check all your statements because these guys are criminals.
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Debra Lewis
The food was awesome but Im not sure if I can go back. While waiting in line with my family we got ignored by two girls that were giggling and holding hands. They finally took their eyes and hands off of each other and noticed us. As we were placing our order the two girls were STILL side by side giggling and touching each other. I then told my husband to take the kids and find a table (you would think they got the hint and would stop). We felt very uncomfortable at this point. Every time the manager walked by they would disperse and make it look like they were busy. Burgerfi is a family restaurant but my experience last night with my family made me feel like I was in an adult club with my children. We ended up asking them to make our food to go because my husband and I did not want our children to watch two employees go at it with each other.
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Gloria Johnson
I was hoping for a very special burger experience at Burgerfi. What a disappointment. After we ordered I couldnt believe that 2 burgers and a side of fries with 3 onion rings on them came to over $24.00. Really?!? The first table we tried to sit at was covered in crumbs and grease!! It was like that the whole time we were there and even after we left. Our order was supposed to have 3 onion rings, but the server gave our order to us with 2 and said they would bring out the third. Never saw it! I just wanted to leave because my lettuce wrapped burger was wrapped with wilted lettuce. Come on. The least you could do is use lots of crisp lettuce for these prices. We are not going back and I just simply cannot recommend this place for a burger to anyone. Suggestion: Turn the music down. Its way too loud!!!
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Jillianna McCann
Yesterday was my first time ever going to a Burger Fi. I can honestly say it was one of the best places I have been to in a long time. I planned a birthday dinner for some friends and I and one particular server named Jessica was outstanding. She was so friendly and sweet. She allowed us to bring in a Birthday cake for my friends and she even gave us free ice cream and some plates for all of us! The food was all excellent and the people were so sweet to us. It was a birthday for my friend she will never forget and we are planning to go for my birthday next week! =) You will not be disappointed by them as well as the staff. Well done Burger Fi and thank you Jessica for the sweet and caring service you gave us all!
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Carlos Perdomo
BurgerFi is one of a group of great burger restaurants in the Leesburg/Ashburn area. Their burgers are fresh, juicy and of great quality. The restaurant itself is a bit of a mix, I love the location, decor, layout but the bathrooms are in my experience messy regardless of the day and volume as mentioned in another review. 2 toppings per regular burger? Minus points for the business, the couple in front asked (obviously) why ketchup was treated as one of two possible toppings which is petty. My only criticism of the burgers is the bun, its a potato bread combo - too soft to be properly toasted. They brand their name on it and all (very creative) but the size, texture and taste takes away from a great burger.
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Dave Obbie
My wife and I stopped there for a burger last night and we will never return. First the prices were completely outrageous. Secondly the soda machine delivered flat soda and the Coke was a curious milky brown color rather than the traditional dark brown Coke color. Third, they got our order wrong and we are not the only ones. The people at the next table also had troubles with their order. And last but certainly not least--I got a mild case of food poisoning from the experience. Bottom line - Avoid this place, its not worth it. And Oh yeah - The burgers are average at best. For these prices you would at least expect the burger to be special. These were not any better than Burger king or McDonalds.
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Leah Iser
First and last time Ill eat there. I got a Texas Dog and small fountain drink. It was $9.00 and the hotdog was like chewing rubber!! The hotdogs from Burger King are better and $5.00 cheaper!! Plus my coworker placed the order and I had to make another trip back because they didnt give us the drinks we were charged for (online order/ to-go pick up order) The employee acted like he had no idea whether or not if in fact that we actually had ordered and were charged for the drinks when we ordered online. How could you not know? Update the system or something!! Not a good experience at ALL !!
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Adam Simmons
Serving craft beer and wine alongside thier signature variety of food Burger Fi offers a fun casual experience to burgers while trying to provide a high quality of service. My wife ordered a breakfast burger and she loved it. The fries are homemade out of real potatoes. I had a milkshake which although very thick is not the best as far as taste goes but I might not like custard as much as I used to. Service was okay, they literally had to be reminded about several items we ordered when we were called to get out food but it was a simple enough correction.
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Cayleigh W.
The milk shakes are fantastic! The caramel banana churro one is my new favorite milkshake. Plus a dollar from every shake goes to st.judes childrens fund I think. Burgers are always delicious and the cry and fry is so yummy! I also really like that the bathrooms have a lottle step you can use to open the door with your foot instead of touching the handle. But, even if you do touch the bathroom door, right outside the bathrooms os a hand sanitizer dispenser. That kind of extra thought is nice.
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Anna Batchelder
I have never given a 2 star review. I prefer not to complain, but this was just ridiculous. We ordered our burgers online and when we arrive they tell us they did not receive our order. Every time we have gone to Burgerfi they have given us the wrong food. Once is understandable, but our experiences have repeatedly been negative. If a burger costs $7 or more the experience should be better than that. I will have to find a different burger place to go to.