Address: | 10430 Ridgefield Pkwy, Henrico, VA 23233, USA |
Phone: | +1 804-741-0288 |
Site: | newasianpandava.com |
Rating: | 3.6 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10PM 11AM–10PM 12–9:30PM |
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Jacob Goss
I placed an order through Grub Hub for delivery around 9:30p, and I was told my food would arrive around 10:20p. At 11:00p I still had not received it, and I realized that I was not getting my food. I called the restaurant the next morning when they opened to ask what happened. The woman told me that the driver knocked and no one answered, so he left the food at my door. First of all, what kind of restaurant would do that? And secondly, there was no food at my door. I never received a phone call from the restaurant or the delivery driver. My home is small enough that I can easily hear someone knocking from anywhere inside my home. The manager on the phone called me a liar, and said we could not hear the delivery driver knocking because our dog was barking loudly. Guess what. I dont have a dog. New Asian Panda refused to give us a refund. We had to call Grub Hub to get our money back. Im never giving them my business again, and I would advise everyone else to stay away as well.
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Ashleigh Albright
I ordered off of seamless this evening. I was so impressed I wanted to immediately write a review sharing my experience. I ordered beef with broccoli, fried rice, and an egg roll. I am very particular about Chinese food, and rarely find a place that I enjoy. Every item I ordered was exceptionally prepared. The vegetables were crisp, they were not sparse with the meet, the sauce was flavorful, and nothing was over or under cooked. I requested extra duck sauce which was also provided, a detail I have found is often overlooked by other restaurants. Lastly, while this is a small detail to many the man who delivered the food (I believe his name was Darren) was pleasant. I often have found when I order food of the tip is already included many of the people will simply hand the food over without even a hello or a thank you. I will absolutely be a return customer and highly recommend this establishment to anyone looking for some delicious Chinese takeout.
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A Private User
Went to pick up an order tonight they said to be there in 30-35 minutes. I stood there for 15 minutes waiting while the girl that worked there told me 3 times that she had just bagged my order and it would be right out. I didnt mind the wait knowing it would be very hot and fresh. But the 3 employees that were working started arguing and screaming at one another in the kitchen about who knows what. I decided that this was not the place that would be getting my money tonight. Not to mention that no one was wearing a hairnet/hat or gloves. They were handling peoples money and credit cards and running back in to cook/pack orders with out washing their hands! They even had the nerve to call my number twice to say that I was a rude one!?!????
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osr
Im astonished at how poorly this food tastes; as if the hour-long wait wasnt bad enough, the nauseating cuisine most -definitely- pushed it over the edge. The crab rangoons were possibly comprised of only cardboard and what tasted like fishy rice pudding. As I pried open the lid on the sweet and sour sauce, my worst fears came true: a sweet and sour sauce with the smell of Doritos™ and the consistency of Heinz™ ketchup. These things, coupled with the dry-as-the-Sahara pork egg roll that was included with the meal, are enough to cause one to, at best, consume ipecac in hopes of a forced detox and, at worst, sue the company for insufficient quality control. How abhorrent an experience.
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Tim Beasley
The food was ok, satisfying, however using the online ordering system, The free item I used a coupon for was conveniently left off when it came time to be delivered. Also waiting a hour during off peak business time for a incomplete order wasnt exactly ideal. I might stop in for the food at some point, but the delivery aspect which is a critical thing for a Asian take out restaurant is sub par best.
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Aly Young
Consistently disappointing, not bad food just flavorless and very basic. I keep trying but the beef on a stick is all fat, the sweet and sour chicken doesnt come with onion or peppers like most other restaurants, the sauce tastes really cheap and they didnt give me any fortune cookies with my order! Its seems like theyre skimming a lot of corners and I rather pay another $5 to enjoy my meal.
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briscoknight77
Service has always been quick and the food is excellent. Found them because my wife had been looking for a place with vegetarian options. Once I discovered them its been my Chinese food place of choice. Have not found a place with better General Tsos chicken or wonton soup. Everyone Ive taken since agrees it is great food. Highly recommended.
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Adryan Baskin
The place doesnt look attractive. I wanted to sit down and eat and each table was dirty and had crap on it. So I decided to take my food and go. I couldnt find any forks. Smh their rice looks like regular brown rice something I could have made. I was just very dissatisfied. I will not come here again. Thank god all I got was rice. Smh
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Sonnie Slagle
We ordered 2 dinner specials, and could not believe how much food we got for the price. The delivery was fast, and the food was piping hot. They even gave us equal amounts of duck sauce, soy sauce, mustard and fortune cookies. Everything was tasty. We could not be more pleased. :]
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Dan M
My wife and I love this place. Dont expect P F Changs if you order from here but if what you want is good, cheap Chinese takeout we prefer this one over all the others in the area. Ive never had it take longer than the time they tell us for our food to be ready or delivered.
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Latoya Smith
Food and service is wonderful! My favorite is their Genreal Tsos chicken, my kids love their fried chicken wings and my hubby always enjoys the beef and broccoli!! They also offer really good coupons on their menus!!
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A Private User
There are several Chinese take out restaurants in my neighborhood, but this one is my favorite. Food is very flavorful without being very greasy. They have excellent non-meat choices on the menu as well.
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Ali Regan
9 out of 10 times that food is fantastic. Once my boyfriend ordered the beef and broccoli and it was sub par. Personally Ive never gotten anything that wasnt delicious.
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Adam Pratt
Cheap and fast. Perfect combination for Chinese food. Just as good as the local competition and cheaper, as far as Ive found.
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A Private User
This is the best Chinese weve had in the area delivery or dine-in. Fresh, with good flavors and the people are nice.
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Wilson Dowdy
Food was phenomenal but I wasnt provided napkins or silverware. I had to eat with my hands.
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A Private User
Since new ownership, it has gone downhill. Dont waste your money. Yuck.
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Asher Swing
this is by far the best chinese takeout/delivery in the area
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Bronson Mowels
Authentic Chinese at decent price. Very friendly service
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K C
Decent, fast, good price for the amount of food.
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Tania Chakraborty
Bad taste less and flavour less food
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Scott Frazer
Really good general tsos chicken
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Ryan Morris
Good Lunch Special.
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Mohit Thadani
Horrible food