Address: | 3325 Taylor Rd # 116, Chesapeake, VA 23321, USA |
Phone: | +1 757-638-2526 |
Rating: | 2.7 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Hayley Young-hamilton
everything tasted fine until the next day when I was eating the leftovers with my toddler and I took a bite only to fine a small medal hook in my honey chicken. ive never been so upset with an establishment before. thankfully it was large enough to see what it was and that I didnt swallow it considering Im in my 9th month of pregnancy. if it would have harmed my unborn baby or if my toddler had bitten into it we would have some serious problems. we still might. ive taken pictures of the medal hook as well how they missed this I dont even know. I definitely wont be ordering here again. I cant risk it. Im hoping to get my money back but we shall see. the only thing I have nice to say is that their delivery guy is nice. thats about it. I added the picture here too its under their photos.
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Sio T
I stopped here in the past. The restaurant, as with many Chinese restaurant, dont prioritize cleanliness. I order "Shrimp and Lobster Sauce". The guy was very lively, I thought it was nice. The second time I went back, it was strange. The place in the same condition. I ordered the same thing. I then went to use the Restroom - it was locked. Theres no notice on the door. When I mentioned that to the guy, he told me its broken then suggested I go to Food Lion which is located on the other side of the parking lot. I shook my head and he just gave me a big smile. When I got my meal, it is considerably smaller than what I had in the past. I guess the recession hits the Shrimp and Rice industries lol. Im not going there again!
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A.M. Bookdragon
I ordered in to my hotel room, none of my order was correct. I ordered the Seafood combo and got 4 shrimp and a pile of broccoli, I ordered seafood soup and got egg drop soup, seafood fried rice and got 6 shrimp in a very greasy inedible rice. To make matters worse, I asked for a receipt when I ordered for my company reimbursement and no receipt came with the bag. So I was stuck with the bill for an inedible meal. I called and they argued that my order was correct. I never got a receipt or any apology from the management, just abuse Was this review helpful? Yes | No .
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A Private User
I walked in there and the waitresses were yelling in mandarin. It was like a bunch of chickens were set free in McDonalds. For some reason the pork on a stick smelled like horse. My friends and I were in full agreement and were further appalled when they handed us the check. The waitress, smelling like horse too, handed us a tray that read American Express. Ironically the only credit card they didnt accept WAS American Express. Overall, they smelled of horse. And if you need a place to go to the bathroom, might as well go in their food.
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Jim Thomson
I have been eating from here for over 10 years, and have always been served well, though on the phone sometimes they may seem abrupt. This isnt PF Chengs, or Panda Express, but food has always been good, well above what you would expect at a low to reasonably priced fast food takeout joint, and the staff has always been responsive. This is a carryout place so there are no waitresses; this leads me to believe many of the negative reviews are mistaking this place for somewhere else--if not outright false.
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Nicole Jackowski
When I first walked in I notice right away the lack of cleanliness... I still ordered a couple of combos Togo and wasnt surprised by the lack of flavor. The only thing worth going for is the spring rolls, but then I remember how unsanitary this place is. There is at least a quarter inch of dust on the size display, ceiling fans, hand prints all over the glass, the keyboard was even disgusting.... step it up owners and more people will come and you will have LESS negative reviews
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Wali
Great place to order Take Out. Their delivery driver was friendly, polite and got to me very quickly. Once I explained to him that I am a truck driver in the area delivering to a particular business nearby he knew exactly where to find me. I ordered General Tso Lomein. The food was delicious, and very very hot when it arrived. So if you enjoy great food, quick delivery, and awesome customer service I would recommend that you order from these guys.
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Jeffrey Wilfong
The food and service here isnt great. The last time we ordered from here, they forgot our teriyaki chicken. We called to complain and when they finally delivered it, it was burnt so badly it was inedible. We ordered from there again today, and the food was sub par. As strange as this sounds, the egg rolls smelled like horses, and even my wife agreed with that. We wont be going back here. Go to Jackie Chen or Great Wall instead.
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K Johnson
The chinese donuts were fine but the shrimp fried rice was not fresh when it was delivered. Some of the rice was hard I have never had such poor service and Ive lived in various cities up and down the east coast. The guy who answered the phone insisted it was freshly made but if what I received was freshly made then he can understand why I declined a replacement and just said I wont come there again.
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A Private User
I apologize in advance for a lengthy review. Ive been ordering from this location for about five years. The customer service may not be that of a five star place but the food has always been good. Delivery times are great also. I feel as if the earlier negative reviews are from either the same individual or there may be some confusion about the actual location of the restaurant. I recommend Number 1.
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A Private User
The person who answered the phone was verbally abusive and stopped me from talking to say the Mandarin term "bockay" to somebody there in the background. I speak Mandarin and that word means "white". If they verbally screen orders based on race, imagine how they feel about non whites and the level of effort they put into the food. Food smells like horse for some reason, also.
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Randy Carnell
I have been here atleast 15 times. Food is exactly what I would expect and even more. The fried rice is absolutely the best Ive ever had from a fast food Chinese restaurant. Seems to be a very hard working and tightly knit family working very hard to make a living. I highly recommend the food and supporting them.
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codyacount33
Theres a reason you see this wonderful restaurant all over the world , when they say number 1 Chinese. This is a statement of fact . From the extraordinary textures and wonderful pallet , hints of citrus orange in the orange chicken to the subtle notes of pure craftsmanship behind every turn on the egg rolls .
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Laureen Anderson
If you keep on ordering from them they will make sure your food is good. The general TSo chicken is marvelous!
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A Private User
EVERYTIME I CALL THIS PLACE ANYONE ANSWERING THE PHONE STARTS YELLING AT YOU.
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A Private User
Horrible and dishonest customer service
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Shakina Turner
Food is always great !