Pizza Runner
| Address: | 3017 Harrison Blvd, Ogden, UT 84403, USA |
| Phone: | +1 801-394-4265 |
| Site: | thepizzarunner.com |
| Rating: | 4 |
| Working: | 9AM–11PM 9AM–11PM 9AM–11PM 9AM–11PM 9AM–11PM 9AM–11PM 9AM–11PM |
Location
Photos 44
Reviews 17
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Kathy Bashar
Usually there service is good. Tonight were rd about an half you for delivery which is fine. Then receive a call back from the saying it will ten more minutes. One you and a half after ordering we get our food to find out part of it is wrong. Called and explained the problem was told they were waking for the driver to get back and Wii have it out in 15 minutes which is reasonable considering I live less than 5 minutes away from the place. Confirmed with time of 15 minutex with the person on the phone. Thrift five minutes later the delivery arrives. Explained I may not go back and was told they were having a bad night and that I can always come in and pick it out for convenience. Stated it wasnt convenient. No apology or any discount for delivering the wrong product like all the others like dominos. Pizza Hut or Papa Johns. 2 hours later was able to eat. Very disappointed in service but food is good.
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Brie Zacher
We arent your "negative review" type of people. But tonight called for some major pizza review... because our pizza and the experience was HORRIBLE!!! First, whoever took our order over the phone needs to work on their customer service skills. Second, we ordered a calzone with FOUR ingredients. When my husband picked up our order, the total was $17. He was told the prices went up and you now charge for each additional topping. Okay. So you can understand how pissed we were when our calzone had JUST cheese. A cheese calzone cost us freaking $17 bucks tonight. You pizza people forgot to add ALL THE INGREDIENTS. Wha?!? Finally, who charges to use a debit card these days? Welcome to 2016, where nobody uses cash. We used to be Pizza buds, but youve lost our business.
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Tubby Tubois
So I tried this place on a recommend and then read the reviews. Was leary at first. Ive just received the food from them for the second time Ive ever ordered there, both in delivery, and both times have been WAY above standard! From the friendly customer service from Caleb and Nick when ordering and helping in choices to the delivery driver going out of his way to walk my pie up the street when his car was unable to make it in the snow to my door! And THEN to have it hot AND delicious. Bar none best experience ever with a pizza place. Like old school customer service. Hard to find and happy I did! Thanks!
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Jon Canchola
We order from here all the time. They have the best pizza we have ever tasted. Now, whenever we order from Pizza Hut or Dominos we compare it to Pizza Runner and it is never as good. Price-wise they are a tad higher, but it is only a dollar or two per pizza. It is completely worth the price. The quality of toppings, amount of toppings, taste of crust, unique and numerous offerings cant be beat. Some of the specials are really good deals. The calzones are also fantastic! Not much room for dining in the store, but the delivery is fast.
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Cassandra Smith
This place is horrible. I ordered a carry out and it was my first and last pizza. I have been trying to find a good pizza joint in ogden layton areas and its hard to find. I ordered a large, zebra sauce, pineapple, chicken, and bacon pizza. The toppings were falling off, the dough was soft gooey in middle and toasty crunch on the outside. The dough had and odd taste too. I do not recommend this place at all. I read the reviews and though ok let me try this a day was I wrong. The reviews were off. Not good pizza at all.
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Nina R. McDermott
We havent actually managed to get any food from these guys, despite our best efforts. Heard good things and so tried to call for delivery at 8:30 on a Thursday evening. Phone rang non-stop for at least 3 minutes, but nobody picked up. Double checked the number, and their menu indicates this is within their normal hours. If thats true and this place is even still open, it speaks poorly of their customer service skills.
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Tyler Norman
Dont go here for anything other than the pizza. Only tired their pesto noodles, and they were pretty... not good. I would be willing to try their pizza and would probably rate higher if the pizza was good, but based off of the noodles alone, Id give this place a pass. Dont know why it took 25 minutes to make bland buttered noodles, but Id at least try the pizza and judge for yourself if its worth it.
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Karen Himura
first time we tried it, it was wonderful. second time though...the person doing the order decided they were going to up the price from that which is on their menu, charge a $5 delivery fee, then say its an added $1 to process the card over the phone (which none of this ever happened the first time). unless you prefer having someone try and swindle you, might not be a great place to order from!
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Ashley Petersen
Food is really good but the service isnt the best. We called in a pizza and hour and a half early and still had to wait 30 minutes at the location to pick it up. Lots of workers were sitting around and werent quick to help us out. Both of us have a super tight schedule (which is why we called it in early) so it was frustrating. Makes it hard to buy local, which we prefer to do.
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Marshon Walker
The food is very delicious and the service was amazing. It only too ten minutes to make my order. I definitely recommend this parlor. You can even call for your order on the phone which is also great! I normally dont use 5-star ratings, but this completes the cake. I appreciate their service and it is gluten free! I highly recommend this delicious pizza parlor!
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Mariah Paez
The food is fantastic. However, the service is the worst. They say it will be ready in x amount of time but they really mean x amount times 2 or 3. They use the excuse of "we have a lot of new people" to justify orders taking 2-3 times as long as they say. Really disappointing to have your order delayed and often "lost" and needing to be restarted
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cruz munoz
Good food but they take forever!! I waited an hour and 43 minutes just to cancel my order! They did nothing to make it better, so I got my money back. I recently started ordering from this place now I probably wont go back. Not anytime soon anyways!
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Rhiannon Blalock
One of my favorite pizza places in Ogden. Delicious pizza, plus they gave great gluten free pizza too! If youre in a hurry on a weekend, I suggest picking up from the store for faster service because this place is popular and gets very busy!
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Robyn S
I absolutely love this place! I am kinda sad that they no longer make the delicious Picasso pizza that they used to have, but they still have never disappoined me. Great pizza! Great people! And decent prices!
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Matt Ferrin
The jalapeño breadsticks are the best things on the menu. Jalapeño, cream cheese, and mozzarella. You can add different toppings inside and choose different dipping sauce. Pizza is pretty good too.
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Old Scratch
The staff is very unfriendly and depending on whos working will decide if you get overcharged or not. I actually use to work here several years ago and its gone way down hill. Avoid at all costs.
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Brian Hansen
Great food but the prices, the wait time for food and the time Ive spent on hold are absolutely ridiculous. Please get better customer service and wait times to go along with your great food.
