Address: | 455 N 3rd St #1030, Phoenix, AZ 85004, USA |
Phone: | +1 602-281-6121 |
Site: | bokapizza.com |
Rating: | 3.6 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 11AM–11PM 11AM–10PM |
ES
Esther D
We went to Cafe Roma after Comic con for what we thought would be a quick bite to eat. WRONG. The line was normal and the restaurant was about 2/3 the way full (including those in line). It took 15 minutes to just order and then an HOUR to get our one pizza. I counted how many people were also waiting for food, 6 order numbers. There is no way a pizza takes that long to cook, especially since they all cook in their one pizza oven. We have waited tops 25 minutes for pizza at other busy restaurants before. It just doesnt ad up... Then, when we went to the counter to ask about our food after 40 minutes had passed, they responded it would be ready in 8 minutes... 15 minutes later, still no pizza. Finally at like 20 minutes we got our sad, soggy, undercooked pizza. We had gotten ranch with it too, which was given when we ordered, and it was warm by the time we got to eat. Everyone in the restaurant was mad! As for the staff, the nice lady that cleaned the tables and stuff was good, everyone else was either rude or lazy. They didnt even give us plates when they finally got us our pizza, even after we had asked; we had to go up and ask for them ourselves from the cashier. UGH. Now mind you, we in now way were rude, we politely asked each time if our food would be ready soon. No raised voices or rude comments were exchanged. Sorry, but with the bad experience from the staff and the food, we will NOT be returning here EVER!
TI
Tim Crawford
Ordered from Boka on the Eats platform. I received a call advising they did not have the sauce I wanted for my wings. Fantastic. I appreciated that and changed it. Then I received my wings. I ordered 6 to compliment my main meal and I still cannot believe what I was given. Restaurants get wings in bulk. The majority of the wings are great and wholesome but there are some that are garbage. Sometimes with an order they will throw one of them in which makes sense unless they are just bones. Well let me tell you in my first post ever. These idiots gave me 6 of 6 wings that were basically bone or bone and skin. And I do not care about the 6 dollars. These people tried to get over on me. I called them and there was no voice on the other end of the line. No apology no nothing. You are a clown business for sending that product out. Even once. It should never happen. Anything to make a buck but it backfired this time. I ordered you on Eats because delivery was quick. Probably because nobody utilizes your business because you screwed them over too. Not anymore. I will die of hunger before I get food from your dumpster. If my order was that bad imagine how bad your scraps are. Shame on you.
AN
Anthony H
They changed their product to individual 10 pizzas and no longer serving pizza by the slice. My issues are as follows: 1. individual pizzas are 799 (i used to be able to get two large slices of pizza for that price which offered twice as much food as the individual pizza now 2. the dough is disgusting. i felt sick after eating this pizza dough; wafer thin, doughy, and oily. totally gross an unlike the thick, robust dough they used to offer. the pizza now is just plain bad, sorry but i will no longer be eating at what used to be my favorite pizza place. stear clear or high prices and nasty pizza. it wasnt broke, whyd they tried to fix?????
CH
Christina Smithhart
Food was amazing! Our group of friends in town for the Phoenix Comic Con stumbled across this place because every other place we tried had a long wait or some other issue. We cannot recommend this place enough! Reasonably priced, the pizzas are just the right size so everyone can pick their own toppings, and it comes out hot and fresh (they spread some kind of buttery goodness on top too that adds to the deliciousness). The sign out front said they were closing in a few days, which I hope isnt the case. We will look for them next year to see if they were able to stay.
AR
Armin Delic
I came here during the 2014 and 2015 Comicons. I ate there each day for lunch during the entire event, both years. The food was fresh with great ingredients and they were very nice and helpful with their service. I would highly recommend it to anyone. The food is cooked when you order and everything tasted as good as any of the higher price pizza places; not to make you think that its expensive, because theyre not. Prices are reasonable and worth every penny for the great quality. If youre in the area, definitely stop by.
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Nathan Snowberger
Please Im begging you, DO NOT EAT HERE!!! I was delivered a salad with live bugs in it, and that was only discovered after being delivered a pizza that was an half hour late on the 45 minute expected time... said pizza was not edible. The dough was still doughy, the chicken was not cooked through, and there was an abundance of grease on the whole pie. Please DO NOT EAT HERE!!!!! The staff does not take responsibility for the quality of food and I dont want you or your families to get sick. PLEASE DO NOT EAT HERE
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A Private User
A somewhat hidden gem, this new york style (although cooked by native Sicilians) pizza is one of the best in Phoenix. Superior sauce flavor, an amazing crust, and high quality ingredients. I encourage everyone to make their first visit with a group where you can get an entire pie. The slices are good, but you wont get the full effect unless you order a fresh pizza. Family owned and operated by woman straight from Italy and boy does she know how to make a pizza!
SA
Sam Thomas
Didnt end up eating here... Walked in to a mostly empty restaurant and went to the counter. We were told someone would take our order momentarily. We waited for 10-15 minutes while employees rushed around but didnt appear to make any food. Finally someone came to take our order. We tried to order five items from the menu and four were not available. We decided to find another place to eat.
FT
ftrkngfspn
This place is amazing. Visiting from Riverside, CA and I stayed at the Sheraton right across the street. This pizza is soooo delicious. The wings are incredible as well. The service was friendly and the cold AC during the 105 degree weather was perfect. 10/10 would return and recommend to family and friends. They know how to make a delicious pizza.
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A Private User
Our God Spot Young Adults Loves eating here and every time we get a friendly smile, great service, and clean tables. Our God Spot young adult ministry can get enough of this place and the people here where great to us! Plus the Food is Great! There is an amazing woman who works there with so much Spirit! We are KEEPING you in our Prayers!!!!!!
FR
Franklin Weichelt
Horribly cooked and very greasy hard to eat and once you were done eating a couple slices you felt so bad for yourself and knew you would regret it coming out the other end later. It took forever to get the pizza and it was extremely overpriced. No wonder it was so empty there at the time. Your best bet is Pizza Hut compared to this place.
JO
John Rankin
Doughy, overcooked, thin, gross.. Cheesy was very gooey and came right off the crust when I tried to eat it.. Was $7.99 for a 10 inch.. They desperately need an order number system so they can call out by order numbers and avoid confusion, it took 15 minutes for them to get my pizza ready and I wasnt even sure if it was mine..