TOUCH NINE - Authentic North and South Indian Cuisine & Banquet Hall
| Address: | 6421 Riverside Dr #160, Irving, TX 75039, USA |
| Phone: | +1 469-914-6767 |
| Site: | touchnine.com |
| Rating: | 3.5 |
| Working: | Closed 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM |
Location
Photos 67
Reviews 8
SU
sushmita shrestha
Today Our Group Lunch at Touch Nine "Wings of Heaven" with special ranch took our attention from thier large spreaded buffe in addition to that we had Assorted idlies ,,One of it is cashew and panneer made ,,Wow First time i saw this item, very innovative *" all are YUM YUM ,, Touch Nine is getting more thumbs up from all of our known people after we did a catering last month My father office group, my brother college group and My Moms friends ,,,almost 520 members ,,every one likes Touch Nine I liked there frequent follow up before the event,,, checking on the delivery times ,any special requests and any last minutes changes,, which we faced ,,,instead of 480 members 520 showed up and Touch Nine gave the sufficient food on time and quality assured as always Their service personnel are so sweet Always smiling,, and always check if everything is ok ,, cuz in our large group every one has a differant requirements Some one needs Wild spicy food some needs lowest spicy food,some want nuts free ,some wants gluten free some one want sodium free. ,at Touch Nine all our needs are honored Keep it up Touch Nine Here you go 5***** for u :)
MO
Monisha Thomas
I have been satisfied with their service because of the food quality but not their timeliness. However, their behavior this weekend was very unprofessional that it warranted a review. I ordered through Yelp24 and I called to check up on them and was told my food was ready and should be delivered soon. I waited for another hour and I called them again to check why the delay. They did not answer my call multiple times. I reached out to Yelp for assistance and they tried to contact them too but were barely given any information on the status of my delivery. Touchnine also hung up on Yelp and refused to answer their call after that. I had to call again from another number for them to answer and they still had the same excuse, that it would be delivered soon. I finally got my food almost 2.5 hours late with no apology and no accountability from them. Yelp asked the manager to issue me a discount and he refused that as well. If you want food delivered from here, expect a very delayed delivery and poor and almost non-existent customer service.
VA
Varun Jindal
To kick things off, the food was fantastic! Touch Nine receives 3 stars because their food was excellent but the in-person dining experience was not good. The Food Every dish was extremely flavorful (paneer tikka, tandoor chicken, malai kofta, gongura chicken). Spice wise its hotter than youd expect. Order mild, youll receive medium. Order medium, youll receive spicy. Order spicy, god help you. The Experience The staff was a mixed bag, but all very friendly. Their team of servers were wildly slow, and it seemed as if their team was still undergoing training. Every time our server left, they disappeared for 10-20 minutes at a time. We even had to wait for water refills (which is unacceptable in a restaurant). The competency and even understanding of restaurant policies were lacking. At some point we were communicating with 4 people on their team. If youre looking for a great place to pick up Indian food in Irving / Las Colinas area, give Touch Nine a shot. Theres no way Im undergoing the in-restaurant dining experience again.
ST
Stash Kyle
Vah Reh Vah Today i had the best Indian food at Touch Nine for Lunch, Too many items .. Many Appetizers and Many Entrees and the Desserts and Salad bar.. I like their Salad bar , it is more convenient where we dont have to go seperate route to grab for Salad . One stop for our lunch needs ... Greens,Protein, Green, Carbs etc Wanted to mention more than me my co workers Loved every thing., They all felt like they ate home food ,, Interesting to know Touch Nine stay away from using Baking soda, Anjinomoto .They use fresh cooking oil everyday may be the reason food tasted like my home made food.. I am writing this review from my work desk before i get busy as this is a good experience .I feel i had a good lunch and feel fresh no welches :) I recommend this restaurant to every one who is Looking for Halal, Vegan gluten free over all Healthy food especially for a clean restaurant in Irving Tx
AL
Alwin Mathai
Had a really bad experience last Saturday on cousins party. There was almost 70 people invited and there was no food arranged for us. I already had a similar experience before during one party, so advised my cousin to make sure you make him write down the menu. According to the written statement by the owner, they are supposed to arrange 12 items seperately inside the hall by 1145am. All they gave us was one snack and water. We waited till 1pm and they still had no food ready for us. The so called owner was not in place and after making a long phone conversation they agreed to take food from the buffet inside the restaurant, which got empty and they never filled it out. More than half of the people came went home without eating. My cousin was so tensed and felt so bad as there was no food for the invited guest. I do not recommend this place at all.
MA
Mac JT
Terrible experience. Hmm we went there after reading a bunch of these reviews, and now after the meal when I revisit those reviews I have to believe that many are actually made up. The food was terrible, starting with say the Biryani Rice - too spicy absolutely no leeway for anything else, it looked like roasted spices with pieces of rice strewn between. None of the other vegetarian options were any better, either too much spice or just badly prepared. The ambiance is pretty bad as well, poorly laid out tables and today we saw food on the floor that hadnt been mopped up. The rest rooms were ok but give this place a few more months and then you can decide, because Im never going there again. There are much better restaurants in Dallas, I dont see this one lasting another season.
BI
Billy Nguyen
This place has the worst service of all time. I dont know what the other reviewers are saying. It could be the same person that is giving them false good reviews. If I could give them zero stars I will. I came in here around 2:30pm for a late lunch and they didnt tell us they closed at 3pm. A good business should have warned us. They seated us and we didnt see any of the waiters any more. We asked if there was any more food that was going to come out and they said no and went on with their business. We paid the full price since we each a half a plate and was disgusted with the cold food. I WILL NEVER EVER RECOMMEND THIS PLACE TO ANY ONE. THE WORST SERVICE I HAVE EVER ENCOUNTERED. The cashier took our money and walked away. ZERO STARS AND ZERO RECOMMENDATION.
MO
morwennya
I ordered carryout, after waiting for over 40 minutes for my food, I asked the waitress what was taking so long she went in the kitchen and came back out and told me theyre out of rice and substituting it with naan instead. When I placed my orders I specifically asked her if it came with rice and that was my reason for choosing the 2 dishes I had ordered. What made me upset is the fact that I waited so long and they were going to go ahead and change my order without telling me about it first. What kind of Indian restaurant runs out of rice during dinner time on a Thursday?! That completely turned me off and Ill never spend a penny in this establishment again. And to top it off, everything on the menu is overpriced anyway. I would give it 0 stars if I could.
