Address: | 420 Grapevine Hwy #101b, Hurst, TX 76054, USA |
Phone: | +1 817-485-9464 |
Site: | order.wingstop.com |
Rating: | 3.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–12AM 11AM–12AM 11AM–10PM |
RE
Renae DeVere
Superbowl Sunday...online ordering is turned off so I call in a big order of Wings and sides. I was promised a 7:00 pickup time which was in an hour. No problem. I get there to pick up and they dont have my order. They suggested that I called another store. After establishing the fact that I called their store, I was told that I could put my order in then and wait another hour for my food. I was offered no apology, no empathy, no benefit of the doubt, no acknowledgement that they could have made a mistake...nothing. I will never visit this store again. Note to management: maybe hire people who have some empathy and can acknowledge and apologize when a mistake has been made rather than blame the customer and throw policy in their face.
FA
Fadi Tawfik
I ordered inking and I came to pick up the food and then when I got home my order was missing and I called them back and they said they will add it in my order next time. Then the week after I went back to the store and I order the same thing and I talked to the cashier the last time was missing food and she said I was here all last week and no one call and said missing order. The store need a new management.
JO
John Brandt
Not sure why the hate. I will say I eat boneless strips so maybe my experience is different. The service is usually alright at this location. I never have a problem and my food is almost always right. Any issues they fix right away. This location and the Euless one are generally good.
ST
Steve Q
That was not good at all! I wiped my tongue with a napkin... apparently from the reviews the food use to be good.. i cringe and complain every time we drive by... My hungry dog spit it out... how do you stay in business? A response would be interesting
JE
Jeff Brown
Food is always top notch, but the restaurant is always really humid and the tables are sticky. If they would turn on the a/c and keep the place clean it would be an easy 5 stars.
GA
Garrett Gatlin
No alcohol license. No beer. Was told they were giving away beer but all they had left was Mikes Hard Lemonaid. Came here on Fathers day for wings and left very disappointed.
TE
Terry Claver
Terrible. Overcooked wings, roll was bone-dry, stale and covered with melted butter. Original hot sauce tasted different. Carrots were the only thing good.
B
b Sharp
Been coming to this wingstop for 7-8 years and i love it . much better customer service and fresh food than some other locations i have been to
BR
Bradley Gill
Pulled uparound 9:40 before they closed at 10 on March 8 2017. As I walked up lady locked the door. What kinda crap is that. :/
SH
Shane Merritt
3rd time wasnt the charm.wings were dry, roll was hard as a rock.never coming back.buffalo wild wings is a lot better!
LS
ls1 nica
Out of all the wingstops in the area this one is the worst. Bugs in the kitchen, poor service...no thanks.
DA
Daniel Mount
Love the wings! Cajun is the best with fries, ranch, and a drink. It will feed two people for ten bucks!
BR
Brian Leftwich
Bad food and poor customer service. I will never go back. I would suggest going anywhere but here
LA
Lane Peters
Love this place! Its always good. Way better priced with the combo too then Buffalo Wild Wings.
JO
Jonny
Love the boneless strips here, and the fries are the best. My favorite location in DFW.
JA
Jazmine Wade
THEY DIDNT PUT ANY SEASONING ON MY FRIES AFTER I ORDERED THEM WITH SEASONING
ER
Errol Oguzhan
Good wings. It saves time to order ahead of time and just pick up.
SA
Savannah Padgett
The best service in town wings are made to order so always fresh
JI
Jim Williams
Food is always outstanding. The Lemon & Rice Soup is a must try.
A
A Private User
Not impressed. Buffalo Wild Wings is waaaaaay better.
JU
Juan O
Friendly, food was quick, wings were great!
CH
Christopher Bise
Wonderful staff.. Wings always perfect
JO
john sun
the worst Chinese restaurant ever
TO
Tom Columbus
dirty floors, sticky tables
DE
Delila johnson
Decent wings.