Address: | 7669 Grapevine Hwy, North Richland Hills, TX 76180, USA |
Phone: | +1 817-577-9464 |
Site: | hooters.com |
Rating: | 3.7 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–11PM |
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A Private User
I have visited many Hooters in several states. The North Richland Hills TX Hooters on the Grapevine Highway is the worst one I have visited. The problem isnt with the food its with the service. My last two visits I sat for 10 mins and 17 mins before one of the waitresses came to ask for my order. Both of these visits where after the lunch rush. On the last occasion the girl that ended up waiting on me was sitting at a table less than ten feet from me chatting up someone that I will presume is her boyfriend since she spent most of her time with him. When my food was finally delivered it was an incomplete order. Not to mention took quite a long time to be delivered. Also the girl that delivered it was not the original waitress as she was still chatting with her "friend". From what I have been told by others in the area that if you want good service at this Hooters you need to be a local regular (read personnel friend) or appear to have lots of money (strange NRH is middle class) Regardless I dont blame the girls for the poor service I blame the management. Usually the hired help takes it ques from its bosses. I could care less whom they chat with as long as they take my order in a timely manner, deliver my order completely and keep my beer mug filled. This Hooters fails in those regards.
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Daniel and Liliana Green
Ive been coming to Hooters for years. Needless to say, this will be the last time. The food is not as good as it used to be, too much breading on the wings and recently been getting more fried than pickles. Also, poor service. Hire girls with a little more personality, a smile perhaps, maybe it was just our waitress. Who knows, but I have noticed when my husband and I come here, the girls dont give as good service as they would a group of guys or older men. I get it ladies, you need to make your money, but come on. Manager - this is a Hooters, where are all the hot girls? Lol I dont roll that way but, maybe hire girls that actually have something good to look at... the sweet tea was good though and the waitress did remember the lemon when refilling my drink - for that, she got a decent tip.
J.
J.R. Mudrak
Got seated, sat for 5 minutes and no one acknowledged that we were even there. Got up and moved into the main dining room. They all saw us, but no one even made eye contact. Not friendly at all. Manager I know you read these. Get control of your restaurant or the customers will leave. When I got up and walked out every one in the place acted like they couldnt see us. I dont get it. The only thing I can think is I am on my Harley. Maybe they arent bike friendly. Next door at El Tejas, the drinks were just as cold, the food was awesome and we saved about $20 over what we would have spent at Hooters
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sam falor
Very slow service. The fish and chips are awful, chips tasted stale, fish tasted like it had freezer burn. We got the all you can eat wings and didnt see our waitress for another serving until the wings were finished. Then it took 20 minutes to find out they cooked boneless instead of bone in. By the time they came we had been here for an hour. Took another 30 minutes to get the bill. a manager never came by after our issues to check on us, or apologise. They charged us full price despite all the issues! Wont ever go back
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A Private User
This place has the worst service Ive ever seen. Last week it took ten minutes before someone said one word to me. Then took another 30 just to get a chicken caesar salad. Tonight I waited over ten minutes and no one came over to me so I left. Completely unacceptable. The manager should be fired. Ill be writing a letter to corporate. The employees there could have cared less. I went over to Waffle House and was served immediately.
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Henry Inthavong
i love their food and i agree with below comments that you def need to know people there to get GOOD service. but ive been served by strangers whilst my friends were working and i receive standard service, its just how you perceive yourself, if you go there to be a perv, and you make it noticeable, why would they want to get to you faster? go there with the intention to eat good food and drink good beer, THEN enjoy the show.
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mike sharp
Only reason I gave it two stars is because the food isnt bad. However, unless youre a regular, forget it. Service was awful. I sat for an undisclosed amount of time before I was even acknowledged, took a while to get my food but at least it was hot. Then when time to pay, check showed up and she disappeared... again. I was there for over an hour and I was dining alone. Its no wonder the overall average is only 3.2.
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marissa vargas
So this Friday I went to this place :/ I tried there salad and I got so sick its not even funny I cant stop throwing up ! this place must had gave me a bad salad that had bacterial or something or not fresh at all!!! But seriously thinking to go to the doctors and before so I wanted to make sure I put this post up,so people can see it and think twice before ordering from here or I guess at least not salad !
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hamza abdelqader
Came in around 10pm, wasnt very busy, ordered cheese sticks, wings, & fries. Our waitress never came to our table to check on us until she brought our food to us (40+ mins later). She walked by our table about 6 times and we wanted to order a couple drinks but she wouldnt even look our way for us to flag her down. Fries were hot, wings were cold, service wasnt very good. Probably wont be back!
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Matthew Stacy
Lost out tonight guys. Nobody would answer the phone to place a order for pick up and your website failed. Also to place an order online is ridiculously a lengthy process. Will only eat here if Im dining from here out. Come on guys.... its almost 2020 really lol. Also $15 for 10 wings and fries is about retarded lmao. Jeez. Maybe I wont be back at all come to think of it ha
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Joel Torres
Food was great. A lot of hooter places pay little attention to their food anymore. Only reason to not give a 5 is waitresses seam worn out. Not to friendly which makes no sense as that is the only way thay can make a good living at what they do. Oh well... We ordered crab legs, steamed shrimp, chilli-cheese curly fries and daytona style wings
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Nick Shield
North Richland Hills Hooters is a great place to watch sports or just hang out. Beautiful Kelly at the bar makes awesome "sex-on-the-beach" drinks. (Good ole rum and peach schnapps.) Maddison is very sweet and friendly. Rosa is so nice inside and out. She looks like a model. I like The breaded shrimp and the three mile island wings.
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Frances Contreras
Orderes food and no one in the group got their food at the same time. We got it 5 min apart and it was cold. I asked for the manager and he only wanted to give me an excuse then quickly walked off when I asked for hot food. My food was out within 2 minutes. Poor service, difficult to get a refill. I will not return.