Address: | 1800 West Sam Houston Pkwy N, Houston, TX 77043, USA |
Phone: | +1 713-932-0883 |
Site: | lonestarbreakfastgrill.com |
Rating: | 3.8 |
Working: | 6:30AM–2PM 6:30AM–2PM 6:30AM–2PM 6:30AM–2PM 6:30AM–2PM Closed Closed |
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shemika hendricks
if I could give 0 I would....I have been ordering from this place for a very long time. and they messed my order I asked it be fixed and I was yelled at spoke to very disrespectfully. then the MANAGER, says that they are remaking my food and going to refund me and resend my correct order. I waited about an hour and a half ...the driver shows up. and is like...heres your money. I was like. what happened to my food. hes like my manager didnt say anything about any food. I was soooo upset because I wasted my lunch (talking to them on the phone) then I didnt eat lunch because my order was incorrect and they never sent it back to me. AND they waited until they closed to send me my money so when I called back there was no answer. There food can be great when they want it to but ... I will never order from there. I HIGHLY SUGGEST NO ONE ELSE DOES EITHER ITS A FA MILY OWNED BUSINESS AND THEY ARE VERY RUDE!!! THE DAUGHTER TALKS LIKE SHE WANTS TO PEOPLE. Example: I asked for Seasoned regular fries , they brought COLD POTATO WEDGES. they were sooo dry ...I could of choked. then I called and told her that I ordered regular fries shes like you should of said Regular fries with season salt (with the most attitude you can think of ) im like...thats what I order. then she puts the manager. which is her dad on the phone. smh Never again. I will tell ALL THE BUSINESSES IN THIS AREA ABOUT THIS ! I was a FAITHFUL CUSTOMER ..NOPE NOT ANYMORE.
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Bri Williams
If I could give this place no stars I would. I ordered breakfast from here like normal and paid over the phone. #1. They write your card info on a piece of paper instead of entering it in the register. The girl didnt even have the decency to call and let me know she wrote the numbers down wrong so when I picked it up she just said the payments declined. Finally when I got back to work I discovered the order was wrong. So I called them back to let them know they could correct the order or give me a refund. Instead of them providing great customer service the girl Samantha or Stephanie was very rude. They wouldnt accept responsibility for screwing up our order. Instead of saying we are sorry for our mistake she says we dont want to do business with you anymore. The owner wasnt even concerned to get on the phone and rectify the situation. He just lets his daughter speak rudely to customers and for that I have no problem taking my hard earned money elsewhere. I will share this review with hopes they go out of business since they dont know how to function in the service industry. They are not even bbb accredited, they are the worst!
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Bella China
HORRIBLE, EVERY TIME WE HAVE ORDERED FROM HERE REQUESTING DELIVERY SERVICE OF WHICH THEY OFFER THEY HAVE TO MAKE AT LEAST 2 TRIPS BECAUSE THEY HAVE FORGOT SOMETHING!!! EVERY TIME!!!!!!!!!!!!!!! THEN THEY OFFER SPECIALS THAT THEY DONT SERVE!!!!!!!!!! THEIR MONDAY SPECIAL SPINACH AND CHICKEN IS SO GRITTY FEELS LIKE YOU ARE EATING DIRT!!!! THEN WHEN YOU CALL TO COMPLAIN THEY HAVE CALLER ID AND DONT ANSWER YOUR CALL!!!!!!!!!!!!!!!!!
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Claude Holden
I stopped by the Restaurant the other day and had the Wednesday Special, the Sam Houston Spaghettis, it reminded me of food that I would have in New Orleans from one of the Family Italian Restaurants, the food was that good, and the portion size was very good. It is a plate worth eating, if you like Garlic and Butter, and boy do i like that combination, it can fill you up in a hurry. I will be back.
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Melissa Kirkpatrick
Best Breakfast in Texas. I needed a morning meeting catered at the last second and Lone Star was beyond helpful in getting me an awesome looking spread. The food was so good, you have to taste it to believe it. The croissant egg and bacon is delicious, the fresh fruit was amazing and the prices are super low. Will be using them for all my catered breakfast meetings.
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Amber Kane
I have used this place to cater quite a few of my companys breakfast conferences. They make great breakfast tacos!! I have ordered lunch for myself and have had it delivered. BLT and fries, not bad. Pretty much what you would expect from a small joint like this. It is right by my place of employment and they deliver. No complaints :-)
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Jagatai of the Amarr
For one thing, price/serving, this is a good place for a hungry man to eat. $8 burger w fries and drink... Thats actually WORTH it. Good spread of choices on a menu for a small spot. You can grubhub for delivery, order to go and if you work within a 10 minute walk off this place youve probably walked in on a pretty day.
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J.D. Lopez
What an awesome mom and pop diner. I highly recommend the breakfast and lunch. Breakfast portions are a good size and tastes fresh at a good price. Lunch burgers are huge and delicious. Little one get a free pancake with the order of the adults breakfast. The employees are extraordinarily nice and helpful.
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Douglas Harris
My co-workers and I order from this place today. We ordered fried fish and fries. First off, the tartar sauce smell like vinegar and has an orange tinge to it. Next the fries were old, cold, and hard. None of the combos ordered came with a drink. Last time we will order from here.
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Cindy Sagan
The breakfast tacos are my reason for going. They are cheap for the size (Id say about twice the filling as other places, maybe 4x the TC filling Ive gotten lately) and they are yummy! Its a cheap way to perk up co-workers in the morning when you get these by the dozen too.
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tommy cook
The food was bland and the service was abysmal! I will never eat here again. The girl that works here treats you like she is doing you a favor by allowing you to eat their subpar food. This is no way to handle a customer. I give this place 2 thumbs down!
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Gerald Davis
First time I ever had a burger so bad that I had to throw it out. It was chewy, almost like what you would expect from a dog toy. The fries were soggy. They may make something else well, but if they cant make a simple burger, I doubt it.
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Sthephania behr
It is a great breakfast and brunch restaurant. Service is great. Food is always hot and tasty. I have been here several times specially for my lunch and I am never disappointed. I would definitely recommend.
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Shannon Bedford
I have passed this place for years...... I finally stopped in yesterday & I be damn....the food is wonderful! Clean....friendly environment. Yes the food is that good! I came back this morning
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Rahma Osman
Their breakfast tacos are the best with really reasonable prices and cooked to order. Staff is always friendly and go the extra mile. The place has a family cozy feel to it...I highly recommend
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Omar Garca
I have to stop for breakfast, it was so good that I went back with my wife for lunch the following day. Great service, big portions, good prices and the food great. Definitely we will be back.
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LaNeita C
Awesome service! I didnt taste any seasoning on the eggs or potatoes. They did include salt and pepper but I like more flavor. The salsa, green and red were both good.
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Farshad Arasteh
Order first then sit down...dont expect 5 star restaurant, just a good old fashioned diner. Like the folks working here...good food! Definitely recommend this place