Address: | 4919 North Sam Houston Pkwy W, Houston, TX 77086, USA |
Phone: | +1 832-666-5000 |
Site: | checkers.com |
Rating: | 3.9 |
Working: | 10AM–1AM 10AM–1AM 10AM–1AM 10AM–1AM 10AM–3AM 10AM–3AM 10AM–1AM |
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Udecid444 X
The lady in the earlier post talking about the girl at the window that gets an attitude act like she cant hear when your trying to choose an order is right before I could even order she was getting an attitude cause she wanted me to order faster when no one else was behind me and I had not been there but a few seconds she was talking to the other workers asking them if they wanted food on the mic and having an entire conversation I was appalled service so bad I dont think Ill ever go back my food was cold burger was soggy and sloppy and my drinks were flat and the bag they didnt inspect it my food fell out the bottom when i got home i was thinking it was gone be success I was happy with how it started but it has since diminished in quality and service this location really needs some new management or something cause it is bad and I live in Houston THIS IS A REAL REVIEW.
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Y Davis
Its my third time eating at this location and its finally time to share. Let me start by saying I have always loved Rallys. It was only 2 in Phoenix and when 1 closed I still made the drive to Tempe. I was so excited to see one opening in Houston but for the third time Ive been very disappointed. It never fails my burger is cold, even when I asked for it fresh off the grill for the third time. The overload of mayo, smashed bun,soggy lettuce, onion cut bigger than the burger and cold fries. The customer service just sucks. The girl taking the order in drive thru keeps saying "maam" or "huh" every time you say something. I wont say her name hoping its a lack of training. However, this is the usual customer service they offer. Rallys this location really need some help!
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Gary Y
The customer service rep, a young man behind the counter, seemed as though doing his job was a bit of an inconvenience. No greeting, no response to pleasantries, a blank look on his face. Staffing seemed to be irritated overall. The food was hot, but the burger was not of a quality I would have expected. It was quite a bit smaller than anticipated for the "Big Buford". It had very little lettuce, tomatoes, etc,. Seemed thin and small and not so tasty. The fries were fries. Nothing exceptional at all. I am easy to please, but the entire experience and food was quite below average.
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Nehemiah Crumbia
Im new here from New York and was in the area notice McDonalds was cross the street but most McDonalds is really taste disgusting so I stopped in too check out checkers who eever was taking my order was very polite and the food was ready fast I got the Buffalo Wings & Texas style fully loaded fries I was honestly surprised it was super good I will definitely will be checking them out again **********
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Jess Castro
The food is great! The chicken sandwiches are juicy and delicious. The fries are seasoned to a T. The only downside is that its smaller portions for the price compared to other fast food chains. The service is okay, not the best. Especially not around midnight. There always seems to be a rude impatient employee taking orders. Other then that its a must try.
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De Hill
We dont have a Checkers where I live anymore so of course I had to try the drive thru on Sunday while visiting. Food was better than I remembered and Daevan was great! His brief encounter with me made me understand that he values his job...his customer service skills were unmatched as far as drive thrus go!
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Lisha Hidalgo
Was really looking forward to going and was very disappointed. My double fish burger was flattened, tasteless and greasy! My Aunts "big" chicken burger was a flop as well only good thing was the soda and fries.... We went at 11am they open at 10am so there was no excuse for our food to be that bad!!!
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Ashley Switzer
Come on checkers!!!! Yall have been gone for years and you come back and hire ghetto employees that suck. They dont care about your food and the lady had a attitude when I asked for katchup. Really?! Thats your job, you all need to spend more time in your hiring process.
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luis cazares
I went in there @ 9:30am but they were supposed to open at 10am that day. The problem was that the door was open so I assume it was open, I walk inside & they rudely kick me out. Like really?? Next time dont leave the door open & be nice when kicking ppl out!!
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Drolissa Anthony
The lady at drive thru at 10:04pm on step 24 I hope her manager see this was supper rude and ghetto like give me time to order lady .trying to rush me off and upset about people leaving which they was not .. Smh.... Tamicia was super rude
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Trelis Ardie
Great foods that remind you of 50s and 60s diners! They have a large dining area to actually sit and eat your meal. Large selection of foods that compete with even Sonic Drive Thru! Check it out folks! Only 2 in the Houston area so far.
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Dan Garcia
Great place! Very clean, employees are nice. Area is ok. The food is really good, especially for the price. That 4 for $3 cant be beat. "Small" drink, choice of sandwich, small fries and a good size apple pie.
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Randi Kupo
The food was fresh and hot. The dining room was clean and our order came out pretty quickly. The only com was the fly that hovered around our table all meal. Not really Checkers fault but still uncomfortable.
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Alexandra Almaraz
Got my order wrong twice. And a customer who came before me waited 10 mins + for his order.. still missing my barbecue sauce.. oh did I mention the food is poorly made.. nope never again coming here
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Evangela Gullens
Im here visiting my daughter and we dine in checkers,they messed up our order so instead of fixing it over it went thru three hands and they slapped some cheese on it. Bad experience.
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Jairo Reyes
First Time trying our this place and its super delicious for a fast food restaurant. The burgers and the fries have major flavor. (>^-^)> Nerd Approved <(^-^<)
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Angelina Llanez
This place was awesome. Food was good And the price was right. The mango Smoothie actually tasted like the actual fruit. Best mango Smoothie I ever tasted.
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Ruben Fontanez
The day that Mrs nicky leave that place they can close it. Because I guess nobody else care about nothing in that place orders come out wrong. Is a mess
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LaTasha Ellis-Potts
I have went a few times. If you want good food and services, dont go after 4p. It gets really ghetto and playful and they dont take your food serious
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Antionette Rodriguez
The people were friendly & Ricky was was very helpfull & polite. The main problem for me was it neeed to be clean & sanitation & washing their hands.
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julius rodriguez
people were very friendly and polite... helpful with the menu, and not trying to up sale me on anything. most definitely will be returning
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Zachary Glasgow
The cashiers were the most friendly and upstanding men and women Ive ever had the pleasure of interacting with at a fast food establishment.
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Ben Wickham
I started off eating at this place back up north where they are rallys. They have great fries and cheap 2 for deals running all the time
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Mano W
Waited 18 years for Checkers to come here. Love the banana shakes!! This is the first Checkers I have ever seen where you can dine in.