Address: | 223 N Main St, Highlands, TX 77562, USA |
Phone: | +1 281-426-3700 |
Site: | locations.sonicdrivein.com |
Rating: | 3.6 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
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James Hobbs
Had a great carhop, I do not recall her name unfortunately. She did make a mistake by accidently bringing the wrong order but it was no hassle. On her way back with my families order I had already pushed the call button as I forgot to grab some ice for later. Well the carhop saw me calling right as she was walking up and told her manager that she would take care of it over the intercom. The manager continued listening in on our conversation and was fully prepared to charge that waitress for my drink as the waitress had offered me the 65¢ cup of ice for free due to her little mix up at the beginning, she apologized and went back inside. That would have made the best customer service experience i have had at this sonic in a long time. I went ahead and paid for the ice because the carhop was just attempting to provide good customer service. A manager named Regina disciplines employees for doing their job. Ms. Regina understand that you did a great job today at work with your overbearing controlling attitude. After this I think the food and restaraunt could possibly run a little smoother without you.
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Cellophane Man
In recent experience, they have a sort of rude and short tempered staff. Their volume on the drive trough speaker is low, so its hard to hear them, and they get huffy if they have to say it twice. The food is usually good. I went twice this week. First time, no issues beyond the attitude . Then yesterday, I had the most dry and bland burger ever. Now, I admit I order mine without the veggies, but all they did was barely slap on part of a slice of cheese and add the bacon. (Ordered double bacon cheeseburger). Should have at least had Mayo on it or something. This is the first time I ever felt like I was trespassing by going to a place for the survive they provide. Im not going to sit here and make any bs claim that Ill never go again. But these expenses are certainly going to make me give it a second thought.
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Bryan Reynolds
The food is normally very good for Sonic. However, in the recent months the service has become rude, less than helpful and slow to get your order out to you. Most notably the quality of the food had gone down. This is our third such visit in the last two months. Will probably try it one more time and if the service and the food have not improved will mostly no longer go to this location and instead take the extra time to drive to either Baytown it Crosby
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Jennifer Rivera
The guy who brought us our sundae and cone thought it would be cool to yell as we were leaving "Mannn I hate it when they dont tip!!!" Really???? You didnt even properly greet us or smile, like you were happy to be working but you want a tip. Ill give you a tip, learn how to do your job correctly and Im sure more ppl would love to give you a dollar or two!! Geezus.
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A Private User
They have no customer service. The owner of the store wont bother to call his customers back when they have had a horrible experience at his restaurant. oh and Cindy who works there is one of the unprofessional of all. FYI Car hops DO make minimum wage UNLIKE waitresses who have to actually work hard for tips!
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Tabitha McPherson
Order two drinks n my mom tried to tell the lady she got the wrong one n the lady didnt listen.. They then took forever to move the line and didnt want to bring out drinks like they have done before... Got some rude people
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A Private User
Ive been going there every other night they have a nice hard working staff on nights wat ever u need or have a problem with the manager Mrs. Stacy will make sure u leave with a smile,
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Lee Ann King
Close by to where we are staying, so have been a couple of times food was old and burnt asks that was at breakfast lunch and dinner. Dont bother unless you have no other choice.
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Bonnie Pearce
Pretty disappointed!. Sat and waited because they were behind,but yet our order was cold. Now how can it be cold if they are behind. It wasnt even warm.
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Debbie Blackwood
No cream & sugar & no salsa. Asked for it & told it was in our bag but it wasnt. Food was good but would have been better if we had condiments.
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Michael Elder
This town is over 90% white. The token black crew has the typical chip on their shoulder, and the black manager is apathetic.
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Tiffany Robinson
Ordered Strawberry Limeade slush was the nastiest tasting slushie I had. No strawberries or lime at the bottom.
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James Reed
The wait at this sonic is a little extensive at times, but all in all it is a fast food restaurant.
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BerkTheRogue
asked for fries and only got 5, also got chicken poppers and there was no meat... never going back
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A Private User
Moldy bread , never get the order right. One star only because they have friendly car hops.
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Kellye Cates
It is typical fast food fare if you are in a hurry. We like their drinks and shakes.
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Christina Brown
Service can be slow at times. Due to the location can be hard to get in and out of
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J R
Paided for a rt 44 drink and gave me a large and no straw had to drive back around
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Toni Mekalip
For the most part it a good place to get a burger and a shake.
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Robert Duke
Handy. Good service. Good food. Best bang for the buck.
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Rebecca Thompson
Very friendly device with quick and delicious food
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R S
Some das great and some days not so much.
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Robert Sherrouse
For fast and quick delivery just visit
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Dani Gee
Sometimes fast. Overall love it
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Almakeren Galvan
They are very nice and fast.
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Charlene McLain
Fast easy & cost in my budget
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bonnie burton
Very slow to get order to go
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Damian Garcia
Love there food and service
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Dusty Lewis
Good deals and good food
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Ramona Erdman
The best Cokes in town!
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Tina Cunningham
Fast service good food!
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Youlanda B
Good prices, good food!
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Dean Sprenkle
Fast friendly service.
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Erin Vanbuskirk
Always great service!!
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steven dudley
Fast friendly service
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Tiffany Church
Awesome Sonic Crew
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Rob Dob
Great ice cream
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Debra Frazier -Dreahn
Just a Sonic
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Brigit Earls
Close to me
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Tara Reed
Average food
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Kenneth Robinson
Very fast
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Joseph Morgan
Eh at best
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Otis Evans
Good place
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Cynthia Vanover HALL
Great tea
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TaiCho T
Slow