Address: | 4116 S Carrier Pkwy Ste 100, Grand Prairie, TX 75052, USA |
Phone: | +1 972-266-8600 |
Site: | order.wingstop.com |
Rating: | 3.8 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
MA
Maira Perez
Placed an order over the phone and was told it would be ready in 30 minutes. I get there 35 minutes later and my order isnt ready. I dont even get a time frame of when it will be ready. So I wait, for another 20-25 minutes and I finally ask whats taking so long with my order. So the girl goes to check and tells me that my order was given to someone else! WTF! So obviously Im upset and I tell her I have been waiting for an hour for my food and theyre just telling me they gave it to someone else?! As this is going on I also notice that every time the phone rings theyre putting the calls on hold and never going back to take their order. These people didnt even give a single care in the world that their customers are having to wait so long because there are imbeciles working there that dont know how to give out an order to the correct person. Oh, and after making me wait for an hour, my order ended up being made wrong
DJ
Dj Felix
Like the other restaurants I rate. I typically go to the location more than once at different times before writting a review. This location seems to be more efficient midday than in the evening when it is at its busiest. I have noticed great service and food turnout rates early in the day. Now it is completely different when the night crew comes out. Food takes a little while longer maybe by 15 minutes at the most. That being said, you would expect the same quality you get during the day right? No! The fries come out salty and/or soggy and the wings come out a bit undercooked. However, the crew does make an effort to redo your order if you are unsatisfied.
AL
AlmightyFray
Great Wings, but the service is terrible. Cashier was counting a roll of change and ignoring the me for 3-5 minutes while I stand at the counter. Then when I get home with my order, I find they shorted me 5 wings on my order, and when I called to tell them about it, they said the "cook manager" counted them and knew he gave me the right amount!? WHAT@? I was shorted 5 wings and paid for them!! What IS GOING ON HERE? Not only that, but another time I called in an order, and when I got there they had no record of it, just wait 18 minutes while we make them....Forget this place. Someone needs to open another wingstop in this area
SA
Sandra martinez
I ordered a 8 piece combo. I received seven wings and they were over cooked. I asked for light seasoning on the fries and got way too much seasoning. Fries were salty and the lemon pepper wings were too greasy. I called and they asked to bring it back and theyll have a new order, which I didnt go back since its 8:30 pm and I live 15mins away. This shouldve never happened and they shouldve just offered me a new meal whenever I went back as long as I had the receipt! I wont be going there again....they lost a customer! Actually a few customers cause I will let my family and friends know not to go there.
NG
Nguyen Dang
Thanks WingStop I have not been to this fast food restaurant in a while due to limited of money as a student however, today was a great experience staff was very nice. When waiting on food as they make the wings and frys was very fast from within. I order online threw my phone app for the first time and everything went correctly for order. I will come back again to this WingStop for my next cheat meal. Time walk in was on March 4, 2017 at 11:28 AM location 4116 S Carrier Parkway, Suite 100
CY
Cynthia Garcia
Extremely unprofessional! Cashier answered her cell phone in the middle of me placing my order and had a brief conversation then hung up and proceeded to laugh with her coworker about being professional before continuing to take my order. Will not be returning to this location in the future.
GU
Gus Anthony
My go to place for wings... Always hot and fresh and the prices are reasonable. Nice selection of flavors to choose from and some of the best french fries around. On Monday and Tuesday there is a 60 cent boneless wing special which is a nice discount from the regular prices.
ED
Edgar Rodriguez
They take there sweet ass time to give me my order and ask me for id just to pay for my wings they have never asked for one ,never agin will i come to this place, if u have all the time in the world to waste just come to this wingstop
LO
LOU DeLeon
Placed order online....received confirmation order was received. Showed up 20 mins later for pickup....order not found....:( What the!?!?!?!? Ummmm we can take your order now......REALLY!?!?!?! #pissedoffwife
YO
YouKnoWho
Great wings. My favorite are cajun. Yes the fries are salty, but you can order them without salt. Nicky is very friendly. Service is good. If you are in a hurry, call ahead and order. It saves time.
MI
Mio Powell
Cold fries, cold wings with more grease at the bottom of the basket than in the deep fryer. I asked to speak with the manager and was told 1 was not available... that explains a lot.
TA
Taha uddin
Long wait times and crappy food. We paid 20 bucks for a family meal and felt we didnt get our moneys worth, the rub was too overpowering and the wing quality was terrible.
RU
Rudy c
I love this place great food and Nicky the woman behind the counter helped me, she let me use her personal phone to call for help when I locked my keys inside truck.
BR
Brooke Morris
All the tables were dirty, didnt get both of the drinks I ordered, food took forever and the cashier interrupted us while we were ordering
GA
Gay Asf
Workers open late , took my girl friend to work there because she was transferred from pioneer , workers didnt open till 11:20 am
SI
Sinclair Bookman
Terrible service. Waited 20 min for warm wings. Need a upgrade on their soda machine. Tenders were dry .Wont return
VU
Vu Nguyen
Terrible wait time. Had to wait over 25 mins from when they said it was going to be ready.
RO
Roland Sobrepena
The wings are really good, specially the lemon pepper, it gets busy at lunch though.
TE
tedrick mathews
Food was good take out was a little slow but overall love the services
RA
Raudel Solis
Semi-spacious with outdoor seating near a Starbucks for dessert.
MA
Massimo Navarro
This place never had my food ready when placing an order online
MA
Maleny Martinez
They always have enough sauce on my wings! I love it
FI
Fite Commander
Fast, service. Nice environment for hangout and food
MI
Miquan Martin
Loved it .. Great service, speedy, and delicious
QU
Quia Gallien
Good was good but the wait was a little too long
LA
Latanya Dorsey
This is one of my favorite places to eat out at
CH
Chandra Allison
Good wings. Its the wait time that get you.
RO
Robert Person
Good food, many flavors to choose from.
MA
Marlon Wright
Nice spot to eat at and have a good beer
AR
Arthur Clark
Called in my order and it was ready
JO
Jon Peters
Grest flavors, relaxing diner.
EV
Eva Garcia
Good food, friendly staff
DE
Deji Awoniyi
Just really slow service
AB
Abdusah Henneghan
Great what else u want
SO
solomon baxter
Service and people
HE
Henry Benito
Good old wings stop
RY
Ryan Sanford
Long waits but ok.
JO
jose rodriguez
One world excellent
JE
Jeffrey Resendez
Fast and friendly
JU
Juan Valdez
longest wait ever
DA
David Hernandez
This place sucks
NE
Neil M
Good service.
LE
letter G Letter A
I love wings!
BR
Brett Baker
Great wings
CH
Chauncey Ramey
Expensive
CO
Conner B
good food
TO
Tommy Nguyen
Not bad