Address: | 522 N Plano Rd, Garland, TX 75042, USA |
Phone: | +1 214-227-5004 |
Site: | bk.com |
Rating: | 2.8 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM Closed |
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Geo Eeo
This Burger King used to be alright, but now its awful. The last few times Ive gone have been at about 2am, so maybe its better in the afternoon -- Im not sure, but I wont be going there again any time soon to find out. Their service on every occasion was just awful. The last time I went, I waited at the drive through so long, I began to get the impression that they just wanted me to leave. I honked. When I finally drove up to the window, I was told that they tried to get my order ten times. I told them their box must be broken -- which is funny because the whole restaurant is brand new. After finally placing my order, I had to wait another 10-15 minutes to get it. Then theres the food. I dont eat hamburgers often, so when I get one, I want a really nice, juicy one. I got a late night craving the other night for a bk stacker, and like someone else here said, the thing was a ripoff. When I got the bag, I thought it felt kinda light, and when I picked up the sandwich I knew why. There are these two tiny, thin, flimsy beef patties and a slice of cheese. The meat was so thin I thought there was just one patty, and had to really eyeball it to find it was actually two. One (literally one) short, under-cooked strip of bacon that almost made me sick was thrown on top. The pitiful sandwich was cold, too -- which is funny considering how long I had to wait for it. They also gave me a DP instead of a Coke. The onion rings were the best part -- but you go to a burger joint for the burgers. I paid about $6.50 for all this and felt cheated. I understand that the economy right now isnt the greatest, and businesses everywhere are trying to save money; but Id gladly pay another dollar or so for a decent sandwich, and next time will likely go to the What-A-Burger down the street instead.
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Missa R
Hmm, so after a long day of working and going the whole day without eating I decided to stop by Bk and get something. I go through the drive through and order a "SPICY ORIGINAL CHICKEN SANDWHICH," after the cashier rudely took my order. I didnt get a "Hey, welcome to burger king, may I take your order?" And he didnt even repeat the order back to me. So I get to the window and pay, once again, I didnt receive a greeting. Instead of receiving a spicy chicken sandwhich, I received a 10 pc chicken nugget meal...Now let me say, I used to work for Burger King, its honestly one of the easiest jobs out there. I got promoted to a manager after 3 months... Lol, and yall want $15/hour...lol.... He also didnt give me my receipt so I know for a fact I wont be able to receive my.money back and yall probably wont believe me if I called. Their phone doesnt even work......
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Chelsea Myers
I can honestly say this location is not one that I will be returning to. Due to me recently moving close by and its convenience, I figured I would give it a try. Waste of my money is all it is. I walk in the door and was not greeted. And to when I was ready to order, I stood at the register for 3 minutes before I was even looked at. The cashier was rude and impatient, almost like she could care less about her job. And when I received my food, it was not at all appealing. I ordered the #6 and a chili cheese dog on the side. The burger was thrown together and had a cold bun. The fries were soggy. And the chili on the dog was black... the only tasty thing I had was my soda. This place is not worth my time nor money ever again. Very disappointed.
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Krista castro
This BK SUCKS!!! I wouldnt tell my worst enemy to eat there. I spent over $17 on a chicken and bacon sandwich that was over cooked, rubbery, & dry that I couldnt even finish because it killed my appetite it was so bad. I also got my fiance two "BK Stackers" and theyre supposed to be two patties with bacon, well the bacon tasted awful and the patties were so tiny he may as well had gotten two whoppers and added bacon, it may have been more worth it. I will NEVER go there again and I made sure to fill out their little survey to let them know that. Dont go to this BK, go a little further by Buckingham Rd and get some Jack-in-the-Box instead, youll most likely be far more satisfied.
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giada sharma
WELL IM A LITTLE UPSET. A FEW DAYS AGO I WENT & I ORDERED CHICKEN NUGGETS THE CASHIER (WHITE SHIRT,WITH GLASSES,&BLACK HAIR) HAD TOLD ME TO PARK IN THE PARKING LOT. I WAITED & WAITED. I FINALLY DECIDED TO GO BACK AROUND AND ASK FOR MY FOOD. WHEN I REACHED TO THE WINDOW THE CASHIER YELLED AT ME SAYING THAT THEY WERE STILL COOKING I GRAVED MY FOOD &LEFT! I WENT BACK THIS MORNING AND THE DRIVEWAY GIRLS WERE REALLY NICE AND FRIENDLY. IM NOT TRYING BE MEAN I LOVE BURGER KING BUT SHE NEED TO SHOW MORE LOVE TO CUSTOMERS.
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Ben Edmondson
Im confused about the hours of this location! Is this locations Drive Thru 24hrs.or not?? Sometimes i will go after midnight and the drive thru has the TALL wet floor signs blocking the drive thru entrance. But yet the 24 hr. Drive thru neon light is on in the window in the front all lights are on big sign is on and cars are there. Also on this webpage hours say open till 12am. Not 24hrs. Please explain why or fix the hours or something Thank You 24hr needs.bggj Vgg . ds. To fix this problem or figure out why drive thru is blocked off if open 24hrs. That
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Christina Estrada
Worst Burger King ever! Had no ketchup stocked no napkins the soda area was a complete mess. Staff where throwing fries at each other just very unprofessional. When I order a dessert they didnt even have what I wanted in stock like do they have anything back there? Plus when she gave me my change back she shorted me .2 cents which is not a big deal to me but she didnt explain as to why she did that. Comes to find she had no penny in the cash register. Anyways this Burger King is just very poorly kept up with.
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Iyanna Henderson
Just went to this drive thru and it was horrible. Waited at lease 15minutes for a number 3 with no onion and a small fry . When we did get the food the drive thru girl forgot the small fry and my drink was wrong. We are in Texas it is 85• outside and I asked for a free drink because we waited so long and the manager Jose denied me the drink. Worst service ever !!
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Potato
Sh$& service Just horrible. The staff was chatting the whole time while knowing that there were at least 7-10 people in line waiting for them to take our orders but ignored everybody. Then theres the fact that their food delivery is slower and a turtle high on acid and shrooms. Food is eh. Wont be returning to this shite location.