Boston Market
| Address: | 789 W Wheatland Rd, Duncanville, TX 75116, USA |
| Phone: | +1 972-709-0926 |
| Site: | bostonmarket.com |
| Rating: | 3.7 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 51
Reviews 51
PA
PATTY QUINTERO
I was very disappointed with this place. I ordered via phone for our company approx 15-18 orders. Upon arrival the manager seemed upset that I had a large order plus the fact I was paying with credit cards for each individual order- (I try to make it easy for any food establishment to use credit cards). First of all, I didnt appreciated being treated like I was asking for charity- I am a paying customer. Secondly, the orders were not by name order as I had requested nor by "numbers" as he had mentioned. One order was also incorrect=( I will never again come to this Boston Market!!! They didnt even offer to help me carry out the large box with the food. My fist time here was awsum!! This second time was VERY VERY unsatisfying!!! If they only knew that I went out of my way to get there and the only thing I received was crappy service!! IN THE FUTURE MY BUSINESS LUNCHES WILL BE GOING ELSEWHERE!! BAD BAD CUSTOMER SERVICE!!!!
FR
Frank Medina
I shouldve know from the get go. "Whats up, what you need" is not a proper greeting.... ordered my food online, still waited 20 minutes extra.... missing food..... get home.... no sauce for the chicken.... no dressing for the salad... Ok no problem.... bite into the chicken.... under cooked.... i wont even bother trying to get a refund, simply not worth it when half the staff is too busy on Snapchat..... the "manager"... nowhere to be seen..... the person left in charge... clearly doesnt know whats going on....never again
MA
Mag R
So disappointed. This location is so unorganized! Our dinner was disgusting. We ordered takeout. The chicken was not cooked right and was still hard ad pink/red. The chicken soup tasted so grosssss. It had a really nasty old chicken taste. They forgot to give us our drink and other items and I had to ask for them. Since this was a takeout order, we ended up having to throw away our food and our dinner was ruined. Never going there again!
JO
john doe
Ive visited this location many times over the last 5+ years & can honestly say the service overall is decent (B+). Food has tasted good for the most part, staff can be more professional, restrooms more maintenance but usually clean. I recently went 2 days ago, it was packed. The staff did a great job getting to everyone except for one employee. I will continue to spend my money here. Ive hardly had issues in my many visits.
TI
Tim Hendon
Walked in and my daughter ordered a chicken pot pie for a dine in meal. The girl instead of drying off the plates put it I a to go box, when asked too just dry off the plate, she had a look of disgust and copped a bad attitude. Totally disappointed! So we left...
KA
Kathryn Eastman
Two people made my food rather then the one person that started on it left and had somebody else cut my chicken the manager was in the cornor on the phone and stayed that was for a good 30 min if he doesnt care why should the employees no smiles no energy.
AN
Anthony Charles
Bad customer service. You can tell the workers arent happy to be there as they will give you an attitude without hesitation. Apart from the bad service, I got two sides of potatoes and they were practically raw.
A
A Private User
Some how this location made a down fall ever since the nice and always friendly Mngr Named Maria Campos used to work there. She was a great asset to the store. Im sure not recomending Boston Market anymore !!
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Gabriel Coronado
Got the chicken pot pie and corn and it was very tasty. I havent been to a BM in over 10 years because the last one I went to in Upland California was horrible. Good quality and customer service was great.
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Maria Colunga
Was kind of iffy about dining at this place only because of the reviews in here. But I am glad over all Food was delicious, dining room was clean as well as restrooms. Staff was the norm. I cant complaint.
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Keith Kettrey
They really need a second soda machine. Every time Ive been in here Ive had to wait in a line of three or four people just to get a drink from their overly complicated drink dispenser
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Jose Torres
The manager by the name Chris is a terrible boss he dont let the employee do their job always finding something to bug them food is alright but dont eat when he is in there
DI
Dianna Baker
Food is good, but its always dirty. Garbage can is over flowing, tables and floors dirty. Ice all over the floor. Doesnt seem to matter what time I come in.
JL
JL Bryant
Could use some knowledgeable employees. Tried to pay it forward and the employee told what was happening. Good deed gone #BAD
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Sir Ciso
No smiles at all, food was cold and not prep well. Sad because being from out of town, this meal was super disappointed.
MA
Matt Sweet
I was so happy to find this gem hidden away in my area. Friendly service, great food, right price
DA
Darrius Allison
Meatloaf, my favorite by the way, had no flavor with tomato soup and not sauce...
G.
G. Simons
Just had their parmesan chicken they should put that in a salad, it was delish!
JO
Johnathan Hawkins
Clean and friendly place. Awesome service!!! Alexandria is the best!!!!!!
JU
Juan Jose Martinez Alonso
Muy buen servicio
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Jeromy Gayford
Great place to go with family with great food and customer service.
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Patty Quintero
Awful customer service....starting with the rude manager smh....
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Jon Bryant
Clean and fast , I just dont care for the food that much
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Renee Manson
Best fall off the bone ribs around, staff seem unhappy.
MI
Mitchell Jones
Very good experience, price is fair, food is delicious.
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Nikki J
Baked chicken,, creamed spinach, sweetpotatoes
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Matthew Fields
Awesome food.. if you font have time to cook
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Crystalinda Gonzales
The food is always fresh, and great tasting.
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A Private User
Excellent salads and the sides are good.
DA
david pool
Fresh food with nice variety of choices.
MI
Miranda Lozano
Some food is better than other choices
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Michael Holston
Excellent food selections and pricing!
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Alexandra Estrada
Delicious food and a nice environment.
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Amy Christensen
The foods okay, but kind of expensive.
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Vickie Nix
the ribs tasted better than expected
ED
Edwin Sorensen
Chicken pot pies good wholesum meal.
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A Private User
Such good food. Great service too.
AB
Abigail Garcia
Normal service. Workers are nice.
TO
Tony Barrick
Great food, easy to get to.
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Naomi Cano
Decent food . Great sides
VA
Vanita Patton
Friendly with good food
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Leslie Bernard
Food was very good
A
A Private User
The Mac n Cheese
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Joe Barajas
Great service
AN
Another One
Another one.
CH
Christopher Daniels
good turkey
SU
Suzanne Maxwell
Tasty food
JO
joyce williams
great food
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Lashundra Ford
Fresh and
PE
Pedro Munoz
great food
DI
Divina Aguilar
Good deal
