Address: | 804 N MacArthur Blvd, Coppell, TX 75019, USA |
Phone: | +1 972-304-0064 |
Site: | bostonmarket.com |
Rating: | 3.2 |
Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM |
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Chris Boyd
Very rude people working here. Rude during the ordering, and they forgot to include the cornbread. After I got home, I politely called and asked if I could pick up the missing cornbread. They were extremely rude, both on the phone and when I came to pick it up. The first replacement bag of corn bread was soaking wet on the bottom when handed to me, like it had been sitting in water. I asked for a fresh bag, pointing out the soaking wet bottom of the paper bag. The rude employee did not even say a word to me, only handed me another bag, this one dry. After arriving home again, I discovered this "new" cornbread was rock hard, definitely not fresh. I have never in my life been treated this rudely by a fast food place, and I have been to a lot of them. I definitely will NOT be returning. Save yourself the trouble (and attitude), go next door to the McDonalds instead.
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Juan C
I always go to this particular branch, although I have closer branch near our office, Ill take the time drive to this branch because the staff is extremely friendly and the food is always so fresh, not to mention its less hectic than other places. I have never dined in but when I go pick up my lunch I see how the dine in customers are treated and its so welcoming, when a customer has paid for their meal they are asked where they would like to sit and their food is taken to that table, Great Job all around !! Also a Great place if youre looking for healthy options
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kaylonie29
Over the last 6 months this location has lost value to me. The manager here (an African American woman with lots of hair never has a net over her hair, shes not friendly towards women as much as men, and she never smiles or greets. She seems to be in a bad mood always. But aside from service, the food on the line hasnt been hot in a long time. My husband and I always assume the next time will be better, but no... Its always mildly warm food. Just not as awesome as it used to be 2 plus years ago... At least keep the food hot. Make my $30 dollar dinner worth it for us.
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Cheri Marie
I have had such bad experiences here that I started driving 15 minutes further to the Addison location during lunch. The employees here are rude and have no manners whatsoever. I went through the drive thru once, not a "hello" not a "thank you" no acknowledgement as a person let alone a customer. I didnt have time to drive to the other location during my lunch break and yet again treated poorly. Arrived at 11:10 am doors were locked a woman opens the door and looked at me like I was such an inconvenience. Again. No hello, no acknowledgement, no nothing.
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swoosh texas
Decent sit down know what to expect restaurant. 4* because the service is better than what you would get a fast food restaurant. You do have a slightly larger bill, but with out the expectation of tipping a server. This location has the competition of McDonalds, a Thai restaurant, Wendys or Mexican food. This is the best value quick choice for this area.
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Jennifer Kirby
Every time I eat here I think, "This must be how Northerners do Thanksgiving." I enjoy the traditional American fare, but i miss certain Southern expectations (Such as cornbread cooked dark and crisp in an iron skillet. Here the cornbread is barely tanned muffins.) Well, I can deal with that to get some delicious and moist turkey!
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Steve Brandt
On one visit, they ran out of pot pies. Ok, how about 1/4 chicken with Mashers. Nope! Out of mashed potatoes! WTF?!? Shouldve called in the survey and spoke my mind. I go there for healthy food, Love Boston Market, but this location is way too inconsistent. Not sure whos doing the planning.
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Roy Biggerstaff
what a joke. This place is such a mess. Disorganized doesnt even have turkey at lunch time. They are mostly all rude and lazy. This is the second and last time I will ever come here. They just arent quick enough for lunch.
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Alexandria Trevino
Love that they have a drive thru, seeing as many Boston Markets in the area do not, works out great when raining. Service is always great and good is always nice and warm!! Thank you
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A Private User
I did not eat here but had a take away and it is a great option to the usual pizza or burgers. We had the meatloaf and turkey and was pretty good, kids loved it.
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Michelle Bethune
Food was incorrect and I called manager and he says that these kids are working very hard to get it right today and they had 2 employees call in..
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Corey Cole
Probably one of the best Bostons Ive been too in a while everything came out fresh and the staff was friendly and helpful
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Pam Johnson
I absolutely love this place. The people are awesome and the dining area is very clean. The food is always great.
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Steven Gaa
The staff was friendly and attentive. The food was so so. The chicken strips were luke warm as were the sides.
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Royal Sanders
A call in family meal took 20 min after the in rial 25 min wait when order was called in.
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TEXMM ALR
WOW AMAZING PLACE CANT BELIEVE IT UNTIL YOU TRY THE FOOD YOURSELF!!! Worth Every Penny!!!
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Ronnie Hang
Poor quality service. Pay extra for better meats and service at Hard 8.
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Grant Watkins
Horrible service, out of white meat chicken lol?
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Ireland Alfred
Excellent food.... Even better service ☺.
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E R
awesome service. food great like always
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Rick Rodriguez
Homestyle food at a fast food pace.
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superman Morales
No complains. Only good comments.
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Gaffney Cook
Good is always got and ready
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Mason Gooch
Quick pleasant service.
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Mark Blakey
Very slow service
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Christina Jones
Awesome service!
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Raja Avanadula
Food is good
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kelechi Eke
Great Food
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David Gutierrez
Great food