Address: | 8350 Farm-to-Market 78, Converse, TX 78109, USA |
Phone: | +1 210-661-6957 |
Site: | starbucks.com |
Rating: | 4 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–11PM 5AM–11PM 5AM–10PM |
DE
Dee Perez
Let me tell you.... i enjoyed this Starbucks along with its workers until.. i walked in to what i can now say is my worst Starbucks experience; the older Asian woman had the worst attitude, at first i chalked it up to "maybe she is overwhelmed today" ,( and i in wardly )commended her in thriving in her 2nd language(English) but when i noticed her attitude was to far and she crossed the line of being a mature adult , thats when things got akward, i ordered a venti Smores frappachino, ended up down sizing because of a confusion in the price, i went to go sit down and normally they call the orders up or walk them to you, well i felt i was waiting much to long for much drink.. and i turn around to see it on the counter, not a word was spoken to me about it.. i walk up and get my drink, as i sit down i notice the older Asian worker walking an order to a gentlemen sitting near me. The worst part was as i got to the end of the frappe i started to taste something that wasnt normal and i felt sick and threw up, all day i was sick after that, i will never fo there again, you should fire that worker.
PO
porsha raye
Theyre too slow to never make a drink right. My drinks are always nasty or the ingredients seperate which leads me to think theyre mishandling ingredients. When I called to complain about my soy milk curdling in the bottom of my cup they said it does that when you dont shake it. I drink soy milk at home and it has never. I always end up at the Walzem or Forum locations just to have a drink remade which really sucks because this location is like, 10 seconds away from me. Theyre horrible.
JA
Jamie Martin
One of the quicker Starbucks in the area that Ive been to. The parking lot is very small so be careful during the morning rush as the drive-thru line goes directly behind several of the parking spots. I have, on several occasions, parked in front of the store when there was almost no cars in the drive-thru line, walked inside to place an order and then come back outside to find that there were now about 4 cars sitting behind my parking spot waiting for the drive-thru.
KE
Kelle M
My order is always correct, but the customer service has been lacking over the last few months. I visited yesterday afternoon, placed my order at the drive thru. When I got to the window I was not greeted she just took my card, no receipt offered and closed the window. When I received my order it was handed to me without a word. I actually said thank you, not the young lady working at the window! Really disappointed in their service.
LO
Lou Wilmot
I waited to get a drink and a pastry for almost 10 mins at this location. The guy manning the drive thru was more interested in playing with stickers than making my drink. When he finally made it he seemed inconvenienced and threw my straw at the counter when he was done. Mind you, they were not busy at all. It was my 2nd time there and the last time. Just go to another Starbucks if you want good service. Because you wont get it here.
CH
Christina Suarez
Drink was great, experience while there is another story. Lead staff/manager basically scolded and discussed scheduling conflicts (overtime to be exact) in front of customers and other Staff members. Conversation was definitely inappropriate to be held on sales floor. I now know company policy, along with any other customer that was in ear shot...entire store.
CA
Calisa Chandler
Eh. I feel like the drinks I get from here are always watered down. Kinda sad. The only thing I like about this place is that its close to where I live so it makes it convenient for me to get drinks here rather at another Starbucks. Even the employees seem to have a bad attitude and like they dislike their job. Always new faces to be seen at this place.
PA
Patty Anna
Sadly, the last time (April) I was here the took too long and werent very friendly very different from the other stores Ive visited. The worse part is that I happen to be with corporate employees and the employees didnt even make an effort to fake customer service. Wouldnt recommend, the Starbucks at Target on FM 78 or Rittiman are better choices.
AN
Annette Alston
Does a warm environment a great place to study a great place to socialize great place with coffee and different beverages that you can purchase and they have great food meat not someone people thats pretty much professional basic that can answer some of your questions that you may have and just full of love and environment. And I love Starbucks
G
G Boudreau
The folks working here are pretty awesome. They have fun doing their job, you can tell. The store is always clean and they hit the rest rooms and keep them tidy! overall a great experience at this location. I fully recommend over some of the other locations.
KA
Kanedathe28th
Always timely with my drinks and a very friendly staff, they always recommend some good and the place is keep super clean. Even the rest rooms stay clean. Overall one of the best Starbucks in converse.
KR
Kris Hawk
My drinks are almost always right the first time! The wait is just a bit longer at this location than the others I frequent. I love some of the new menu changes that they have recently made!
HE
Heather P
SO SLOW!!! Every single time I come here they are so slow. I was in the drive thru line for 30 minutes!!! Cmon Customer Service, staff appropriately during specials and busy times!!!
TA
talk to me
Convenient to my home but usually crowded and has long drive-thru traffic. They should have invested more money on more space, they are after all a multi-billion dollar company.
NI
Nicholas Fitchett
Slowest Starbucks Ive been to. The workers dont seem to have any sense of purpose. Definitely has gone downhill since it originally opened a couple of years ago.
YV
Yvonne Perkins
I love this location. Ive had a few problems with the coffee not tasting right with the night staff but other than that, this is where I get my java fix!
SA
Sara Albers
Used drive thru. Got two fraps, easy to hear the speaker and we were served very quickly. Even with two cars ahead of us! Loving the service here!
K.
K. J.
Waited 15 mins for my drink and it was made poorly. I didnt bother to have it remade because I dont have another 15 mins to wait!
AA
Aaron Kye Mendoza
they messed up my drink every time I have been there. nothing complicated about an iceed coffee but apparently there is.
WI
Will Bermudez
Convenient location and nice people but a tad small inside which makes scheduling a meeting there a little difficult
FR
Frank Díaz
Buen lugar buena gente, muy amables
TE
Teresa Scurlock
This is my regular go to location Use the mobile app to order and swing through the drive thru Easy peasy
BO
Bob Lehardy
This is my local Starbucks. Its a smaller store, but the staff is great, and the wifi is free and fast.
NH
Nhu Nguyen
They made the wrong drink, so I told them. Waited for 30 mins and didnt get another one. Neva back.
AN
angel heels
Good spot for coffee also for the Pokemon go enthusiast theres a battle station there lol
JE
Jen Munoz
Great service! !! Even better tasting coffee, not all locations are the same taste wise.
JE
Jerry Wood
It seems sweet breads are only ordered for the morning run. Out each time visited.
PA
paula thompson
The best atmosphere for homework, an early morning cup, or great conversation.