Burger King
| Address: | 106 S Hwy 67, Cedar Hill, TX 75104, USA |
| Phone: | +1 972-293-2037 |
| Site: | bk.com |
| Rating: | 2.8 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
Location
Photos 77
Reviews 33
TH
Theresa Freeman
Today I went through the drive thru, and the girl who took our order not only was touching her face but went and picked up our food to put in the bag. I order a double cheese burger, after looking at my burger it had only one slice of cheese. The girl at the window wouldnt even talk to me, she called a "manger" over. This "manger" was not in any uniform, had no hat on to cover her hair, and asked the cook what came on the burger, because she didnt know. So apparently if you order a "double cheese" burger it only comes with one slice of cheese and two meats. The "manger" started getting loud with me, after I asked if I could speak, because she wouldnt let me talk. I will never go there again. EVER. No one was wearing gloves, they where touching money and food, not in uniform, and nothing covering their lose hair. I am disgusted.
A
A Private User
incident my daughter and I went we ordered the family meal for $9.99 when we got home we had 2 small fries, 1 small whopper and 5 chicken nuggets when I called they insinuated we ate the other food on the way home. Today is the last straw The sign says the #11 is $5.49 the server wanted to charge me $5.59 when I said what the sign stated she said every register rings $5.59 + tax and insisted on charging me $6.05 the manager intervened and told her to charge $5.49 and she started mouthing the manager "the sign says $5.49 the register is right" I said the dime looked just as good in my pocket as the owner of the Burger King she said " its not your dime" I have been sick since I ate there today... I am posting this at 3:06am
RO
Rogelio Arredondo
I did not like the service I received today. I had a coupon for a bacon double cheeseburger, but what I received did not look like what was on the coupon picture and I questioned the lady at the counter, she did not seem to know what a bacon double cheese burger was so she asked the other lady making the actual burgers. i told her that i wanted a burger with all the veggies she said that i had to pay an extra 5.89 dollars for this. i believe this is false advertising for one and the people working there are very new at the job. i believe management needs to give better training and some kind of guidance when a customer has a problem with their order.
CU
Curtis Lindley
Before I give all of the negatives, I did have one trip where there was a young black guy that went above and beyond to ensure that my order was correct, and he was nice to my daughter and fixed her crown for her. Other than that, the food is usually bland and I cant recall ever getting fresh fries from here. And the time I ordered a hot dog for my daughter, it looked more like a jerky dog. I called in to let them know and never even got a response. That happened to be the last time I will spend money with this establishment.
LA
Lad Barree
Employees coming from car (he locked his keys in the car) and lobby (he was leaning over the counter when I walked in and is the one who prepared my nuggets) and not washing hands. I notified the manager. She said nothing to me when I told. She turned away from me with her hands on her hips. I do not know if she even told the employees to wash their hands. Ahe could have at least told me she would adress it. I seemed to be getting on her nerves rather than the employees I was complaining about.
CU
Customer Service
Just went through the drive thru line. 1st they hand me a bag so full of food it rips apart when it is handed to me. So all the condiments in the bag go all over the drive. And now that I am back to work my order is completely wrong. These are the people demanding $15.00 per hour. Are you kidding me????? The employees have 0 common sense, $15.00 per hour would only make them feel more entitled. And it could not cure anything.
AL
Alecks Hdz
Very nice installations but the service in there was horrible I pull in the parking lot at 9:45 And the lobby was already closed forcing me to take the drive thru they take over 10 min to have my food ready and when finally came in I was very upset so I decided to force them to throw the food away at the end I lose my time but the store loose the money,. This was very bad experience and I hope they do something about this ..
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Selena Trantham
Theres was a long wait for my order and they almost gave my order to someone else like they dont care if you get your food or not. Theyll just take your money!! I had to say something to me to get my dam order. Smh.
AS
Ask Later
Was asked to pull up and wait for order waited 15min then ask employee if I could have my order he said yes maam and went an got me a soda pie and nuggets great employee poor service on behalf of burger King
MI
Mike Johnson
I love the food, but this store is usually dirty, and the service is hit or miss - some are good, many are not. Ive never seen any management who seems to care about any of it.
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Dee Brown
I Order cheese my fish sandwich and they didnt put cheese on my fish sandwich. I tried to contact them for two days straight and no one answered the phone.... Bad Business
OM
Omar Hernandez
I come to eat today ay 9:50 and the lobby was close, i order 2 burgers on the drive thru and i have to wait over 10 minutes. Poor service
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Lydia Lopez
I will never go back.. My burger n onion rings. Were COLD . The bad thing about. It was there wasnt nobody in the drive thru
DA
Daniel Nichols
Food was not so good. I know its burger king, but Ive been to quite a few, and this one was one of the worse. Keep driving.
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Elluminati Easley
Pretty good but if you go through the drive through check your order every time... The one time you dont................
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Laura Meyer
Food is always cold. I havent come in over 2 years due to service but now i know the other reason u always get cold food.
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Vehix Corp Sales
Ticket was $11.76, paid with a $20.00 dollar bill...got home and noticed I never got my receipt...or my change back
JI
Jill W
Exceptional service today! The employee at the window was very nice. A great end to a long day.
TI
Timothy Henderson
Its good most of the time, hot burgers 65% of the time but its right down the street.
JA
Jacob Brown
Order was as ordered. Food was yummy, place has obviously filtered out bad employees.
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subzi Mandi in RichardsonZohra Moomand
I love this restaurant but the service is such you dont get your coupon its rioting
SA
Sanita Garrett
They are always out of something! Although they do maintain the BK standard.
JA
jacquelyn world
This burger King the worst ,burned crisper chicken sandwich,
CA
carlos huerta
Clean place clean restrooms and fast friendly service.
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psycholaugher
I am so lucky they serve pancakes at burger king
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Chuy Saldana
Good services, good food, and the specials good.
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Ed Shaw
mold growing on the inside of the ice dispenser
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francheska porter
Waited over 30 mins stuck in the drive through
JA
jason benton
Terrible service. Always gets order wrong
KI
Kimberly Williams
Friendly young adults but slow service
BE
Ben Parker
Clean and standard food, but VERY slow
AL
Alfred Tech
Get your food, fresh, quick and hot
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JORGE TORRES
Burgers are cold most of the time
