Address: | 2104 Airport Fwy, Bedford, TX 76022, USA |
Phone: | +1 817-283-6528 |
Site: | starbucks.com |
Rating: | 3.8 |
Working: | 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 4:30AM–11PM 5AM–11PM 5AM–11PM |
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George Oberdorf
Thanks for sticking with us during the closure and renovation!! I have read previous reviews, and yes, they are correct. Mobile orders sometimes outnumber even our café and drive-through orders. In the mornings, especially, they can be 10 to 14 drinks long. Even with two baristas making drinks, it will slow things down. But, we thank you so much for your patience and patronage of our Bedford location. We work as hard as we can to bring you the best customer experience that we can offer and we are very grateful to be your home away from home ☺️
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Brittany Morren
Last week I waited 15 minutes for my mobile order, even after ordering 10 minutes before arriving. Yesterday morning I waited another 15 minutes for my order, while watching people who ordered after I arrived get their orders before me. They did not begin making my drink until I asked. A customer service complaint did no good because, today I waited another 20 minutes! This time when I asked for my drink this is what I received. After already waiting 20 minutes I did not have time to wait for them to fix it.
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Christy Morgan
Definitely the slowest service Ive ever seen in a Starbucks. The women in front of me walked out after the cashier didnt acknowledge her and was having a conversation with 3 other employees. It doesnt take 3 people to figure out one drink. I saw them use two cups AND a sleeve for one drink. Talk about wasteful! I brought in my own cup but the cashier used a sleeve to write my order on. The whole point in bringing my own cup is so you dont waste things. People just dont get it.
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Johnny Price
Most of the employees are very polite except one. Her name is Ariela (I think that is how you spell it) she was not only rude to the customers shes even terrible to her coworkers. She was yelling at them telling them they were stupid, when my drink was wrong. When she stood there when I gave my order and then she MADE IT. She should not work with people or in the public. Starbucks should look into this problem before they start losing customer and or employees!
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Cherice Jones
Slowest Starbucks ever! Baristas are rude and the customer service sucks! And i hate the parking lot. If you go in the store you will probably get stuck trying to leave due to the location of the drive thru. Will not be visiting this location again. Try the one further up on FM 157 and HWY 183 for better service and better coffee.
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jorge chafinno
This location has horrible customer service. Employees will talk back to you when they screw up. Also nobody knows how to make a simple latte. I will never go there again. Worst coffee shop experience in town. Find another coffee shop if you want to go somewhere that people will respect you.
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Melissa Webber
Spent 15 minutes waiting in line in the Drive Thru only to be turned away because I didnt have change for 100.00. No signs on window or drive thru menu stating they dont take 100.00 bills. Waste of my time. Never had issues at Starbucks in Alliance taking my money.
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Carl Leber
Worst Starbucks I have ever ever been in. 30 minutes for an Americano. They couldnt find their asses with both hands in a well lit room - seriously - total disorganization, no leadership, horrible horrible horrible - an embarrassment to the brand
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Elizabeth Dunbar
Not for sure what the deal was. But I ordered a Mocha Frappuccino with 2 extra pumps of Mocha. OMG it was the most disgusting drink I have had. $6 down the drain. Got back to my side of town. Went to the Clifford location and it was amazing.
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Annamaria Moon
I dont understand, when I worked at Starbucks you made the drinks fast in the morning. Now days it looks like they are taking their sweet time. 20 mins to order and get my drink with the inside not even remotely packed. Severely unaporeciative.
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Anna Payne
I hit the drive thru this morning, and the gentleman working the drive thru exuded positive energy..made me feel great about visiting. I highly suggest the blueberry oatmeal for breakfast..its great! Thanks for the great start to the day! ☺
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Jonathan Rhoades
I come herr often as it is convenient. The employees are generally good but have forgotten my drink order a couple times which is the reason for 4 stars. U have learned to do mobile order 10 min ahead of time and they always have it ready
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Michael Magnus
Bigger on the inside than it looks from the outside. Primarily small tables, but there is a bar with bar stools that has plenty of electrical strips. Not a great place to meet several people, but good for one-on-one or working/studying.
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Lacey Jordan
Our preferred Starbucks on our way to our parents house, out of the 5+ locations we pass. Drinks are strong, and the staff is always perky, especially on Sunday when other coffee shop employees act like they havent had enough coffee yet.
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rebecca rodriguez
I litterally just waited 45 min for a Grande peppermint mocha that was half full! Worst money I have ever spent! The drink making system was so sloppy, I understand youre a little busy but that doesnt mean you need to be unorganized.
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EM BO
Asked for half and half- counter person said yes we have it. 15 minutes later still standing there waiting for cream. Its not like I asked for pizza-its a coffee shop for goodness sake, cream should be fairly handy. Slowest ever.
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Paulie Trevino
Worst Starbucks experience. The lady at the cashier did not say a word until the total. I ordered a pumpkin spice latte for my mom and it taste like a regular coffee. I got a frappe and all I got was big chunks of ice.
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Jamie MT
Great Starbucks location. I spent several hours here recently because the internet at my nearby hotel was out, and I was extremely pleased with the friendly staff, the quality service and the great drinks. Would return!
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Serg R
love New layout after renovation but service still slow, I do not blame the staff but I think they have too many online orders. Even when there are only a couple guests inside the store and drive thru does not look bu
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omo 1
I will never be back to Starbucks, Rude employees standing on the other side of the counter would not acknowledge my co-workers and I for almost 5 minutes. Kept interrupting our order and were acting like racists.
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christine laviera
My addiction. Theyve got to change the drive thru line though. Some times waiting out on Airport freeway to get in to the lot is dangerous. Thought with the remodel theyd fix that too but they didnt.
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Robert Sayles
Very Professional environment. I really enjoyed coming here for my coffee, I can drink in peace and read the newspaper. The staff seems to be outgoing and very nice. One of the best SBs in the area.
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Phillip Grubb
I have been to this Starbucks several times now and every drink they have made was wrong or taste like they used stale coffee. I ordered two drinks off the mobile app and they made those drinks wrong.
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Adrienne Strong
The drive through line is a monster in the morning. It even backs up the access road on 183. I get the Vanilla Bean frapp with java chips- tastes like a melted Oreo. Inside is a nice sitting area.
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Miste Anders
This is one of my favorite Starbucks locations. I live the drive thru, pastries am the interior is quaint. It can ire seem crowed and maybe room for about 20 people inside the Starbucks itself.