Address: | 3121 Ira E Woods Ave, Grapevine, TX 76051, USA |
Phone: | +1 817-416-6768 |
Site: | starbucks.com |
Rating: | 4 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM |
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Natalie Guzman
I pulled up to nobody in line and ordered 1 coffee. I waited 5 minutes and watched as barista made eye contact, ignored giving me the coffee himself, did not tell the girl working window that order was ready. She came to area after walking away and was oblivious that order was ready and it wasnt until I honked at her that she realized she was not done with my transaction. When I asked her what was going on she made excuse about not knowing order was ready and offered courtesy card.
RO
Roy Cassas
I am quite fed up with this Starbucks. Slow and inattentive service. This is the third or fourth time something has been wrong with my order. Of course Im halfway down the road or at the office before it becomes apparent. One time I had an actual piece of a sticky note in my cup! The last two incidents involve a simple Pike order - they forgot cream and/or sweetener. The only redeeming quality, at this point, is thats its close to my place of residence.
AN
Andrew Trimble
I walk into this Starbucks 3-5 times a week and I have never had an unpleasant experience! In fact, Im always greeted cheerily by the young, friendly and energetic staff who make my visit a wonderful experience. My orders are recieved quickly, and always live up to the quality of taste that has made Starbucks famous. This Starbucks is a great place to stop by in the morning, meet with friends, or even just read a book.
BA
Bavly K
Not sure what happened I usually have excellent service when I visit any Starbucks location. I visited this store and was yelled at by one of the baristas to be quiet. He did this in front of other customers, Ive never felt more disrespected, and embarrassed. If I was being loud I didnt notice, and the way he handled the situation was totally unprofessional.
GA
Gabriela U
I ordered a Cascara Latte and the barista gave me a completely different drink, no coffee flavor, no cascara syrup and no sugar on the top... I have been ordering same drink since it went out and this coffee eas by far a good one. I even told him to add the sugar on the top and he was like.. what sugar :/??
HE
Heather Bouldin
Stopped here on our way to look at the lights on Main St and had to wait a bit longer than anticipated. However, the incredibly generous barista gave us our order for free due to the wait and even made a fresh frappuccino while giving us the original one they made as well. Very generous and nice people!
LU
Luke Hoffman
Great service and atmosphere. The only downfall is that it always smells like cigarettes. Im guessing one of the employees is a heavy smoker. The odor can become unbearable at times, which is unfortunate for those who dont smoke.
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Tirzah Tyler
The food and beverages are awesome, but customer service at the drive-thru is unprofessional and immature. The menu was hard to read from my car, and I got laughed at when I asked a question about what I could order.
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Evan Arcoria
Updated interior makes this location feel comfortable and cozy. Relaxing atmosphere considering that it is located so close to a busy highway. Cleanliness was OK, but could be improved on.
C
C Carpenter
The baristas Always have Cold Brew on hand. Very consistent when making drinks Nice and clean Very easy off 26 and back on the hwy
DR
Drew Bdriving
One of my favorite locations due to nice cozy interior when I need a place to work on my laptop and it has a drive thru
A
A Martin
Literally one of the worst Starbucks I have ever been too - slow, rude staff and they are always out of something.
AL
Allan Seddon
I arrive at the busiest time in the morning, they still manage to get my coffee made in time and correctly.
TY
Tyler Moffett
Hands down the fastest and best service I have ever gotten at a Starbucks. Props to Grace and Kevin.
MI
Miguel Lumberto
Drive through is very fast, store is very clean, staff is quite friendly and knowledgeable.
BR
Brandon Huxford
Great place to meet up. Fairly busy in the afternoons but its primarily the drive through.
BA
Bart Rogers
They got my order wrong but gave me free coffee, so cant beat that. Very nice.
JA
Jamie Gray
nice large tables for small groups to come in and work on laptops
NE
Neil Fett
Small and intimate. Great for working outside the office
RI
Richard Flusche
Most of the time they are fast, and accurate.
AL
Alexander Hilario
My local starbucks. Great drive thru service
KI
Kimberly Cabrera
I love it here! Nice place to hang out!
WE
Weston Wright
About the same as any other Starbucks.
JA
JACKSON WAGGONER [student]
cancer just straight cancer in a cup
MA
Marianna Maguire
Nice place. Very busy though.
CA
Carlo Garcia
Nice, small, and quaint place.
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Nine Photography
They are the nicest crew here!
JA
Jamie Gray
Who doesnt love Starbucks tho
ES
Esthela Gonzalez-Guerrero
The AC is unbearably cold.
TH
Thomas Felix
Delicious and fast service
BE
Ben Thomas
I got coffee, it was good
BC
BC Newkirk
Excellent service