Italy Pasta Pizza & Subs
| Address: | 2221 Browning Dr, Arlington, TX 76010, USA |
| Phone: | +1 817-276-3200 |
| Site: | italyfic.com |
| Rating: | 4.5 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11:30AM–10PM 11:30AM–10PM |
Location
Photos 100
Reviews 11
A
A Private User
Pro: -Manager refunded my money. -Was friendly until I returned food. Con: -Worst pasta Ive ever eaten in my life. Simply disgusting. I dont know how to describe it. Mushrooms tasted moldy, marinara sauce tasted like kids sauce, and noodles were awful. The meatballs were the only thing edible, but they were overcooked and tasted bad. Bad ingredients = bad taste. -Salad came with literally lettuce, 1 slice tomato, and 1 slice cucumber. They put the dressing on for you so you have no choice in how much you want on it. -Garlic bread was rough and chewy like an over-sized crouton. -Manager was extremely rude when I tried to return food. This is the first time Ive ever asked for a refund on food because Im shy and dont like confrontations. I didnt even want a full refund. I asked if I could get 50% off on another order or a 50% refund since I only ate a few bites which I felt was more than fair. The manager seemed disgusted with me. I felt bad; I told him I dont want a full refund and even turned away to not accept. The cashier was nice however. He told me to just take the money, so I did. The only positive thing out of this experience was that the manager was honest and gave me a full refund. Advice to the manager: I understand maybe there are some evil people in this world that eat the entire plate and then ask for a refund, but when you notice that a customer returns nearly the entire food, they are most likely not trying to rob you of your money. Especially when they dont even ask for a full refund. Please be more polite to your customers. The restaurant was empty when I came in. Maybe you are scaring all your customers away or maybe the food is (probably both).
TI
Tina Chambless
I had baked ziti and my friend had fettuccine alfredo. First, service was pretty decent but the food was seriously lacking. I dont really care about decor as long as things are clean, but I had to wipe food crumbs out of my booth seat before I seated myself. As you can tell from the other reviews, the decor is run down. But most importantly, my food was awful. When I order baked ziti I expect it to be made with ziti pasta, but they used penne instead which to me is not as tender as ziti. It took over 30 minutes for our food to arrive, but yet it seemed under cooked for how Im used to my pasta (I tried my friends also hers was also not "done"). Sauce on these pasta dishes was almost non-existent especially on the fettuccine. And lastly the bread served with the meals was basically a store bought french loaf cut down and was very dry and tough. I am used to places that make fresh baked breads and offer some kind of oil dipping sauce. Price-wise, it was cheap our entire meal with one soda was right under $15 which is what I would spend on myself alone at say Olive Garden. But if you normally love Olive Garden or other chain Italian, take my advice from someone who LOVES and KNOWS my pastas, run the other way from this place and go to a clean, predictable, and still reasonably priced Olive Garden or Carinos. Also, you dont have to worry so much about getting mugged or shot at in an Olive Garden parking lot... this area was very shady and I hid my valuables in the car before dining here.
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Jacob Royer
This place is a solid 4 stars. Everything about it is at this level. The food is pretty good but could use a slight bump, possibly just my preferences in crust thickness since the toppings are spot on. The pasta was fine as well as the other dishes weve had. Service has never been bad and at times really good. The parking is a bit cracked but not too bad. The place in general needs an update but it works for what it is, a neighborhood Italian place. Unfortunately it gets passed by a lot, being off of a side instead of a main street. Yes the restrooms are up in front but they keep them clean. That also means theyre nowhere near the kitchen. In short give it a chance. You might find a new favorite here.
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Charity Winsor
My co-worker and I both ordered the chicken fettuccine alfredo and IT WAS DISGUSTING! It had no flavor or seasoning what so ever. I called to complain and "the cook" ( he wouldnt allow me to speak with the mgr) said he has been cooking it the same way and never recd a complaint and I was only complaining about the price. That was not the case. He continued to argue with me and refused to replace the meal. Thats what I wanted not a refund. So much for customer service. I WILL NEVER EAT HERE AGAIN NOR WILL I RECOMMEND IT TO ANYONE. I WILL CONTINUE TO TELL PEOPLE HOW BAD IT IS. IN FACT I THINK I WILL POST IT ON FB AND TAG THIS PLACE.
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Esteban Blanco
This restaurant is one of my absolute favorites. I have been going to Italy Pasta Pizza & Subs since 2001. We started going there because we lived close. We moved far from it and we still drive all the way to the restaurant because it is that amazing. The inside is clean and very nice. The food is simply superb. I recommend the Chicken Piccata and Chicken Alfredo. Their pizzas are also delicious and their garlic bread is awesome. The service is always great and the food has not once disappointed. I highly recommend that you go and try this restaurant.
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A Private User
The food is excellent and the prices are reasonable. For an appetizer, you can not go wrong with either their Brochette or their Cheese Bread. For your salad, I recommend their home made Blue Cheese Dressing. Their home made Alfredo Sauce and home made Tomato Sauce are nearly good enough to make you cry. Their Cannoli is one of the few things they do not make from scratch. It is still very good - especially during the holiday season.
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Kim Purcell
I dont know what the restrooms being part of the dining area means, the place is small, yes, used to be a Whataburger. Food is pretty good. Great pizza, ziti, fettuccine, I just dont recommend the shrimp scampi plate, the only bad thing Ive ever had. Not fine dining but good food and quiet atmosphere.
ER
Eric Mendez
Absolutely delicious! My girlfriend got the lasagna and she said it was absolutely amazing. I got the stromboli and it was great! The bread was soft and the sauce was to die for. The place looks ghetto from the outside, but it is very nice and clean inside. Will definitely come again.
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abe e
Great old school neighborhood pizza shop! Ive been enjoying their pizza for many years and will continue to for a long time. Its definitely my favorite! The best pizza is chicken, bell peppers, onion and pineapple, cooked well done. Try this place out, you wont be disappointed!
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A Private User
WOW they have the best Chicken Alfredo that I have ever had. They deliver and the food portions are really good sized. I have never eaten in the restaurant so I do not know what that is like but the food is awesome and they deliver in a great amount of time.
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Amanda Robin Johnston
I dont think they know what real Italian food is. Food is over seasoned and over priced. I definitely do NOT recommend the calamari. Fast service, friendly environment. Too scared to try dessert. I didnt want my favorite to become a bad memory.
