Address: | 231 Northgate Dr #280, McMinnville, TN 37110, USA |
Phone: | +1 931-506-8944 |
Site: | lacazonamexicangrill.com |
Rating: | 4 |
Working: | 11AM–8:45PM 11AM–8:45PM 11AM–8:45PM 11AM–8:45PM 11AM–8:45PM 11AM–8:45PM 11AM–8:45PM |
TR
Trey Cantrell
Only 1 stars,heres why. The food was excellent,but the service was the worst Ive had in years. Asked for a few minutes to review the menu,our server said ok. Then it was like 15 minutes before he came back,maybe longer. Neither me nor my mother received a drink refill. Long after we finished eating,he came by and asked if I wanted a refill. I declined and asked for our check. So all together we waited at least 20 minutes for our check,on top of waiting at least 15 minutes uses for our order to be taken. This isnt rocket science,people lay their menus down,you ask if theyre ready to order,they get low on drink,you refill. They finish eating,you ask if theyre ready for the check. Simple. Then while we paid,the host talked the entire time to a lady that seemed to work there,while ignoring us as we paid. No thank you come back,or how was everything or any of that. And I ordered fajitas,the potholder thing on the handle of the skillet was crusted over with something. Filthy. The sign on their door says review on google,well here it is. Our server did fix us a to go order my mother wanted,so I tipped him 6$. He doesnt realize he could have made 10-15$ in tip from me if he had been worth tipping. I wasnt going to tip at all until he was prompt and courteous about the to go order. I tip well for good service,because its not always an easy job. But this guy had no excuses,there were only 3 occupied tables in the place.
MA
Max Campbell
The service was terrible. Had three different servers. One forgot the tortillas that came with the melted cheese queso chorizo funding. It got so cold, the cheese HARDENED before they bothered to come check on our food! One forgot that I asked for no cheese on mine. Tamales were COLD and HARD. Worst ever. The beans were dry and crusty. They sat carrying on by the bar and playing around rather than working. They never ONCE checked on how our food was after seeing how badly theyd messed up! It took them 20 MINUTES to check the First time!!! To make matters worse, we had to ask for our own check and get OUR OWN box for the food that was edible to at least feed the strays. Then, the hostess asked how our meal was. When Im responded, "The service was awful," she ignored us! To make matters worse, I then said that it is usually customary to st least apologize for terrible service. She just stared at me like she could not care less. As we left, we could hear her complaining to the servers... No. We didnt leave them a tip- they gave horrible service and couldnt even care if the order was right. Never again. Maybe McMinnville is just used to crappy service. This place sucks.
ES
Ess
EXCELLENT!!! food, service and prices. The very best Taco al ambre Ive EVER eaten!! Where are you Bobby Flay? I believe this chef would beat you in a throwdown. Im VERY impressed, whod have known this little Mexican restaurant in McMinnville would serve such fresh and flavorful food?? We will definitely be back for more...worth the drive from Nashville!! Felicitaciones La Cazona Mexican Restaurant, you deserve great success.
KE
Kenston Rockwell
These guys have continued to improve their food and drinks, ambiance, and service. I love their fresh table-side guacamole. One time, they let me race one of their waiters in a one on one to make the guacamole faster. Lots of playful banter and laughs - of course, I lost. The mangonada is superb, especially with a little extra spice. Perfect place for groups!
TA
Tammy Bowdoin
First time here. I took my husband for his birthday and it was great good.well worth the money. Only complaint is wine is served cold - which they exchanged with other at no cost.ty. And they sit everyone on top of you even when there is a lot of openings. And service was little slow at first but was good. We will definitely be back
OL
Olivia Flanders
Its a nice place to have a date or bring family. Love that they have corn cake and good salsa. Also love their pollo melanesa and I think they might be the only place in mcminnville that you can find the Molcahete (spelling?). There service is a hit and miss though. I usually go when its busy so its hard to get a refill sometimes.
A
A Private User
It is still there, but I NEVER go there, because it is the WORST service of anywhere I have ever been period... I liked the food, and I didnt go for years, went back recently and guess what? HORRIBLE UNPROFESSIONAL SERVICE..... I will not go back again
AL
alma shoemaker
Like their food but sometimes service can be slow. I ordered a full plate but because it was lunch time only received the main item. This was not explained when I ordered. Also had to ask 3 times for eating utensils. They were not that busy.
MA
Marionette Vander Zeyden
Great food, prompt and polite service. No mistakes. Helped putting food in To-go box. The atmosphere was great. This is something place correct well behaved children and adults. Calm quite and relaxing.
MA
Marc Wood
Ordered take out. Was told it would be ready in 15minutes. Arrived twenty minutes later and my order had been lost. Had to wait anyway and was treated extremely poorly by the kid at the counter.
MA
Marc Wood
Ordered take out. Was told it would be ready in 15minutes. Arrived twenty minutes later and my order had been lost. Had to wait anyway and was treated extremely poorly by the kid at the counter.
CA
Carolyn Weiss
The food was excellent, perfect and big serving. The service was exceptionally good. The restaurant is clean. A little noisy but is a family restaurant. Best Mexican food in town
RU
russell morton
Horrible customer service when we attempted to place a to go order tonight!!! We will not be ordering or dining here again. Jalisco always accommodates us on any occasion!
CA
Carolyn Brennan
Excellent! The mexican shrimp cocktail and tamales are great. Better than any in Nashville! The servers are always friendly and just the perfect amount of attention.
JA
Jared Coulter
This place has gone downhill!!!! The best Mexican in McMinnville is chabelitas!!!!!! Most authentic and you get your moneys worth of food!!!! Chili Verde is very good
A
A Private User
Very good food and nice decor. Servers are usually very good. They can be a bit inconsistent in their food and their service. But the good outweighs the bad.
SA
Sabrina Smith
Absolutely love coming here with my fiancé.....truly blessed to be treated like a queen..... by my king Billy Swann!! Best Mexican restaurant in this town
TO
Tommy Turner
Food may fine but the service is terrible. Good luck on getting drink or nacho refills. Once they take your order it seems that is all that matters.
LI
Lisa Alexander
Best food in town, Mexican or otherwise. Great margaritas! Juan makes them extra delicious - be careful, though, hell up sell you on the grande!
DA
DAN JONES
The food was excellent and the service was extraordinary and the prices are compatible with other places overall experience was great
KA
Katie Foster
Awesome!!! My family and I love La Cazona Mexican restaurant. There food is amazing & my children love it there also.
DA
David Miller
The most authentic Mexican restaurant Ive been to. The Tacos taste like the ones from Mexico. The service was great.
DA
David Hutchings
Food is excellent, service is prompt and polite, and unlike Chabalitas you can actually have a quiet conversation.
AN
Annette Maria
The food is always great!!! The service is awesome and the salsa verde is the best Ive ever had... Im addicted!!!
GI
gina curtis
Our waiter treated us like VIP. The food was great. My daughter wanted to drink the salsa. It was that good.