Dinner Delivered: Chattanooga
| Address: | 4071 S Access Rd, Chattanooga, TN 37406, USA |
| Phone: | +1 423-634-8899 |
| Site: | dinnerdeliveredonline.org |
| Rating: | 2.9 |
| Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 11AM–10PM 12–10PM |
Location
Photos 7
Reviews 18
MO
Morgan McCormick
I had wonderful service from Dinner Delivered for quite a while, but my past few orders have been horrible. The food is generally cold, late, and incorrect. Customer service is terrible. They think offering to refund a couple of dollars is the answer. Having delivery drivers actually check orders would go a long way toward customer satisfaction. Most of us are willing to pay the ridiculous markups because we are too busy or exhausted to go pick up our own food. However, getting my entire order delivered should not be an outrageous expectation. The choice between waiting another hour for the rest of my order, or a $3 refund, is not an appropriate choice. I will no longer waste my money in the future.
LA
Laura Hartley
I have ordered from them before and had orders wrong, or ordered cupcakes for a party and received them in a pile. This takes the "taco". I ordered from Cheeburger Cheeburger, and received my onion rings greasy beyond greasy and the food was cold. I called Cheeburger to see what happened and their supervisor (Sarah) explained to me that the dinner delivery guy arrived at the time my food was done, but then waited 15 more minutes for another order to cook while mine was left cold! I realize that Cheeburgers onion rings were part cause, but the condensation from the container made them inedible.
SA
Sarah Eastburn
Use only if about to die of starvation. They charge more than the restaurant, charge a delivery fee And want a tip! Also, Im sure why online they ask you for a delivery address when they follow the billing address info. Buyers beware if you live out of town but are visiting Chattanooga. Also, the driver might have been the slowest person I ever met. He called for directions, then asked dispatch to call, couldnt work our buzzer, And was 20 minutes late. Since we received attitude from driver and dispatch, we will not be using this service again.
JA
Jasmyne Lowe
Absolutely terrible!! Everytime I order anything and I do order alot, something is always wrong. I know the next question is why do you keep ordering.. well the answer is im too lazy to drive sometimes. But no seriously this is the last time I order with them as they bring cold food to you and overcharge for the delivery of said cold items! It really goes to show you that even with a great idea like dinner delivered.. the people you have operating is key to the success. UNBELIEVABLE!
LI
Lindsay Barrett
While being able to get delivery from just about any restaurant is nice, Dinner Delivered service is juts ok... Maybe even just meh. Delivery regularly takes an hour or longer and about every 4th order is delivered with items missing or cold food. If youre paying between $8-15 for delivery and tip, orders should be consistently right and delivered in a timely manner (or in a heater bag, which my last order was not). Would only recommend if youre desperate or without a vehicle.
AS
Ashlyn Forester
Absolutely horrible. Their online order taking system is confusing & doesnt clarify what youre actually getting. When you call to clarify and understand what happened, they just argue with you and in no way try to make their customers feel valued. Even after asking to speak with a manager, the manager was too busy to be bothered with a concerned customer and just pawned it off on the customer service rep. They dont even deserve one star - if I could give 0 I would.
BR
Brittany Jackson
Charged $51.53 for food and they left receipt on the bag from the restaurant and the food was only $22.12....I understand charging a delivery fee but $29.41 delivery fee is ridiculous. ..was told when I called they charge dinner prices even though its lunch because they cant change their menus at dinner times....bullshit! ! Never again will I order from them!!if you are gonna charge me for dinner atleast give me a dinner plate.
MI
Mike Johnson
I have been a long time dinner delivered customer, over four years. The last four or five times the service was notably worse and worse. Now after waiting more than three hours for food and being lied to multiple times ive had enough. Dont waste your money, its not worth the hassle. Cold food, forgotten food, food that never comes, and severely overpriced items plague this company and its only getting worse.
KA
Kathy Pegel
ordered several times and so far Ive had one order missing items, one order we got charged an extra $50 on the tip on top of the $20 we put down, the next we had the wrong items, and another missing item order. The missing items got delivered but 2 hrs after the fact. The drivers are nice enough but all the food has been tossed around or upside down, also the sodas are always warm.
HA
Hannah Pulver
Even with an $8.99 delivery fee, they still jack up the prices of the food. Nachos from a local joint in my town are $8.99. Dinner delivered marks them up to $11.39. Same with the cheese dip. It is over $1 more than the actually restaurant charges! All American Grilled delivers for free...why would I pay this place to deliver the food? It is absolutely ridiculous.
AR
Artisan Tony
Amazing, I went a year or so and thought I would give them another chance. They were late, food was cold, then they took my address off the list of deliveries when I know they deliver here. The owner of this place is such a baby. One complaint for cold food and he will ban you. Its so funny. I wouldnt waste one more dime on this company. So pathetic.
MA
Mark Garner
If theyre going to over charge the food and add delivery fees and expect you to tip, the least they could do is get the food to you fresh or give you a heads up if they or the restaurant is running behind but the last few times Ive ordered anything from them, its not the case. But they do bs you and give you an attitude if you call them, free of charge.
AS
Ashlee Pryor
Driver reeked of cigarettes, delivered hot sodas, and is very obviously tweaking on some sort of substance. I dont like the fact that a sub-par person has now scoped out my home, and the high probability that the driver smoked with my food in the car...so nasty and unsanitary this will probably be my final order from you guys
AS
Ashley Chancey
Why does the restaurants pricing change on your website?? Not only are you charging more than the restaurants charge, you also add in a delivery fee on top of that. Who wants to pay $15 for a hamburger?? You need to lower your prices and you would get a lot more business!!
CA
Cait Lindsey
4 out of the last 5 times that I have ordered from here, it has taken at least an hour and a half for them to get here and the food is always cold. I dont think the orders have ever been right. There are usually items missing from the order.
CH
Chris Miller
Screwed up my order and told me I go to back of line they are busy would be at least 3 more hours after 55 minute wait. Woman on phone was rude and had attitude she was doing is a favor for even talking to us. Will NEVER USE THEM AGAIN
LI
Lisa Page
Past few times I have ordered my delivery has been late (this time by 20 mins plus) and when calling, no one is available to answer the phone. For a $5 plus delivery fee I would hope my food would at least be warm when it arrived!!!
JO
Jordan Thompson
It took a little longer than an hour for my delivery from a restaurant 2 miles from my house, I should have gone to pick it up myself because the fries were soggy and I was missing some sauces, the driver was pleasant though
