Address: | 3507 Ringgold Rd, Chattanooga, TN 37412, USA |
Phone: | +1 423-698-2040 |
Site: | allamericangrilleddelivery.com |
Rating: | 3.7 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 2–9PM |
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A Private User
Like my friend, William (below), love All American Grill. Aside from the food being great the prices for the quality and amount of food is amazing. Our order usually consist of Chopped Steak and Filet Mignon with each meal getting two side orders, a roll, and a side of grilled shrimp. My total with tax and a 4.00 tip comes to 39.00 which is LESS than what you pay anywhere else AND it is delivered to your door. Maybe AAG had a bad year in 2010, but they are certainly one of my favorite places around here now. As for comments about rudeness... I am often the one placing the orders in my household and I never spoke to anyone rude there. I have heard them tired and brisk, but that is to be expected from people working in food service especially when it is busy and they have timeframes to get their orders out. My advice is know what you want when you call and have your card ready. Also try saying please and thank you, lessens the likelyhood anyone spitting in your food. On that note, 45 minutes seems to be standard turn around which personally I find reasonable. They arent Burger King or Pizza Hut and I rather the extra 15 minutes if it means they get my order to me the way I like it.
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Rick Songer
I ordered for delivery and paid 3 dollars tip on a 12 dollar order in advance. An hour later i call back to see where my food is and they claim they knocked on my door and called. I had been on my porch almost the whole time and next to my door when inside. Not a single knock or car out front. i live in apartments and they straight lied to me and said they knocked on the right door. Amber the manager has no respect for her customers, she had hung up on me after complaining about them lying about knocking on my door. Im out on the food and have to wait for a refund in a couple weeks. never have i experienced this level of lowness. I was blamed because they had a dinner rush. If it werent for customers like me that USE to buy food from them, they wouldnt have a rush. Unbelievably disgusting customer service. LET ME REPEAT, MANAGER HUNG UP ON ME. Amber is her name and should be fired immediately. There is no way to contact corporate either. Stay far from this place...
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John Jones
My xp was no surprise after reading other reviews. Food was actually better than other reviewers stated. My gripe was that I was greeted on the phone by a rude woman that stated to start "you know there is a $20 minimum; hold on, " was put on hold 3 times with the statement, "you need to hold.".....no please or thank you. Was left feeling like I should apologize for placing an order. Was pleasantly surprised by the really nice guy that delivered the food to my door. delvry ck 90 order taken 9:15 pm this date. would order food again but perhaps they should give us an option to order online so we are not insulted by the Hanna, the order taker as stated on my receipt.
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Leah McDonald
The complaints about the girl on the phone is just that she was very obviously the only person answering the lines, kind of felt bad for her. We ordered a kids meal with mini corn dogs that had obviously been pulled out of the fryer too soon. Also got 2 super stuffed baked potatoes one with chicken one with ham. They were okay. Would have been nice if maybe they were bakers potatoes and not your standard russet and if they had actually stuffed them before delivery, just kind of took away from it. Didnt taste bad but definitely not the best ever. Side salad seemed fresh and the cheesecake was good. Order was here within 45 minutes. Maybe worth a 2nd try but probably not.
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Joseph Tarzia
Mediocre food, High Prices But the worst is by far the customer service! After being told 45 Minutes for my order it took an hour and a half. When i called to ask about the order i was told i need to calm down its only been an hour. The rolls were smooshed, The chicken wings were the smallest ive ever seen in my life. And to top it off the order was incorrect. And when you call to let the manager know she pretty much just blows you off and tells you she will talk to the employees about it. NEVER AGAIN!
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Terri French
Last time I ordered it took 2 hours to be delivered. B4 that we saw the delivery driver drive up park get out with a girl and they smoked a cigarette and the drove off. 30 minutes later he arrived and we called him out on it....now Im booted from all- American grill, they said they will no longer deliver to my house!!!! Screw them they suck and the food is usually cold and dont ever ask for extra mayo or steak sauce cause you wont get it!!!! All American uuhhh
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Amanda Short
This place is a joke to my husband and is not good to me either. All the meat is way overcooked. The burgers are nasty from what my husband says (I dont eat burgers), I have had steak and several other things from here. To me if you order a medium steak that means some pink in the meat, not burnt, dry, grainy meat which is what I recieved. The quality of food you get for the price is very bad. Needless to say we dont eat here anymore.
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Brad Wolter
Just had the grilled pork chop dinner. They only had one left so they subbed the beef tips for the other. For a delivery place I was impressed. Both meats had really good flavor. The mashed potatoes had chunks, which is a good thing, so I assume they were real. I also had the hot wings, these were the reason for only 4 stars. For a place that grills everything, I was expecting these also to be grilled. They were not. Disappointment.
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A Private User
I dont know what happened with the other reviewers but I order from here every other week or so and have never had a problem. I personally have never spoken to anyone rude, my order has always been correct and never been cold, and the prices are comparable to what you would find at any sit down restaurant (if not less expensive), and the minimum delivery charge is 7.50 not 20 dollars, and you can find that on the menu.
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A Private User
Have had the food from here since it was Steak Out and unfortunately I would have to say SteakOut was much better. There are not much options to begin with and the meat is always dry and overcooked. also everytime I have got an order here something was missing that I had in fact paid for. Also the delivery man that comes to the house always smells of body odor. Im sorry to say I will not be a returning customer.
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Cheryl Griep
We order AAG about once a month. The people on the phone are always really nice, asks if condiments are needed etc. and rarely leave anything out. The one time a dessert was left out they said they would bring it or put it on my next order with no charge. Drivers are polite and they always compliment my dog. Its nice to have real food delivered instead of just pizza and wings.
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A Private User
I have eaten from here several times. There is a little bit of a wait sometimes but its good food and something you can order out and have delivered that isnt pizza. I particularly enjoy their grilled shrimp and order it almost every time. I would suggest All-American to anyone who is sick of cooking but doesnt want to eat complete junk.