Hwy 55 Burgers Shakes & Fries
| Address: | 205 Cedar Springs Rd, Spartanburg, SC 29302, USA |
| Phone: | +1 864-573-9999 |
| Site: | hwy55.com |
| Rating: | 3.8 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
Location
Photos 100
Reviews 11
MA
Matthew Roberts
Today was the second time weve been to this restaurant, but weve only eaten here once. First trip had absolute lousy service, but it was a new place and there are always growing pains. Food was good, but nothing I would wait the 40 minutes it took to get our food. Today after the place has been open a while I decided to try it again, still same service. There were more employees than customers, but somehow we managed to not receive food in 30 minutes. We barely managed to get drinks and never saw our waitress again after that. After speaking with the manager and explaining there is NO way these burgers should take this long, especially with that many cooks, we said this was the last time wed be back. We would like to pay for our drinks and leave as we had somewhere to be. The manager gave us our drinks for free, which was a nice guesture, and offered to refill them, he even offered a coupon for free food, but we just needed to get out. In summation, the food isnt bad, but there is NOTHING spectacular about it at all, and it is especially bad after having waited as long as you have to get it. After that long of a wait you expect a GREAT burger and at least hand cut fries, what you get is mediocrity across the board. Run of the mill burger, and frozen fries. Theres a McDonalds in the corner that produces similar quality for a much lower price. Today I ended up in the Little Ceasars next door and was in and out with a pizza in less than 5 minutes.
TA
Taylor Turnage
We went to try out the new Hwy 55 today. Remind you , we never ate there. So we was not sure to seat ourselves, or order then sit. They looked at us like idiots. After sitting it took over 5 minutes to get a waitress. We finally got a waitress an ordered our food. We ordered 2 chilli cheese burgers an chilli cheese fries. After sitting there for almost 30 minutes, another waitress (not even our own waitress ) came to our table and all she said was "Were out of cheese." How in the heck does a burger place run out of freaking cheese? & Why in the heck did it take them 30 minutes to tell us that? There service is AWFUL , They have nothing but a bunch of kids fresh out of middle school working there. We will never go back.
DE
Denise Washburn
I have to say the Andys burger is my favorite. The fries are delicious and the sweet tea is my favorite. I hate to leave a negative comment. I love the food but the restaurant is the nastiest eatery I have ever been in. I have tried and tried to overlook it but after the last two stops, I finally asked myself, how can I continue to eat there. The young girls are nice but they have no real customer service skills. Behind the counter is so dirty with trash lying everywhere. I have even been in before noon and the floor was dirty. It honestly pains me to leave this, because it is truly the best cheeseburger in town. I am surprised the restaurant hasnt been closed. Not so happy customer.
AM
Amber McDowell
I like to leave more positive reviews, but this just didnt warrant one. I can only guess that all of the cooks were training and the servers are new. Our food took 30 minutes, during which time our server didnt come back to refill drinks. We had to flag down a different server to get refills. When our food got to us, some of it was wrong and the bun on the chicken sandwich was literally disintegrated mush. We had to go to the counter to ask for dressing for the salad dressing because it wasnt asked about when the order was placed. There are clearly some training issues at this location that need to be addressed.
RO
Robert Campbell
Was there for 15 minutes before anyone took my order. I watched in disbelief as the cooks prepared food with their bare hands, after adjusting their hats. The final straw was when they placed my fries in the bag also using his bare hands. When u asked for the manager, the waitress and the manager came over and the waitress said "I know what you are about to say". She then took the fries from my to go bag. I informed the manager of what I saw but he stated that it was not supposed to be like that. As I got up to walk out, he offered no solution. This was my first and last to Hwy 55 in Spartanburg S.C.
SA
Sarah Watson
First time I have ever been to a "retro" diner ever. While the staff is super friendly, the decor is cute/retro, and the place is pretty clean I am giving it three stars because I felt it didnt quite meet my expectations. Instead of my food being served on actual plates it was served in baskets with paper. The chicken I ordered cost around $6 & some change but I thought it to be a bit small for that price. Our milkshakes were served in small clear plastic cups instead of glass. Also the shakes are vanilla based with whatever added. I myself prefer a true chocolate shake over a vanilla based.
MA
Mark Cordy
Went on a Sunday early afternoon, more employees (15) than customers (9). Drinks came quickly (mostly chopped ice- no refills offered) Burgers and fries took over 25 minutes while the majority of employees milled around trying to look busy. (how many times can you wipe down the same counter?) Fries were not hot, or even warm, but rather ice cold upon arrival at our table. Burgers were ok, but not remarkable. Even Burger King can get you hot food. Even one cook at a bar can get a burger and fries right. Its really not rocket science.
LI
liz hulett
Came for the chicken wings and they were out:( so got tenders instead but wasnt what I wanted. Was ok. Wait staff needs trays to carry food with so they arent holding your food up against there clothes. Also some pitchers so they can refill your drinks at table and not have ot try and remember whos cup is whos. Waitress was asking us if we needed to go tray 5 mins after we got food. And same with check. Like we were being rusuhed out. I dont know if Ill try it again or not. Plus there was poop on bathroom wall :(
SH
Shannon Biggerstaff
The food was good when we finally got it. It took 30 minutes for our food to come out after we ordered. I never got a refill on my drink. To top it all off, the orders were wrong when the food came. Certain toppings were left off that were asked for and some toppings not asked for were on the burger. If they could fix their service, I would reccomend this restaurant. But until then, they wont get any reccomendations from me.
RO
Roxie Duncan
Burgers, chicken strip and tea was good. THE SLAW WAS SO NASTY. OMG TASTED LIKE A WET DOG SMELLS.. GLAD THE FOOD HURRIED AND COVERED THAT TASTE IN MY MOUTH.. WILL COME BACK AGAIN IF IN THE AREA FOR SURE. . HINT FOR SLAW DUKES MAYO,PINCH OF SALT N PEPPER,FINELY CHOPPED ONIONS (TAD),PINCH OF SUGAR,SMALL AMOUNT OF VINEGAR YUMMY TO OUR TUMMIES AT HOME
LI
Linda Edwards
My family and I got take out from there today. We all got cheeseburger plates. Everything was very good and more than we could eat. The staff was very friendly. I got waited on as soon as I walked in the door. My order was cooked quick and correct. Welcome to the neighborhood. We cant wait to go back.
