Address: | 371 Putnam Pike #200, Smithfield, RI 02917, USA |
Phone: | +1 401-233-4570 |
Site: | 403.unotogo.com |
Rating: | 4.2 |
Working: | 11AM–12:30AM 11AM–12:30AM 11AM–12:30AM 11AM–12:30AM 11AM–12:30AM 11AM–12:30AM 11AM–12:30AM |
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Anjelika By Angelica Martin
Horrible service - walked in the host was missing for 15mnts asked a bust-boy he didnt even let me finish asking for the hostess, I walked in with a party of seven as a Hispanic family. The bust boy seemed aggravated, the hostess then approached "Christie" said to wait a minute she had to clean the table. She then continued to wipe down a booth where we absolutely would not fit, I asked to be seated elsewhere she said no there is no server working that area, I insisted and said we dont fit in that booth! Bothered (reading her body language) she slams all the menus on the table and says shell ask the manager, now 20 mnts later we are seated. After being seated, we wait 16 mnts for a server to approach, she slams forks and knives on the center of the table and begins to take our order, very rushed ! Long story short horrible service, lets see how the good will be . I have pics to follow !
MI
Mikaela gagnier
Placed a order to go, drove from another town to pick it up. When we got home and opened the bag, one of the orders didnt have its side of mashed potatoes, and still had onions and tomatoes on it after we specified it not to be. The other order had its side but none of the toppings that was supposed to come with it, truly unsatisfied, spent that amount of money for 2 orders that were completely wrong and missing sides. I will never order from unos in smithfield ri, ever again. Absolutely terrible service a meal not even complete but i paid for it...unbelievable. when i called and told them all i got was a "oh jeez im so sorry"
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eddie hornedo
I was there last night after a long day at work and met up with friends and family. I wasnt too hungry so I ordered a chicken salad. It turns out that I didnt read the details of the salad dressing which I dont like to have ever. I like my salad with no dressing. While checking out, I was too embarrassed to throw away the salad so I ask for the take out encasement so I can give it to someone else. The manager as well as the server insisted on giving me a new one. I was too tired and just wanted to leave. They took it off the bill without me ever asking. I will come back here more often.
MA
Matthew Picanso
Horrible, service for take out. will not be coming back. I placed my order at 11:50 AM, I was told it would be ready in 20 min. When i got to the restaurant at 12:15, the order was not ready, so I waited. The hostess said that they gave out part of my order to someone else and had to remake it. My order was ready by 12:50. The manager did not say sorry for the wait and I quote "Are you waiting for food, here is your food." When I got back to my office the food was cold, the fries stale. Do not order Take out from this place. If corporate sees this please fix this place.
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Kathleen Richardson
Awful at noon..ribs cold..chicken not cooked well..had send burger back! Server nice but didnt get water refill..burger sent back three times..came back wo lettuce and tomato.Manager said chicken wings fine..they were shiny..not cooked.Sent some ribs..chicken home..ribs tough and dry.Very very disappointed. Have had same meal twice and was perfect!
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Jay Rodriguez
Dirty dishes they only have one person doing it you know what that means once the dishes are clean the dish washer person that got his nasty hands on other dirty plates he is also putting away clean ones too trust me i worked there they didnt care if you was sick neither they have you work that how that game works.
MI
mike l
The staff at this location go out of their way to make it a pleasant experience. They often remember us and what our favorite drinks and meals are. Highly recommended. This is in the Smithfield Crossings shopping center.
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Lori Matkowski
Went out to Unos Smithfield, Manager "Gary" knows how to run a team. Our waitress "Helene" was wonderful and "Katie" well she was just all around great. Food was delicious and drinks even better. Great night out.
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saras v.
Fantastic experience. I stopped by for lunch on he way home. Service was quick, aged cheddar and mashroom burger was delicious. Over all great experience and will definitely come back for more
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Canela Torres
horrible customer service!!! Manager please train your staff on hospitality that is much needed in this location . Also your dishwasher seems to do an awful job since the forks were dirty ...
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Steve Kilpatrick
A great place to get a bite to eat. Fast, friendly service and decent prices. I recommend joining their "insider club" for the incredible deals, such as buy one, get one, etc.
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Lee-Carl Smith
Great service, great food, great atmosphere, and the staff went out of their way just to make sure my "no alcohol strawberry dacquari" was perfect! A patron for life!!!
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A Private User
My credit card got charged way more than the bill came 2 .....took 2 days to get worked out and refund waitress gave herself a big tip....... If u eat here pay cash
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Luke Losinger
Good portion size and prices. Waiter was good but not amazing, might have just been an off day though. Would definitely come back when I visit Rhode Island again.
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Tim Wolfe
Dont just go for pizza, the other dishes are excellent. For example I would put their steak up against other chains offerings any day. The staff is fantastic!
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Jas Rivera
The manager Jim is very nice and super kid friendly. Riley was our waitress and she was also kid friendly. Nice environment. Will definitely visit again.
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Tracey Isabella
Even on a very busy friday night...Sarah was pleasant, helpful, and attentive. The food is delicious and the place is kid friendly.
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Tom Grover
Very good atmosphere, food was cooked and tasted great. Server was friendly and attentive to all the tables in her section.
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Erin Killeen
Love our local Unos. We always request either Eddie or Helene...they are the best!!!
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Adler Eliacin
I came to Uno with mommy and daddy and we all had fun. The food was delicious...
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Joey Connors
Ho ho! This guys taking forever! I need to buy my bread, at Panera bread!
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Artem Saitgareev
this is a great lunch place, they make lunch fast and great.
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dave matkowski
This place is fun, has a super staff and great food!
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David Martins
Friendly staff and great food. Perfect combination!
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A Private User
The staff is amazing...especially the bartenders!
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Xenophon Stavros
Service is great..staff is very pleasant..
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Kimberly Badia
Good food and excellent bar service !
RI
Rick Carter
good pizza, but very slow service
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Magnum Pi
love the food, friendly people.
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Kang Woo
Great staff. Food is awesome
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betty Refino
Service and food excellent
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Andy Andy
Burgers are very good
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Gurgi Sims
Love the bartenders.
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Charles Henry
David the server
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Jegan Mohan
Just another uno
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Mustafa ÇAY
Delicious
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Jason Rhodes
Great Food
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Manny Motta
Awesome
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ggarl12
Awesome