Address: | 77 Reservoir Ave, Providence, RI 02907, USA |
Phone: | +1 401-461-5180 |
Site: | locations.popeyes.com |
Rating: | 3.2 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10PM |
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Asia Price
Horrible service. They usually close at 10pm most nights and I went 20 minutes before they closed (which should have been enough time) Ordered 2 meals and the cashier asked if I can wait 7 minutes for the chicken. Ended up waiting almost 20 minutes. I left the establishment without checking my order because I would have thought they would have got it right seeing as I was the only car present. Now I live down the street so it only took 5 minutes to get home and when I opened one of the meals, it was cold and the opposite if what I asked for. I called back and it was the manager who ended up giving the phone to the cashier who took my order. I was telling her what was wrong and she immediately was cutting me off and saying that I said this and not that like who are you. I know what I ordered I dont suffer from shirt term memory loss I know what I wanted. All they did was say I could get only one if the pieces of meat I didnt receive tomorrow. No thanks. Never coming here anymore. Lazy workers and they always mess up on my simple orders. Ridiculous.
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Anna Tang
My family and I ordered the 16pc chicken meal with 3 large sides that comes with 8 biscuits and also 2 cherry cheese cakes, we waited for over 20 mins in the parking lot for our meal, came home, getting ready to eat dinner and the staff totally neglected our 8 biscuits and our 2 cheese cakes!!! What the hell?! We paid $42.09 for that meal and waited over 20 mins and they forgot our pieces to our expensive order! Wish the crew, manager, owner would clean up their act!!! Terrible! Never going there again!
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Sean Rourke
The food is okay, but its not any better than KFC used to be. The chicken often has too much breading and flavor is nonexistent. Biscuits I found to be a bit too dry. Service was fast but counteracted by an apathetic crew and the food sitting on a rack waiting to be served. Price is okay but all in all I still probably wont come back. At least at KFC they smile.
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J Holguin
Not the best experience at a such a popular brand name. A young man tried to help me out, because I had a few questions, and this rude girl said I was used to working with people like this at dollar tree. I wonder why isnt she still working at dollar tree anymore. I dont think her idiotic attitude is going to get her places.
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Mrs Wishes
Service was horrible, chicken was not fully cooked (pink like blood), found piece of hair in cole slaw, had to wait in the parking lot for 10min... ask manager for money back he said no bring in the food with the hair in it and he`ll give me a new meal.... gross no thank you... never went back since
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Andrew Ryan
i enjoyed this place alot the food is like a spicier kfc the frys are great and have not only a spice but flavor the mac and cheese tastes about the same as well the only thing i didnt like where the biscuits that where a bit too salty other than that i really enjoyed going their
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Nancy Laboy
El personal es muy lento, deben entrenar mas al personal. Y ser mas amable con los clientes! Y mantener las area mas limpias!
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NING Sengsouvanh
The chicken is good..but the service sucks!! Super slow and always, always has to wait for chicken!! Dont they realize when it s dinner time they should cook alittle extra- how about some pre-planning managment?!
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Maria Rodriguez
I ABSOLUTELY love popeyes staff is always nice...but I always get told I have to wait pull over & they bring or my order when I go through the drive thru
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wayne simas
I pulled in exactly 10:30 am (scheduled time to open) and was greeted pleasantly and my order of popcorn shrimp and 10 tenders were served within 3 mins
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Caitlin Brady
I came here for the first time about a month ago, and I have been back so many times I lost count! I love the shrimp po boy, I love the mashed it
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A Private User
Place was terrible, made us wait in the parking lot for them to bring us an order that was missing 2 things ... Took forever, they sucked
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A Private User
I love this place and there manager is amazing ... Some of the girls can be a bit rude but is okay as long as I get my chicken loool
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Manny Medeiros
Gets busy. Better off waiting for a less busier time, so you know your getting your chicken cooked and not rushed
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Pierre Rousseaux
Last time I went they jipped me off with the shrimp they gave me yes breading and I wasnt happy Im not going back
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Kimberly Littlejohn
Good friendly staff but sometimes food not ready and forgets items. Check your order before you leave.
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Ken Karpenter
Extremely slow and always gets the orders incorrect. Management needs to train the workers better.
AD
Adrienne West
Super friendly window service tonight. Will happily fill out survey. Tasty, crispy Cajun chicken!
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Jarred Fraser
Wish i could give 0 star the food was old management didnt know anything employees were rude
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Cheryl Lopes
It was great tasting chicken and red beans &rice shrimp red beans &rice.
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Abimael Cirilo
Good service. Good food n the employees to friendly. I love that.
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Bill S
Low quality food, the fries were old and soggy, no crunch at all
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Marisol Rivas
Excelente
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olga olivo
The best chicken, delicious
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Rose Nickerson
Tenders were crispy and hot. Biscuits are yummy!!!
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Dawn Blevins
My 80 yr old uncles favorite place for chicken.
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crystal jackson
Food made my stomach hurt bad customer service
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Nekisha Martin
Chicken was not fresh two different occasions
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Maria Melendez
Rico
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Kathy McBride
The fish was good, but the pieces are small
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Ryan Johnson
Eh
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Shena Patterson
Great quality tasting food.
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Viktor R.
Rude staff at this location
IV
Ivan Ortega
the best fried chicken
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vincent bibby
Food was cold and blah
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Howard Cimaglio
Great food bad area
SH
shanice brown
Fast service
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Alexander Lilly
Trash!!