Address: | 2118 Cottman Ave, Philadelphia, PA 19149, USA |
Phone: | +1 215-281-9464 |
Site: | order.wingstop.com |
Rating: | 3.2 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
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Katurah Marshall
I called this place by mistake trying to fix an order that I had made on UberEATS. Instead of them simply telling me that I had the wrong WingStop the played on the phone constantly putting me on hold and then finally giving the phone to the Manager who yelled in my ear laughing that I had the wrong location and kept calling me "Love" and "Sweetie" while I was trying to ask her for the number to another WingStop. Which I told her was very uncalled for and rude to use that type of language with a stranger. She then proceeded to threaten me saying that I could meet her after her shift when she got off and hung up.
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Franshell Jean
When I got there, the young lady working the register was preoccupied with a baby. She had the baby on the counter top. I stood there for 3 minutes before she finally took my order. I waited 20 minutes for my order of 20 wings. I got the garlic parmesan and they were absolutely disgusting. There was no garlic butter on the wings, they were dry, no flavor! Horrible customer service. The one guy had his phone plugged up behind the counter and was texting while cooking. This was my first time trying wingstop....and i will NEVER eat there again.
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shallea moore
So this is my second time here and since I already paid Im not going to leave but theres always someone in the Kitchen sneezing,coughing,and acting like its ok when in fact its not...Your around peoples food.Then when has it become ok to ring a person up and then go cook without even washing your hand this place is nasty....Sad part about it the food is good but I work to hard to spend my money on germs and carelessness.Never again
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rigels prifti
I ordered from this place they told me 15 to 20 min went to pick it up they told me they havent started my order yet . Come back in 20 min . I called to make sure my order was ready after 20 min they told me that they didnt make it because they thought I was not going to came back . The worst experience ever . Extremely rude staff very unprofessional.
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Cinda Coles
When it comes to wings, i am VERY fussy! Ive been to Wing Stop about 6 times since theyve opened and had nothing but disappointed; until.. today! Thanks to Sidney (I believe thats her name) I finally got Lemon Pepper Wings fried hard. The staff was friendly and and atmosphere was very clean!
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Gemerre Edwards
The food was good, their prices are great but their staff are very ghetto. I mean Im from Trenton, NJ & we arent perfect but damn "youre in a business environment, least you can be casual." Also I like the place because there are a lot of minority there but staff needs more training.
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Ross Walker
Wings are good but staff is incompetent and unprofessional. Place closes at 12 am,I ask for wings at 11:22 pm and apparently they are closed? I am standing in the store ! Ordered wings tonight, the person answering the phone is having a full blown conversation while taking my order.
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Miles Davis
It was pretty bad. Extremely slow with only two customers. They got my order wrong and forgot the sauce for which I paid extra. Staff is very loud and unprofessional conduct in personal conversations. They were not rude directly to me but they seemed disorganized.
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George D
Most horrific exprience. Staff is very unfriendly. Take forever to get your food out. There isnt even a napkins. The wings are ok, but the fries is horrible. So salty. I can never go back there. Staff needs more customers service training.
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Julio Alvarez
Wingstop is very good dont get me wrong its just the service at this one is horrible never should 8 boneless wings take 40+minuets whens theres only 1 other person waiting if you want wingstop in Philly I suggest broad st or aramingo
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Christine Speciale
Made up for mistakes but overall cleanliness of the restaurant was less than satisfying. Employees were openly careless & did not wear hairnets or change gloves after scratching themselves. Will not return to this location.
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Queen Ari
These young kids working here have no respect and they are talking and playing around while they are taking their time to cook the food. I waited more than 30 minutes for 10 wings and the cashier was very ratchet and rude.
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Root Khan
This is the replacement for the Wingstop that was on Ridge avenue, the whole store looks pretty much the same, actually i think its a bit bigger. The Lemon Pepper wings sure havent changed, and they still taste damn good.
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Moesha King
Staff was not attentive ,lack customer service skill,this one girl was on the phone getting annoyed with the customer for no reason .. I ask for ice they told me it would be 2.25 ..some places would give it for free
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J Worek
Not impressed. 1st time ordering. Ordered 50 wings, 2 sides and chicken tenders. Didnt get carrots and celery like we ordered. 1 of our sides was incorrect. Wing sauce was average. Definitely not "the wing pros"
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Sonya Giddings
When I went to get my drink a bug came out of the fountain. The wings were nasty I should have known better because when they first opened I did not like the wings ;(
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Keith Herbert
A very popular spot. The wings are juicy and delicious. Nice sides. Always jumping! Nice crowds though. The parking lot is a little tight, but not impossible.
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Kathiana Cesar
Horrible !!!! Wings Okay STAFF very rude they were playing behind the counter no act of professionalism .. Will not be going back to this one.
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Edwin Vega LMT
They can be quicker in making your food, especially since they arent busy. Food is good is just the wait. Not your regular fast food.
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Chele H.
My daughter and I love the Louisiana rub and fries. Staff is always courteous and the facility is always pretty clean when I visit
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Eric Forbush
The chicken I got was janky as hell. Either it was over cooked or under cooked because it had the consistency of a sponge.
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gabarya ahla
Was very nasty chicken was greasy fries were very greasy this is the worst Wingstop I ever been to sorry
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William Pittman
The food here is excellent I love this location and the service is awesome;)
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Ariel Silva
The meet was great but... the seasoning was really salty.
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Carin Brown
Great food takes forever. But worth it. Just order ahead
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adam Henderson
Service is good in a trendy atmosphere with good eats.
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Dara Henry
Very busy but they are getting orders out.
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Vanessa Ortega
GREAT PLACE TO EAT WINGS. STAFF ARE NICE!
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Michelle GianGrante
great food .great teas .great location
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Kendy Benold
Great wings crispy and lots of choices
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Charmaine Ankrah
My dad loves there wings
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Marie Stopa
Great staff clean
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Carlene S Laptiste
Quick lunch
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Jeffery Mcilwain
Great