Address: | 7105 Frankford Ave, Philadelphia, PA 19135, USA |
Phone: | +1 215-543-9088 |
Rating: | 3.5 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 12–10:30PM |
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Rose How
BEWARE, IGNORANT ORDER TAKERS WILL MESS UP YOUR ORDER AND EXPECT YOU TO JUST KEEP IT, INSTEAD OF SENDING THE RIGHT ONE. I WILL NEVER ORDER ANYTHING FROM THIS PLACE AGAIN! POOR CUSTOMER SERVICE, NASTY, RUDE UNPROFESSIONAL STAFF, WHO HAVE NO IDEA HOW TO TREAT THEIR CUSTOMERS, ESPECIALLY WHEN THEY MAKE A MISTAKE! I PLACED AN ORDER FOR DELIVERY AND WAS VERY SPECIFIC ABOUT WHAT I WANTED, THE FEMALE ORDER TAKER REPEATED MY ORDER AND GAVE ME A PRICE. HOWEVER, WHEN THE ORDER ARRIVED IT WAS NOT WHAT I ORDERED. WHEN I CALLED, THE SAME GIRL ANSWERED AND I INFORMED HER OF THE MISTAKE...SHE INSISTED THAT SHE DID NOT DO ANYTHING WRONG AND I WOULD JUST HAVE TO KEEP THE ORDER, THERE IS NOTHING THAT SHE COULD DO, THAT I SHOULD BE CAREFUL WHEN ORDERING NEXT TIME. I EXPLAINED THAT I WOULD NEVER HAVE ORDERED THE DISH THAT WAS SENT BECAUSE IT CONTAINED PEANUTS AND I AM ALLERGIC TO PEANUTS, NOT TO MENTION, I HAD NO IDEA WHAT IT WAS. THE GIRL REPEATED THAT THERE IS NOTHING SHE COULD DO, SO I INFORMED HER THAT I WOULD BE DISPUTING THE CHARGE WITH MY CREDIT CARD COMPANY IF SHE REFUSED TO MAKE THINGS RIGHT, AND THEN SHE HUNG UP ON ME. NEVER AGAIN, DO NOT ORDER FROM THIS PLACE
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Ras J
Be careful with this place. I came in, placed the order. While waiting for food to be ready, i happened to check the reviews. One review said they over charged her and refuse to refund the difference. I added up my total and it came to $17.72 with tax. She charged me $18.25. Once I pointed out the over charge, she refunded the difference. When you order Chinese, check your total. Sometimes they over charge you. This is not the 1st time it happened to me.
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A Private User
I ordered from this place based on the reviews. I now think the owners may have written them. I ordered General Tso chicken, but I dont know if I got chicken or whatever was on sale at the meat market that day. They chicken was hard as a rock, and didnt look like anything I have ever seen before. I took 2 bites and threw out, because it was inedible If you want good Chinese, well then your looking at the wrong place.
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Aerial Hunter
I ordered wings and French fries for my son I open his platter the wings was spread out in the box so I noticed it was a little bit of French fries in the box which irritated me cause my son eats a lot then I go to open my shrimp and broccoli as Im eating it and sharing some with my son I realize its hair in it ugh the most disgusting thing ever I will never order from them again
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Daphne Childs
Horrible please dont eat from here they give you spoiled seafood and undercooked chicken . I called to let them know my food was spoiled and they hung up on me. I asked for fried rice they sent yellow steamed rice nothing was fried. They over charge people please dont order from here dont waste your money
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Mr Anthony Turner
I wish I could post the pictures from last nights order and I promise never again will I order from here again there was two bugs in my food and the rice was hard and disgusting and they tried not to give me my money back a few minutes ago....lucky Im not a money hungry type person. ..but NEVER EVER AGAIN
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sandy Spencer
good tasting food and fast delivery, but the american girl that picks the phone up has is very rude! she needs to be replaced, the owner and owners wife are very nice. i wish i could give this place 5 stars but the customer service from the girl that answers sucks!
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Victoria Anderson
Great food! I enjoy it very much. Be careful of of the pricing they have over charged me 3 or 4 times, and one time would not give me my money back. Just add it up real quick and check your price with Theirs. It can range from 50 to 75 cent. All I say Is be careful
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A Private User
I think the food is great, some people are complaining about quality but I keep in mind that Im getting SUPER FAST chinese food, it will most likely b processed chicken but its still delicious and always fast and always correct
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Hector Then
The worst Chinese food spot I ever ate from bad customer service. I ordered a platter of shrimp fried rice with burbin chicken tasted awful the rib tips nasty man o man this place just made me not like Chinese food..
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Terence Roche
Will never order from here again: ordered a completely vegan meal and they sent pork dumplings instead of veggie, and I found a piece of chicken in the "vegetarian" Buddha Delight. Never. Again.
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Timothy Flite
Became very nauseous after eating food from this place and I have a pretty strong stomach. I eventually vomited twice and felt much better after throwing up most of the food I ate.
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Snake Plissken
This place really got bad. I literally just picked up an order..the chicken was like rubber and the broccoli tasted off..i threw 18 dollars worth of food in the garbage...
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Sara Harvey
Not from Philly. But I eat here whenever I visit. Best food in philly affordable and clean. Watched the little girl grew up over the years. Very nice family business.
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Ernest Spain
Always pleasant. Food good. Best crab rangoons anywhere. We travel and still havent found a crab Rangoon that can compare. Our go to for Chinese in our neighborhood.
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ramsey forte
The food is not anything to write home about amd their price have increased significantly over the year . In short spend your good money somewhere else
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A Private User
Ive only had good experiences there quality of food the people are very nice and their fast and courteous so all thumbs up
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Patti Finnegan
Best pork egg fu young! Delivery is always super fast and hot. My favorite place hands down for over 10 years
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Olga N Rivera
Best Chinese food , very friendly , fast service and fast delivery. Awesome place to eat inside. Love it.
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SpeakMyMind TellTheTruth
They have bad customer service, ignorant, They dont support other cultures any way. I want buy from them.
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A Private User
Love their food, it is really good and sooo addicting, i swere they put drugs in there food! Lol!
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Lisa Chickadee
Ive been going here for 20 years good they even got better.Their the best around here.try it.
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Scuba Steve
New years 11 30 pm they were about to close,leery is in,and cooked awesome food!!!! Go here!
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A Private User
Panda is excellent! I would order more, if they accepted credit cards. Otherwise, great.
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B. Hoey
Chinese people in general drive me nuts. But there phood is pretty damn tasty!
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A Private User
the food was horrible!bad quality of the meat.and they messed up my order;(
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Jenny Wong
The best Chinese restaurant in Mayfair. Definitely enjoy their food!!
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Ashley Kane
Food Is alway fresh, delivery is quick and people are nice
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Tone C
great fresh food.....never had an issue with them..
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adedamola adeshola
very bad customer sevice
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HypotheticHype
best in tacony & mayfair
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Erick J. Lopez
Love the boneless rips.
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mike O
Great food good service
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Renee Conyers
Food is very good
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James Leake
Good food!