Address: | 1130 Carlisle St, Hanover, PA 17331, USA |
Phone: | +1 717-646-0611 |
Site: | elrodeopa.com |
Rating: | 3.8 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–9PM |
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Erin Christian
First of all I ordered a Mango margarita wich was AWESOME! hence the 1 star. For food i ordered shrimp steak and chicken fajitas with no beans extra rice no sour or Guac, they literally gave me rice and meat so I simply asked for lettuce tomatoes onions green peppers cheese you know everything elsd its supposed to cone with, and she looked at me as if I messed up my order lol. Then once my food came back my rice was under cooked so yes it was hard, the steak was dead the shrimp were rubbery and then my lettuce wasnt even shredded guys i swear i got a 1/4 of a head of lettuce and 1/2 slice of tomato like am i supposed to cut it myself. So then i asked for the manager and told him my concerns in the nicest way and he had a attuide then granned the playe so fast he burnt his hand on the skillet and then rudely ask me did O want something else I said no honestly I was scared they would do something to it. I love Mexican food and I regular large and family owned spots but this one will NEVER get my patronage ever again oh and the silverware is dirty. Such a disappointment since I asked ny friend to bring me there like 5 times I thought it could be our regular spot but NO.
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Sam Harden
Service was terrible and delayed. Servers were unaware of their tables and it was not a busy night. Management should reconsider how they seat, maybe introduce sections instead of seating at random. In total we were there for nearly two hours, in that time we had one drink despite asking for water about three different times. When we finally got our food, my wife couldnt eat hers because they never brought tortillas for her fajitas. When we got our servers attention (over 15 minutes after receiving our food) she didnt act surprised or even apologize. She brought them with a box and the check 5 minutes later. Sat and waited with the check because it was printed on there to pay the server, got her attention again in an attempt to pay and she responded (with a great deal of attitude) that we were to pay up front. I told her that we were never instructed to do so and that the check actually said to pay her. She rolled her eyes and processed it for us. Food was great, will be ordering take out if we do ever go back.
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Bee Wagner
Food Poor to fair Decor Good Service Poor to fair Right from the start we should have known it was going to be a bad choice. The hostess had a bad attitude and poor customer service skills. The floor was disgustingly dirty. Waitress barely spoke English let alone understood it. It took them 3 times to get an order as simple as 2 beef burritos with no beans no sauce only lettuce and cheese right. By the time I got my food it was soggy and un-editable. Never brought out my childs food and by the time she got it most of us were done eating. Manager was rude and confrontational then said hed take off my food since they messed it up 3 times as well as my daughters for never even making it in the first place. Bill still cost $47.00 for 1 taco salad, 1 beer, 3 sodas, 2 children size cups of milk, 1 childs hot dog,1 childs pizza and a $8.00 meal for my husband. First and only time weve ever been there and I can say well never be going back. EditDelete
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A Private User
I went to dinner there on the evening of Saturday Jan. 23rd. I noticed when we were paying for our bill that their kitchen was very dirty (you can see the entrance to the kitchen from the register). Later that evening I started to have symptoms of food poisoning which lasted throughout the next day (diarrhea and vomiting). Please do not eat here until they clean up their act.
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Robert Overfield
0 stars. Poor service, food that was half burned half raw and made me sick. There were flies and roaches, and Im surprised they havent been raided by INS or shut down by the health inspector. The management was no help either. The way he acted, no wonder this place is being run into the ground.
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Danielle Roberts
Food is always amazing. The last 3 times I have visited though service has not been good. After the food came we didnt see our waitress for refills or even the check. We were finished our food and after 15 min we went up to the front to pay with no check. I will order to go from here on out.
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Belinda Maxwell
Tasty. We went away full with some left on our plates. Only complaint was that we had to ask for our cheese dip a second time when our food arrived. I think the girl was being trained. Still wanted the dip with the chips and salsa. Tasted great.
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Rachael Glo
We love the food, but will not do carryout ever again. Orders are always wrong and when you call to get it fixed, its your fault. Its never, efer a mess up by the restaurant. Dining in is good, but SUPER busy on Friday and Saturday nights.
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Terry Hoskins
Food was great, service was fast and price was low, Im a over the road driver, if your in the area and looking for good food, park across the street there is a big parking lot you can get a big truck in with no problem, you want regret it,
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Jeremy Jacoby
Asked for food with modification and it came out wrong, waitress was bartending and serving and the drinks were horrible. Servers were sitting two tables away rolling silverware and talking on their phones and not doing anything.
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john wayne stambaugh
Delicious. Complimentary nachos and salsa is phenomenal. Festive décor. I eat there relatively often (3-4 month) and have never once experienced anything remotely bad. The wait staff is very friendly and attentive.
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Darryl Zoller
Luncheon Burrito especial with lettuce, tomato, sour cream, plus chips and salsa, only $5.99 plus 6% tax. Quick, friendly service, Spanish music plays, giant TV screens air soccer games and other sports. Toto bien!
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M Kaufee
Food was the average Mexican fare. Chip are thick and fresh, the salsa was spicy hot. I asked for mild salsa and they came back some concoction that tasted like warmed up ketchup. Not a restaurant Ill brag about.
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Amanda Schmidt
Quick, friendly service with a nice atmosphere. Food was very good with reasonable prices. Great kids menu, my almost 4 year old loved it and the bright decor. Friendly, attentive waitress...we will be back!
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Charity Townsend
Love love love! This is the location you want to eat at! Clean, friendly, prompt. Our server was great, making sure we got exactly what we wanted. The food is amazing. Big portions and reasonable prices.
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sammy morocco
Eating Mexican in PA is like eating a philly cheesesteak in Mexico. Soooo....friendly yet naive unknowledgable staff. Pretty cheap. Gorgeous decor. We were the only people in there at noon. Noon.
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Steven G
Service is always quick and friendly. Beers are super cold and the margaritas are out of this world. Never have had a issue with the food. Cant beat the prices, plus FREE chips and salsa.
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Darvin Gebhart
Ordered a chicken tostada and it was not good to say the least. We ordered from here by mistake , we wanted to go to El Rancho which has much better food. Wont make that mistake again.
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A Private User
Chips and salsa mmmm : ) LOVE the chili verde burrito!! Ask for queso on the side to pour on top of the burrito! They do charge a small fee for carry out orders which is silly.