Pizza Hut
| Address: | 60 E Street Rd, Feasterville-Trevose, PA 19053, USA |
| Phone: | +1 215-322-2229 |
| Site: | pizzahut.com |
| Rating: | 3.5 |
| Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–12AM 10:30AM–12AM 10:30AM–11PM |
Location
Photos 30
Reviews 15
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Danielle Watkins
The food was what you expect from Pizza hut but cooked well and fast. I really wanted to give them a 5 star rating because we had a birthday party there for my son. He turned 3 in November. The manager was very accommodating with helping us pick a date and time and confirming the number of people only the week of the party. I arrived expecting to have to arrange the tables and decorate for the party but to my surprise the waitresses had already set up a holiday themed setting. The manager and the waitress checked in with us regularly and kept the flow of pizzas coming. It was an awesome experience. They did a great job and I felt like they deserved a good review. Also they didnt rush us out the door trying to clean up, which has happened at a different establishment. I think that goes a long way with customer service.
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Victoria Filipova
I have ordered a pizza for delivery. When I received a text message that my order is on the way I had no idea that for this place it is a usual thing for pizza to spend more than an hour in a box before finally being delivered. After Ive waited for 40 minutes I decided to call and received a response that they have a lot of orders and delivery guy took 6 orders with him and they are all in different locations so I should wait for 20 more minutes. Why do I have to care about how many orders they have? Do not take orders if you cannot satisfy all of the customers. If I could I would put zero stars for this place. If that is their policy it means that they do not care about the quality of their products! Pizza is not good after an hour in a box. I am never going to order pizza at this place again.
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James mccoy
I HAVE A WHOLE LOT TO SAY BUT TO BE BRIEF I NEVER MET OR EXPERIENCED SUCH A OUTSTANDING EXAMPLE OF PROFESSIONALISM AND LEADERSHIP AS WELL AS TENDING TO THE SIMPLEST NEEDS OF A TECH THAT CLEANS GREASE TRAPS FOR A LIVING,ALLEGRA GREETED ME WITH A SMILE AND MADE TIME TO ASSIST ME WHILE TENDING TO HER OWN DUTIES AT THE SAME TIME AND MAINTAINED THAT BEAUTIFUL SMILE THROUGHOUT THE DURATION OF MY DUTIES!! I PERSONALLY ENJOY PIZZA HUT AND AFTER MY EXPERIENCE WITH ALLEGRA,I WILL ENCOURAGE OTHERS TO ENJOY THE OUTSTANDING EXPERIENCE OF PIZZA HUT AND THE GREAT STAFF THAT THEY HOUSE,THANK YOU! JAMES,PHILADELPHIA.(SHE MADE MY DAY)!!
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Kat Mangam
Worst experience at a Pizza Hut, hands down. Which, I know isnt saying all that much. But there were multiple tables with only 1 dedicated teenaged server and one poor (quite inexperienced) teenaged cashier backing up the server with a take-out line out the door. Kitchen was swamped with orders and couldnt keep up. Pizza was terrible. We were told a coupon applied at the top of our meal but it was never applied to our check - we just wanted to get out of there. The kids working, its not their fault, theyre just starting out. But where was management to clean up this mess??
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Jess Hendricks
Kendall is one of the main reasons i only order from here, ive never met anyone so tolerant of my stupid questions. Every time i call papa johns i get put on hold the second i ask a question and they never pick back up, its happened multiple times from multiple places and i always end up calling these guys and theyre always sooo sweet, every one who picks up the phone is a sweet heart and every delivery person is the same way. Perfect food and perfect service, you go guys and bless you kendall, youre the most patient and awesome person ever
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x01e
As others have said the product is good the service at this location is hit and miss, superbowl weekend disaster after 1hr waiting couldnt find my food, order was in system. Say what? Another time ordered to local swim club couldnt find swim club, multiple times show up and order is very late. Manager is rude also, no customer service skills. If the product wasnt so good id never return. Pizza hut corp, go ahead and test this location a few times youll see what i mean.
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Danielle Walmsley
I called about their website being down for about an hour and the manger told me it was fine and says the free pizza deal was over. I then said apparently you didnt hear me the website was down for a good hour and I could not place an order. He then stated the website was fine the deal is over. Mind you I never mentioned the deal to him. Hopefully they can find new management. Until then we will be ordering little Caesars deep dish down the Street.
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Nicole Mccullough
Ordered pan pizza and received thin crust instead. I called to let them know that the order was wrong. When the manager got on the phone ,he asked for my phone number to look up the order when I gave it to him he told me it wasnt the right number. I gave it to him repeatedly. He couldnt find my order that was just delivered any other way. Long story short .... management needs help!!
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Andrew Reynolds
Our waitress also worked the register for take out. Was not busy at all, but felt like it was. 2 tables that sat after my guest and I were served before us and left before us. She took my cup for a refill and got another couple theirs before mine. Pizza was well undercooked, with bacon atop, no bueno... Otherwise, was fine, i guess. Not what I remember of dine in Pizza Hut...
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Jesse Garin
Very unprofessional! Who ever runs this circus needs fired! Ordered at 5PM it is now 7:40PM and still no pizza. When I call they said it was on its way at 6PM. I called back at 7PM and both the employees and management were among the worst that I have ever expirenced! All they care about is money and they show this through their lack of customer care!
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Andriy Roma
Ordered pizza, the guy did not come for one hour, so I called it and the guy on the phone replied that he had six orders and he will be at my place in another 25 minutes. Guess what, he did not come in total of 2 hours. This is disrespectful and unprofessional. Dont waist you time and money on this terrible place. I will never order from them again.
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Robert Andersen
I get a call telling me there is no driver and Ill have to come pick up my order. Had to leave work and drive there. Then they couldnt find my order. Saw a couple of other customers having issues with their orders. Thankfully the food was good. Really disorganized location at least during lunch. Hopefully theyll get this straightened out.
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Jenifer Lyn
What kind of pizza establishment cant deliver less than 15 minutes to an establishment on the same road? And what kind of management gives no introduction and rudely blurts that a short drive is too far for their delivery person to travel? Dont bother with this place. You have to be located next door for these people to deliver to you.
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Todd Tuckey
We eat at this location almost every Friday night...TERRIFIC PIZZA and TERRIFIC SERVICE....NOTHING is as good as eating this pizza with "Hut Favorite" when its carried out of that oven to our table! :-) (I frequently film here and end our YouTube videos with our weekly trip too! Todd from TNT Amusements
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Shannon Mackenzie
I wouldnt even give this place a one. I have ordered from this location multiple times. First time amazing. Fell in love with their garlic knots, everytime after has been a nightmare. They have messed up so many orders after hours of waiting for it to be delivered saying the order was lost.
