Address: | 4060 River Rd N, Salem, OR 97303, USA |
Phone: | +1 503-390-0777 |
Site: | baskinrobbins.com |
Rating: | 4.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
KA
katie amaya
Today was my first day in a Baskin Robbins next to my home and I was picking up ice cream for myself and my co-workers after hearing that Wednesdays are buy one get one free ice cream Sundays. I had everyones order written on my phone when I walked in and told the lady what I wanted and asked for the buy one get one free deal. she said "we dont do that and we never have" very rudely. this lady was heavy set and her hair was not tied back and her clothes were dirty. I thought she may be having a bad day so my next question was "do you offer a military discount" she said "only if you have your ID. (like anyone would lie about 10% off ice cream) I brought in my ID and held it up for her but that was not good enough. she requested to see it closer and needed to take it from me. she looked it over front and back like she was checking for me to have a fake card.... when I got my sundays they looked nothing like the pictures. they were 3 apricot sized scoops in a big bole with flat whip cream.... I asked to the manager and she said "sorry honey, your looking at her" I told her to have a better day and left. sense when does any place that sells customer service treat people that way and sense when to we treat our troops like liers when you hold an active duty ID? this lady needs to be replaced with a teenager who might enjoy the job or serving ice cream! so upset.
RI
Richard Morrow
No restrooms. The clerk all but ignored us even when going back to order a second time (there was no one else in the store), and it was unbearablly hot - I dont recommend eating in their lobby - get your stuff to go.
CO
Coal Bach
It was pretty expensive then i thought, 3 dollars a scoop but has good quality icecream overall but if you dont mind the price, its great.
VE
Veronica Ortega
I love all the options. Banana split, 1, 2 OR 3 scoop sundaes, smoothies, and many toppings from fudge to gummy bears.
AN
anthony fox
Much better than the market Street location. The staff today was really friendly and helpful.
JE
Jesse Moore
Crowded - which is a good thing. We received service very quick. My kids love the ice cream!
FI
Fidel Salas
Nice place to take the family for quick dessert. Downfall, there is no public bathrooms.
CA
Carlos Garcia
Great service, lots of different flavors. Friendly staff, fast and efficient. Clean store
IA
Ian aka Nightrider
Great quality ice cream but expensive! 3 scoops cost $5.99, a little pricey.
KY
Kyle Evanoff
$2.79 for one little scoop of ice cream! Wow! Service was friendly though.
KA
Kat C
Good ice cream, good staff, but hot as the Sahara Desert inside the store!
TH
Thomas Norton
I enjoy the customer service here and also their milkshakes.
AT
Atkins Angco
Staff was a little on the chilly side but very fast service.
D
D Young
Very expensive. Doesnt do anything special for birthdays.
DA
Dannie Aasted
Love the ice cream need more than one person working.
DE
Dennis Roeper
Great staff worked well under pressure
TA
Tamora Herrmann
So many good flavors to choose from!
RU
Ruben Garibay
Nice remodel, bright and clean.
ST
Steven Thomson
Great treats friendlt staff
MI
Michael ODonnell
Great place to go.. thanks
BE
Ben C
Great customer service
HI
Hind Gaith
Its the best ice cream
AL
Alicia Healy
Great customer service
KE
Kenny Campbell
Good customer service
AN
Andy Scott
Great ice cream
JA
Janeah Stokes
Love ice cream
RO
robert capps
Great service
RO
Robert Ashmun
good spot
CH
Chuck Downing
Yummo