Starbucks

Address:	4943 River Rd N, Keizer, OR 97303, USA
Phone:	+1 503-463-6570
Site:	starbucks.com
Rating:	3.9
Working:	4:30AM–11PM 4:30AM–11PM 4:30AM–11PM 4:30AM–11PM 4:30AM–11PM 4:30AM–11PM 4:30AM–11PM

Location

Photos 1

Reviews 26

McKayla Moreland

This location was my third Starbucks visit within 45 mins due to my drink being made incorrectly at two previous locations. I was hesitate of coming to this location because I had previously had a bad experience maybe 3 weeks prior but I did. So this time around I decided it would probably be a good idea to ask how they make their iced black teas so that I can be more specific in ordering in the future to avoid the hassle of having to get it remade. While ordering the girl seemed annoyed (almost unwilling) with having to answer my questions. I ordered a venti iced black tea with honey and a little splash of soy. I explained to the girl that the drink Im wanting remade tasted super diluted and mostly like water and that the cup was filled half way with soy and that I just wanted a little splash of soy. I made that very clear. When I pull up to the window, Im not greeted for a good minute. It wasnt busy, I was the only car in line. But being a barista myself I understood how it gets sometimes and didnt really take that to heart. I get my tea and again it has soooo much soy. Half the cup looked filled with it. I told the girl "ooooh I only wanted a little splash of soy" in which she rudely snaps back "That is a splash of soy!" Being that this was the third location I visited within 45 mins and her unprofessional, rude attitude, I sighed and said under my breath "whatever" and no sooner after she hands me my drink, she slams the window before I even have my arm back in my vehicle. I immediately call the store and speak with the manager, Jessica, and tell her what had just happened and she tells me "Well maybe she reacted that way because you seemed annoyed" EXCUSE ME? Literally couldnt believe that the store manager said that. I work at a well known coffee shop as well and I would never in a million years say that. I would understand that response if I was being irate and disrespectful but I was calm the whole time. Annoyed yes, but calm. I told her regardless of if I looked annoyed or not, that behavior was rude and unacceptable. She tells me "Well I guess I can talk to her" You guess you can talk to her, Jessica? Unacceptable. Its sad because this location is so close to where I live. Working in coffee isnt for everyone and these baristas need to find a new calling because this definitely isnt it. Rude. Rude. Rude.

Janet P

Walked in, Gal this morning thought i ordered a 2nd item, no just 1. I ordered slowly and clearly. Then i asked if i had enough on gold card to cover drink and she said 33 cents. I gave her more $$, then found out i had enough and didnt need to. She had told me my balance after my purchase. She is not paying attention! Then i sat and waited while they made all these mobile orders that are just piling up, before making mine. now Im going to be late to work and no one is there picking up their mobile orders. Dont care for their system. I dont have an expensive phone to hold a bunch of apps where i can preorder. Should be first come first serve.

Bren S

I love coffee or tea and drink a lot of it. I have been to Starbucks all over. I have been into this particular Starbucks two or three times and the service has been excellent. They have helped me pick out a drink. Make sure I was satisfied with my drink purchase. I wanted to mix is up so they suggested other ways I could change my favorite drink. They are by far the nicest staff at a Starbucks. Keep up the great work!!

Charles Peck

This is the Starbucks that made me boycott the brand. They decided to plop their crappy store into the same parking lot as 2 other coffee shops. Instead of using the access alley like the other shops they park in the right lane of the largest road in town in the middle of rush hour. Screw you guys!

Gregory Rains

The staff here are always friendly. The new building is also nice, but often there is nowhere to park as there are not too many spots in this cramped location.

Tony Tasmaly

Worked around this area nearby to Starbucks people here are quick and professional you got your coffee right away very clean place and very organized

Valerie Olsen Feliciano

Love the new shop! Ready drive thru access and a back alley way to help get back onto main road if needed. Everyone there is super friendly

James Dufour

My 5 year old Brooklyns review. She loved that you get cake pops and chocolate milk. Dad enjoyed the excellent service.

Mohamed Tabib

Newly built facility as of Fall 2016. Waaaaay nicer than the older store down the street, and is open late too.

Margie D

Long wait in drive through. Other than great coffee. Friendly staff. Nothing extraordinary...Just good.

Michael ODonnell

Stopped in for coffee to set and read for a while and great coffee nice place to stop service was good