KFC
| Address: | 22855 Emery Rd, Warrensville Heights, OH 44128, USA |
| Phone: | +1 216-662-2405 |
| Site: | kfc.com |
| Rating: | 2.8 |
| Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM |
Location
Photos 33
Reviews 39
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Kenyon Chadbourne
This had to be the most blatant display of what NOT TO DO EVER in the food & service industry. The wait time was so long that I jokingly got out of the car I was riding in, went over to CVS just to see who would be done first. Not only was I finished first, my chariot was only 2 car lengths further up in the line but thats because other cars just pulled off. I upped the ante on the bet and went inside to place our orders. CHAOS!!! So much cooked food inside so why so many damn people waiting outside? Only one person ringing who is apparently afraid to touch the register screen or he just started yesterday and has no clue where to find the items Ive ordered. A man orders a cake out the freezer and when "Register Boy" yells it back to his co-"worker"(and I am using that term very loosely) she yells back with no shame "aww man the freezer! I dont like going in there, you know its hard getting in the freezer!!"......Ummm seriously?? Ms. Thang better not never (yes I meant it that way) have a sign in her hand talking about a $15 minimum wage - Eeeeevah! The Health Department (nobody had on gloves, someone walked outside the store to handoff food came back in and didnt wash her hands-not even Purell and just kept handling food) Undercover Boss (so they can see the hot mess thats gonna get them tanked or sued) & Robert Irvine (so he can show the owners how to possibly run a better establishment if they gave a damn) should all have shown up at the same time.
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Steven Dean
There was no since of urgency, attitudes where stank and you never have any chicken and its going to take 35-40 min. Every time. Either fire everybody in there and get a crew whos going to work and not just standing around tryin to be cute and talking like a street thot. Hate to bring down my people, my race but yall dont know when u got something good, know they bring in that all white staff of employees who gone work and my black Brothas and sistas yall gone be mad yall cant get that position, its cause you did it to yourself, stank attitudes at the counter, you come to look good and weaved all up STOP IT.... I say just close the doors like the rest of the KFCS..
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kateyes789
This KFC is absolutely terrible... I live in the area so it is very convenient as far as location goes. There is almost a 30 min wait for the drive thru no matter the day or night. When you finally get to the speaker to order youll find out why.. They are out of chicken everyday!!!!!!! What ever they had left for you to order WILL be cold by the time you get it. The staff is young and untrained. Bottom line if I could give NO stars I would!
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Patricia Hockett
This KFC on emery road is the WORST ONE Ive EVER been to. on 3/16/2017, when they say "finger licking good",THAT DOESNT MEAN THE EMPLOYEES should lick there fingers during every order! I was in there about half an hour, with 3 people infront of me. It was dirty, they STILL managed to get my order wrong, and the pepsi came out WHITE! Where is the health department?!?! This is ridiculous! Service was STRAIGHT UP AWFUL!
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Erica Wilson
HORRIBLE!!! They didnt have any crispy chicken made, no pit pies made, and mo biscuits. Then they lied and said it would be done in 5 mins and it took 20 mins. They were supposed to bring the food to my car but I still had to go in to get my food. And this was at 4:30pm on a Sunday. I will never go back to this location. I would give them zero stars if this site allowed me to.
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Jamar Dantzler
This is the worst one in Cleveland they are never open on time, I got there at 11:30am and they wasnt open because the Manger had no employees then when They finally opened they closes the drive thur so the inside was packed so I left and took my 5 bucks somewhere else
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A Private User
The worst place ever!!!! The employees have really bad attitude, especially Sanobia. The service was terrible i waited half an hour for just a 20 piece wing. I really hope this place gets shut down like all the other kfcs in cleveland.
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April Kim
The wait to order is waaaay too long. Ive never had to wait that long in a drive thru. Even when I got to the stop to order, they told me to wait..dont ever go when youre on a lunch break at work.
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Beverly Ash
Went to KFC today for the first time in months. Service was fast. Servers were pleasant and accommodating. New employees. Food was much better and mashed potatoes were hot for a change!
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Toni Bailey
I had to wait for wings. The floor was sticky. Everything was dirty. The counter, floor, table and chairs. The staff was pleasant. Never ever going there again.
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Aleetica Nathan
I send someone to get me lunch they had to wait 20min but my food was old cold and I didnt get all my food, but this is every time I go my food is NEVER right.
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K Dee
Always a LONNNNNG WAIT FOR ANYTHING..will NEVER GO to this location again!!.....no were near fast food..hideous 30 minutes Corporate needs to be called!!!!
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Skyler Snipit
Stay far away from this choke and puke, food is not cooked right, they send employees out to the lot to beg customers for money saying they are stranded.
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Samuel Kleckley
Too long of a wait time and please check all foods and beverages before leaving premises. They have a good rating on not getting orders correct...
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Mr GD
Agree on the bad attitude of employees... They seem they dont care but the location is good with the entrance and exist..
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Keida Love
Wrong Order and Cold Food. The Mac and Cheese Dont Look Or Taste Like Mac and Cheese.I Wish I Could Upload A Picture!
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Glynn Modic
They need more help really slow took about 20 minutes to get a famous bowl once I got the food the food isnt too bad
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Charles Elder
Long wait time for fast food.. they forgot my cookies in my meal and come to find out it always happen....
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Lester Eugene Hilliard
The service was great, we were greeted with a smile and kindness and our food was hot and delicious.
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VIC
hot wings was nasty only thing I recommend is Chicken breast, tenders, biscuits, nd sides
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Toya Tell
Its ok but they ran out of chicken at 300pm on a Sunday afternoon. Poor management
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Veronika J
Absolutely ridiculously slow service. Staff is rude, manager should be embarrassed.
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Janice Miller
Grilled chicken is always very dry. Never again. Worst KFC probably in the state
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Denise Mathis
Extremely long wait in the drive thru. Buns were frozen for chicken little
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123ezstreet
Very clean and friendly. But never had wings when I come through.
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Todd Niec
I like the food but they got my order wrong on two of two visits.
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Shrakara Heard
Staff have inappropriate conversations in earshot of customers
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Leroma Penn
Ordered from drive thru service was fast and the food was good
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Brandon Shumpert
Always slow and inconsistent with the quality of the food.
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merle proctor
They tried to sell me old chicken that was full of grease
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Trust No-1
A is for effort... really long wait time for one item
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Paul Dralyuk
Fast service and the zinger sandwich was perfect.
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david johnson
This place should come with a warning label
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DeLaundria Benjamin
The wait really sucks... like really!!!
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Jerome Atlas
Very quiet, clean, professional staff
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Jim Metcalf
Good service great food very satified
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Maxine Hatcher
The customer service was excellent
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Denarie Prohet
Worst place in town to eat at
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Adam Blue Sr.
Biscuits went dry this time
