Address: | 235 N Broadway St, New Philadelphia, OH 44663, USA |
Phone: | +1 330-364-2220 |
Site: | dairyqueen.com |
Rating: | 3.7 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–9PM 11:30AM–9PM |
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Jordan Cable
This Dairy Queen location is just like any other youd come to expect however what makes it different from locations ive been to is that they have an inclined eating space. It gives off a sense of privacy while you indulge in delicate treats and well-cooked meals. Out of all the ice cream shops ive come to experience from this chain, this location is the most pleasing. From the employees humble nature to the warming sense of a positive welcome, I highly recommend this eatery and hope it continues to stay in business from years to come.
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Evan Blake
TERRIBLE SERVICE! I was not able to spend my lunch break with my family who I wont see for a week because not only was I ignored for over five minutes at the speaker but was in the drive through for 20 minutes before I could even order and another 15 waiting on my order to be completed. I had to go inside to pay because I was told "the dining room was less busy" The sunday I ordered was mostly melted and upside down in the bag, employees here have no sense of urgency and are completly indifferent to customers needs.
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kidkreisher1
Just waited 18 min in the drive thru for my lunch, just to have my order wrong when I got back to work and opened the bag. Waisted my lunch break and my lunch money in the same visit. Me and one other car in the drive thru lane so I thought it would actually go quick. I was wrong. I asked for no mayo, got extra mayo by the looks of it. Maybe if they updated the intercom and or repeated the order back to you mistakes like this wouldnt happen. Drive thru is always backed up. Real poor service!!!
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Rachel Ashbaugh
Takes sooooo long to get your order. 95% of the time there is something incorrect or missing. The past 2 times my daughter insisted on going there, they didnt have the featured which was the entire reason for going. The one in Dover is much better.
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Christina Wigfield
Very very slow drive thru. Today, had to repeat thr order back to her, get up there have gave us our drinks and sundaes without a carrier, had to ask. Had to ask to get out debit card back. Get home, and we are missing out sauces.
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Rick Bearducci
Got a chicken with fries fries was cold chewy... chicken looked like the cook took a bit off every one. A terrible experience. . My 2nd time they were terrible got to say wont go back ...... no customer service help
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Sherry Moen Austin
Blizzards were not mixed well. As far as a simple hot fudge sundae....not enough hot fudge. Ended up with a cup of soft serve vanilla after few spoonfuls. Why so stingy with the chocolate?
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Bryant Homan
Service sucks and is slow. Drive Thur intercom is ancient and needs updated!!! Mainly children that works at this establishment which would be the reason for poor and slow service.
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Cayla Ames
Love their ice cream, but the hot food is nothing to get excited about. That paired with the long wait times has led me to leave a 3 star review.
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Al K
Excellent Service & Food. There is sometimes a wait in line. There is a drive-thru. I dont recommend using this at lunch time.
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Josh Owens
Slow Service, and forgot to give me fries, and food dumped out in bag. Guy counts cheese curds one at a time.
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CHARITY Mcgraw
Food takes forever especially in the drive thru. Make sure u double check your order
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Dan Newland
Usually crowded and slow service, but DQ food looks and tastes like it should
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Nathan Fensler
Great food but a little wait witch is to be expected with fresher food.
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Marty Danielson
Its Dairy Queen! It seems clean, the food and desserts are consistent.
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Ann Henry
Good food,very busy..if your in a hurry, Do Not use the drive thru
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Barbara Downs
Everything for life in Walmart except God and I take him with me.
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Charlie Lucas
The place needs upgraded but Ive always had great service here
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Dan Nay
Ive been banking there for years. They are super good people.
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Darren Casey
Always good food and ice cream a little slow on the service
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A Private User
Food is fine...service is slower then the post office...
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Melodie Evans
Ice cream..Sundays.blizzarda
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Gabe Duvall
Sunny is the best worker!
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Marianne Forrest
Friendly fast service
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clarence gladstone
Good place to eat
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Keith Pettry
Very slow service
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Bruce Brokaw
Very good.
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Sheryl Abel
Good food
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Kim Lenhart
Its ok.