KFC
| Address: | 7843 Munson Rd, Mentor-On-The-Lake, OH 44060, USA |
| Phone: | +1 440-257-0626 |
| Site: | kfc.com |
| Rating: | 3.3 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
Location
Photos 33
Reviews 25
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Devin Roleplays
Absolutely terrible customer service from this KFC. Ive rarely been so offended. The drive-thru attendant shouted at us when we werent ready to order straight away (we were looking at the menu board to decide what we wanted). After she shouted the third time, we drove off, called in a complaint, and returned. My girlfriend confronted the shift leader, who blamed the company for the fact that she (she was the one wearing the headset) had shouted at us, then proceeded to mock my girlfriends place of employment (she was wearing her assistant managers shirt at the time). Never in my life have I been more disappointed with the performance of a fast food company. This is disgusting and needs to be dealt with before we will return to this KFC!
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gey rsd
The only thing is they should change the sing they have on tbe door for their opening n close hours. And if they were close they should close the doors and dont let anybody in yo tell them we are close but we can get ur order. And not to b rude when i did told them about the sing telling me ( ah everybody from around here knows we close at 9 guess what am not from around there.. Rude rude rude....! )
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Erin Hogan
I usually dont eat fast food and I was reminded why. I just went through the drive thru, waited 20 minutes in line (because the was blocked in) and when I finally could order I was told to hold on while I heard two employees busted jokes and laughed obnoxiously for 6 more minutes over the intercom. When I finally received my food the employee looked higher than a kite.
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Lon Stump
Waited at the counter for someone to take my order. 2 people in a booth and nobody else in line. It was just after 1pm on a Tuesday so not during the busy lunch hour. I gave up and went to Arbys after 5-7 minutes. The service sucks- never even acknowledged me but they all saw me waiting. Arbys was quick and delicious, btw
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Mark Douglas Obenour
Chicken Good, Sides Good. Attention to detail lacking at this store for example biscuits but no butter. We had to take a regular recipe breast when we ordered extra crispy because they didnt have enough chicken up at 6:30 P.M.
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Paula Vlach
They dont even deserve 1 star... Clearly management needs training. How can you have no chicken at 7PM and more not even started yet? This isnt the first time it has happened either!!
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Jeff Traxler
Terrible service. Had to repeat my complete order twice. Still had to ask for things at the window. No one in front of me and still waited almost 15 minutes for my order
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David Lozano
Slow line inside. Moved drive through ahead of inside customers. Lack of attention to detail. Waited over 20 min for order.
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Melissa Reinke ArtworkByM
You can never go wrong with KFC. The mashed potato chicken bowl will always be my favorite as well as the potato wedges!
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Teresa Weisenseel
Terrible customer service and they never have what you want after 9:15 pm and the food is not what it should be
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Margaret Carroll
My order was not hot even though I had to wait for it. The ordering process was difficult.
ER
Erica Sexton
Food was fresh. Dining room was clean. Staff was friendly. Little to no wait time!
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Bridges Nett
Sad customer service. I will never return to this local KFC. Lifetime boycott.
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Allen Manning
I like the remodel they did in the building.
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Joe Gyurke
Quick device food was hot and tasted good
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Alois Trancy
Friendly wonderful staff. Great food.
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Chuck Dome
Food was OK lines where slow
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jeremy gardner
Not to bad slow service tho
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Joe hellman
Over priced soggy chicken
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Jessica
Workers were very rude!
TJ
Tj Gsomething
Very friendly people.
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Ben Black
Fast Service
BR
Brian Dibble
Good food
TH
Theresa Bell
Typical kfc
AM
Amy Gorenc
Great food
