Address: | 95 N Hamilton Rd, Gahanna, OH 43230, USA |
Phone: | +1 614-472-4080 |
Site: | chipotle.com |
Rating: | 3.7 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
WI
William Edelmayer
Web orders are consistently wrong. Weve been going here for some time, and have given up on it. We have been doing a web order per week, for a family of four. This Chipotle location (like most, it seems) struggles with web orders. Most of the time the order is ready when it should be, which is good. However, the order accuracy and quality are poor, and completely inconsistent. Sometimes the orders are correct, but they put maybe 2/3 the amount of food in the bowl as should be; chip bags are maybe 1/3 full. Other days, you get what you paid for. Recently though, the food has been completely wrong. Well order food with no sour cream - yet it comes on there. We order white rice, its brown. Were sick of getting home, only to find out the order is mostly wrong, or they went super skimpy on portions. We have taken food back up and they have remade it, but frankly, that is more of a pain that its worth.
CO
Courtney Eads
We live off of Morse Road and we chose to go to this location (10 mins away) vs. the one that is literally 2 minutes down the road because the Morse Rd location is less than favorable. The employees were working extremely efficiently, and even though the line went all the way to the door, we were out of there in less than 10 minutes. We praised them, and let them know that we will ALWAYS be going out of our way to get to them. As we walked out the door, an employee chased us out into the parking lot to hand us 4 BOGO coupons and thanked us for our kind words because they felt that they were "struggling" this evening. If this was them struggling, I cant imagine how great they are on a good day! I cant say enough good things about this team!
CA
Caitlin Griffith
A thin young man with black hair has been very how you say not up to standereds with people in the work place and costomers. Hes very rude and he never smiles. He was talking about their are 13 standerds to follow. But why dose he get to talk about them when one of the biggest ones is to smile but he never does. But the work place as a whole is a mess. Almost no one can wrap a burrito. The amount of the ingredents in each burrito is terrible. There is either to little or to much. Its not a very nice place to work at or to eat at.
DO
Doug Berube
Im a regular customer for lunch 3 to 4 times a week and I have a chicken or steak salad-to-go. I go there because the food if excellent and I agree with the company values. What I enjoy the most is the team behind the counter. They are always friendly, smiling, and willing to meet your requests. Most important I always come in with a smile (even on bad days) and treat them as friends. It is a great place for great food and great service.
ME
Megan Dengel
Best Chipotle in the area. The one on Morse gives you half the amount of food and the Easton location is a hot mess. This Chipotle is pretty popular, especially during weekday lunches, but the lines move consistently and the food is always well-prepared. I wish ALL of the Chipotles would open a second line in the back kitchen for on-line/mobile orders. They can really mess up the flow of things.
ST
Steve Johnson
Chipotle is always a great dining option. I love their menu and tonight I had a friendly service experience. I had their chicken burrito bowl and even a late night meal, it was fresh like it came off the grill and out of the mixing bowl. For the many times I have visited any Chipotle, and its in the 100 or so, I may have had 1 or 2 times where I wasnt impressed. 98% rating from me!
KA
kai kai
Everyone was very nice the store was clean also the restroom I have ate at Chipotle so many times but this was first time eating at this one and I am so serious I dont no it they added a different seasoning are something but it had a different taste and it was the best seriously I tell the truth on all my ratings and this Chipotle was the best I ever had they get a 110%
JA
Jason Zarate
Dont eat here unless youd like a nasty stomach virus. Apparently, some folks who work here cant stay home when sick, and/or cant wash their hands after using the bathroom. I ate here, service was good, food tasted ok, but then I spent the day after, and the following 5 days in the bathroom, and off work.
KE
Ken Claussen
I like my steak Medium Rare and they go the extra mile to make my Chipotle experience the best it can possibly be! I typically eat here once or twice a week, and have been since they opened several years ago. Fresh ingredients, friendly staff, and a fun place to eat will keep me coming back!
MA
Martha Morgan
Based on our last visit is why I have them 2 stars. My husband is allergic to gluten and it has been the one place that we can go and he can eat without fear of getting sick. However, they crossed something and he got "glutened" and he got very sick.
AM
Amber B
The service has gotten much better. They used to have really rude ppl working for them. In the past I would do online order to pick up and my food was never ready on time.... Today however it was! Hopefully this kind of service continues.
SE
Sean Collins
Great food fast! This Chipotle is awesome fast and friendly. Everyone working there looks like there having a great time. The food is always fresh and amzing! defiantly go to the chipotle! Its also very close to the airport!
FR
Frank Daugherty
Closest thing to fast food that I eat. Odd layout for seating, but I typically get take-away. The music is way too loud for order placing and eating in. Generally the staff have been polite and friendly over the years.
MA
Mary Lnyskey
If I could give this zero stars I would. Next time Ill make the drive to the other location despite this one being right by my home. Worst burrito. Worst experience. And clearly no prep work done for the dinner rush.
BO
Bob Stahl
I ordered online. I arrive at the time given to me online. When I get there its not done. The place is not busy at the time. I watch the heavy set girl slop together my order. I was speechless. Horrible.
BE
Ben Stayton
This Chipotle usually has a pretty friendly staff who will give a little extra everything (sometimes meat) with pleasure. Theyre always busy here but they tend to move people through pretty quickly.
JO
Jon Buchanan
This is the slowest Chipotle I have ever been too. Every time I go, it just seems to get worse. The workers dont seem to even be paying attention. The portions are smaller than elsewhere as well.
GL
GLADYMAR Rodriguez
clean, new, a little slow sometimes, when i go, half of the items are almost gone so i have to wait, they serve like a spoon of rice and thats nothing so i ask for more ALWAYS!! SHORT LINES
BR
Brian Knighton
Pretty standard Chipotle experience, great food, fast moving, clean environment, and friendly staff. This location is on the small side, not as much seating as some locations.
ME
Megan Pocorus
Ive never had a problem with the food, but this is not the place to go if your short on time. Theres a near constant line of students from the school near by at lunch.