Address: | 530 Euclid Ave #10, Cleveland, OH 44115, USA |
Phone: | +1 216-303-9175 |
Site: | jackflaps.co |
Rating: | 4.3 |
Working: | 7AM–2PM 7AM–2PM 7AM–2PM 7AM–2PM 7AM–2PM 7AM–2PM 8AM–2PM |
KI
Kivuli
Just left the 5th street arcade location (9:40am) VEXED! Went there close to a month ago and had an amazing pork belly sandwich! Ive been thinking about it on and off for weeks now and finally the stats aligned this morning for me to go back for another one. The cashier was a younger pleasent woman I spoke with. I asked her what the special sandwich on the sandwich board was because it just had a name and she says they stopped serving it at 9am. ... yeah... but what is the sandwich? And thus begins my issues lol. After some back and forth dialogue she finally said it was a meat and egg breakfast sandwich of some kind, im not an egg person so I moved on when I heard that part to my orginal order, that Pork Belly sandwich Ive been craving! She politely asked if i needed a menu, and I responded with no, I knew what I was going to place and told her I wanted a pork belly sandwich to go. She looked at me like it was something she never heard of and asked if I wanted pork belly as a side. I said no thanks, I had wanted that sandwich I had last time. She told me she didnt know what I was talking about, and asked me if it came with fries. I told her I just remember getting an amazing porkbelly sandwich and was looking to have it again. Then the cook came over and told me I couldnt have had it there and asked what time I was there. I replied i wasnt sure, but I know I had it there (otherwise how could I know you even had porkbelly without looking at a menu). The 20 questions went back and forth between myself, the waitress and the cook for several minutes before finally they said that the menu was changed... and sorry about that. Why go through the interrogation before saying that the menu changed? After this realization I feel I should have offered the new menu, or maybe an alternative bit I just got a sorry as if they were no longer interested on my business so I thanked them and left. Two stars for the sandwich of my memories.
KA
Katie R
Let me set the scene. We arrived at 9 am, there is one table before us and the restaurant has been open for an hour, at least according to the times provided on google. We are told to sit in the corner, so we did. Multiple staff are working, two servers, bartender, and host. Also, we are visible, everyone can see us. Some even make eye contact with me (the universal sign for wtf why has no one been to my table). Another table is sat, they get immediate service. We are still waiting for someone to come by. 10 minutes later we left, no one came to the table. One star is a star too many for the disappointing service we experienced.
JE
Jessica Ebert
Not kid friendly!!! The server completely skipped my children when we were ordering drinks and then AGAIN when we ordered food. My oldest son had a hair in his pancake and they completely forgot his order of home fries. (They kindly comped the undercooked, forgotten home fries) My friend had large chunks of fat in her burrito. Literally...half-dollar size chunks of fat. She got a few bites in before discovering it and was promptly finished. They did not offer to make her a new one. I would not recommend this restaurant to anyone. One star is too many.
ME
Melissa Palombo
Dont waste your time. I have never gotten up and left a restaurant until today. From the start our waitress couldnt get the drink order right and half the entrees were unavailable. 45 minutes later our waitress popped by to tell us we were up next. After listening to the waitresses and cooks discuss what was missing and wrong with the other orders coming out of the kitchen we had little hope our food would arrive. We left money our drinks and left!
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Sara Gledhill
Great food! We got there right at the open on Sunday, thankfully, so we didnt have to wait for a table, but there was a line behind us. The menu is small, but everything looked delicious. The lemon curd pancakes were amazing, as was the burrito. Good bloody Mary, too. Waitstaff was busy, but efficient and helpful.
JO
Joseph Ho
So they were obviously packed for lunch here today. My party of 4 got there first. They decided to seat us at a table for 8 with another random party of 4. It was really unorthodox and uncomfortable. I get you have to make money, but dont seat 2 parties who dont know each other at the same table.
AL
Allana Mancino
This is one of my favorite places to eat! I get breakfast for lunch all the time :-). The pancakes are huge and are amazing! Great atmosphere and service! Very easy to get in an out on an hour lunch!
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Steve James
Very good little spot in the 5th street arcade. The breakfast burrito is delicious. Can sometimes be a long wait because the small size so make sure to get there early on weekends!
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Brooke Herriott
I Work the front desk at the Marriott, I sent a guest here and he had a horrible experience. It took 2 hours to receive food. Service is not the greatest either.
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Sue Murphy
Holy hell...we ordered the PB&J eggy bread and the Croque Madame. It was an experience. Wonderful friendly server dude too, definitely worth a stop.
KE
Kendall Pondexter
The food was excellent.... I was in a bit of a rush so I ordered take out, and the service was fast and tasty. Mos def will be back soon
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Stephen Yochim
Absolutely great place to eat, good service and really good food and portion size! Definitely will come back again!
JO
Jonathon Wymer
Great service! Very friendly wait staff! Food was excellent. Great place for brunch. The do serve cocktails.
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james griffin
It was a good breakfast. The service was excellent. They were playing bob marley and other good vibe toons.
DA
DARLENE MOORE
Its ok for breakfast or even lunch, sorry not a favorite of mines but my husband loves their breakfast.
GA
Gabriel Johnson
Excellent food, and a very good, unique menu selection. Just a little pricey, and somewhat cramped.
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Robert Bardwell
Jack flaps mini! Get the Benedicto Mexicano! Chorizo and eggs over jalapeno cornbread... Yes please
GE
George Bozin
Dropping in quality quite a bit over the past few seasons. Abodo Beef Hash is a joke.
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Jeff King
Best pancakes Ive ever had. Also the fing breakfast burrito was amazing.
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Brian Munch
Great brunch menu. A short list of items, but all expertly prepared.
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Floris Morang
Best breakfast burrito I ever had!!! Quality food with great flavor.
JO
Joseph Milan
Not sure what the problem is. Just not worth the prices.
MI
mike taylor
Delicious food! Great service! And awesome atmosphere!
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Kelli Valverde
Large portions of delicious food and great drinks.
JO
John Zoidberg
A lovely restraunt with a fun, welcoming staff.
MA
Matthew Pohlman
Breakfast burrito makes a great lunch!
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Maxine Little
It has great food and good service
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Kevin Smith II
Great food, service was awesome.
AN
Andrew Cranmer
Awesome pancakes and service
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Frank Albanese
Best breakfast in the area.
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Kacy Hinojosa
Jack Flaps is the BEST!
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Dwayne Williams
Great food
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Philip Almas Jr
The food!