San Jose Mexican Restaurant
| Address: | 5811 Poyner Village Pkwy, Raleigh, NC 27616, USA |
| Phone: | +1 919-790-1919 |
| Site: | sanjosemexandtequilabar.com |
| Rating: | 3.9 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 5
SH
Shery Clark
If I could say something good about my experience I would. We went to dinner for my birthday and because I’d dined at San Jose for lunch, I thought we’d get a good Mexican dinner. I’ve broken this review down for what I hope is their training purposes. First problem was the over-crowded, noisy dark atmosphere. I know the sign said it was family night where kids ate free. The thing, I don’t understand here is why the management planned tables for larger parties, but failed to realize they needed adequate space for patrons, servers and seated diners to move around unhindered. We had a booth and I was constantly ducking and moving to avoid a bump or worse a full serving tray. The noise was deafening and we quickly gave up trying to have conversation. While the ceilings are high, the altitude does nothing but amplify the sound. I would suggest not piping in louder music to the mix but that’s what they did last night. I have to believe that’s why our server took my order for a beef enchilada but I got chicken. That last point brings me to the second problem, our server was quick to ask for our orders but when we asked for the fresh guacamole she failed to tell us that due to tight spaces and traffic, it would not be made table side but rather asked us if we wanted it spicy. We said we liked spice yes, that was fine. I watched the guy loudly chopping our poor avocados by the kitchen door used to collect dirty dishes from the tables bused. By the time it arrived, I was not only concerned, I was worried. Our server brought it and then left without bringing chips. We could not find her after her quick delivery. Our drinks arrived quickly also. They were incorrect. Our margarita was murky and has lots of ice. More later on the food and drink quality. I observed our server on several occasions stop to collect orders, take payments, refill drinks, and give out the checks as she made one pass through the dining room. It wasn’t until watched her that I realized she didn’t want to make separate trips to tables. No! she saved it up before she walked that long way around the dining room. She was conserving her energy! We wait while she saves steps!! When I complained over my order mix up she blamed the kitchen. She actually asked us “You finished? you want the check?” before we had finished. Point three is the food quality, everything was tasteless. I had to add salt because no fresh limes were available until she made another round through the dining room (remember she had to save those steps). When we did get limes, we were halfway through the food. My enchilada consisted of a cold corn tortilla with some greasy chopped meat they called beef inside. It was topped with a substance that looked like a mix of steak sauce and ketchup but it had no taste. It was also cold. This was topped with an un-melted sprinkle of some sort of cheese. Once again tasteless, my grilled chicken had been flattened down to less than a quarter of an inch. It was tough and rubbery. The only spice identified on my steak was oregano. I realize this is used in Mexican dishes but I didn’t think it was the only spice. My black beans were watery and straight from a can. Even spooning the salsa over them did not help. The other members of my party were equally disappointed and disgruntled but I’m only reviewing my own experience. They are grown -ups and can write of their own problems. I tried to explain that I was stunned and had not experienced this at lunch. Granted we were the only two in a sparsely seated dining room but I assumed the kitchen could handle more than three tables. The final point is really a fear of the future, we read as we were leaving, they posted a sign advertising that they were opening another restaurant in Wake Forest! My hope is that all the good chefs and servers are going there! I have no other explanation for the poor quality of this location. I will not be back nor will I try the new version in another location. Everything about this place was just plain bad or tasteless. Really too bad because I used to like them.
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Carlos De Armas
hola!! mi nota es para hacer una observacion. el dia de hoy 10/08/13 fuy a cenar con mi esposo al restaurante ya que cumpliamos aniversario y pedimos el numero 4 y el 11 en el menu, esperando pasar una bonita noche de cena y buen momento,sirviendonos a los 5 minutos y viendo llegar los platos , todo lo servido era de carne molida...los tacos,el burrito, las tostada... todo de picadillo no lo puedo creer yo siendo mexiacana se que alla no se come todo con picadillo..yo esperava al menos los tacos de carne asada y con mejor sabor...al fin tuve q pedir un postre para poder qutarme el mal sabor de boca y el mal momento que pasamos!!!es una lastima a mi me avian recomendado mucho el restaurante pero ya no me quedaron ganas de regresar a menos que prueve otra cosa... por favor no mas carne molida.. eso le da baja calidad al restaurante y quita clientela!!!lo hace ver varato y tacano!!!
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Faye Robinson
My husband and I came here to this restaurant not only was the wait staff rude and not willing to do the job they are being paid to do but also o speak Spanish and I over heard them using racial slur towards my husband because he is black with a latina woman which we both felt very uncomfortable. Our food was horrible I couldnt even finish my food there was what looked like to be cat or dog hair in my food I own no pet myself at all! I tried to get the waiter attention but he kept ignoring us walking by us we waited 45 minutes for our food. The drinks werent served with ice after we asked several times for ice tea still werent given what we were paying for at all. I am reporting this restaurant everything was horrible and to be racially decriminalized just by the colour of our akin and our preference of who we chose to be with is beyond ridiculous. We should sue for this
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Mark Melton
San Jose in Wake Forest - I am not a professional cook. Therefore; with confidence I can say there is not one at San Jose either. The water served is city tap water. After discovering this I asked for bottled water. The server brought me water from another faucet at the bar - same water. My fajita burrito tortilla seemed to have came from a bucket of water. The steak in fajita tasted bad. The fajita overall tasted bad. Nothing appeared to be fresh. My fried ice cream was prepared with shrimp or hush puppy batter. From the water through desert - a bad experience, although the atmosphere is nice and new. The three other dining guest with me all had the same thoughts. If there is a negative star I would apply it here. Never again, untill they announce a reopening with new Chef who has experience.
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Kahlo Sarabio
Im currently sitting here as I see my waitress walk back and forth to take care of the tables beside us and not even bothering asking if we need something. Orchata water was extremely sweet I ask her to replace it for a Coke, which she didnt brink until after I remind her ( after our food had arrived to the table) didnt bother to ask wat kind of tortillas we wanted and just bring us flour tortilla.didnt bother to ask if we wanted salsa to go with our food. Didnt bother to refil our drinks, over all service was unpleasant. Ive been here before had a great experience, very hard to find a Mexican restaurant with good service being mexican. After my first impression of this restaurant we choose this place to celebrate Mothers Day. Over all food was ok, service was upsetting.
