| Address: | 2600 Ridgeway Ave, Rochester, NY 14626, USA |
| Phone: | +1 585-225-0050 |
| Site: | timhortons.com |
| Rating: | 3.9 |
| Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM |
HA
Haley Bradley
I go out of my way to go to another Tim Hortons. They charge incorrect prices but dont provide a receipt of the breakdown of your charges. They provide incorrect orders all the time and forget to give you half your order. Ive driven off four times with the girl saying "have a nice day" without giving me half my order. The girl at the drive through has been there at least three months now youd think she would have better service skills. They interrupt you and even the few times Ive tried to give a compliment they interrupt me and wave me off. Im not a big fan of Dunkin Donuts across the street, but this place makes them look far more appealing.
MA
Maxwell lanzieri
My egg was frozen in the middle, not to mention I was charged for bacon that I never received. Probably because the big doofy looking kid making my sandwich was too busy on his phone . Completely unsanitary. I wont be returning to this one Ill go to the one on Howard next time. Not to mention Ive watched them pick up tongs off the floor and use them on fresh food out of the oven . DISGUSTING!!!!!
DA
Daniel Ayotte
I had a complicated order that not many Tim hortons can seem to handle. I asked for a large iced coffee, one half cream in the size for a medium hot coffee. I know it is a weird order. I also asked for a bagel with light cream cheese so It isnt too much this was also handled with precision. Personal thanks to staff members zack culne and Lisa kenny Who were understanding and extremely helpful.
CO
Corey D
Quite frankly one of the best Tim Hortons Ive been too! I travel throughout most of the eastern seaboard and the service, attention to detail, cleanliness I experienced at this particular location was second to none. Fast service with a smile!!! The manager, Christina i believe was truly awesome! She was attentive to my needs and made my latte super yummy! Kudos to Tim Hortons for hiring her!
JO
Joseph Pulcher
Friendly employees, but waited for my order and when everyone behind me got their order and I didnt, I went up to the counter to ask where my food was...they simply forgot it...wait, what? Took another 10 minutes after waiting already waiting 10 minutes. Not happy .
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TRANS AM RYAN
very rude employee trinity, was talking to her friends meanwhile i was waiting for over 10 mins to order, then when she finally took my order she was very rude
DA
Dave Thomas
Pretty good. Has a smaller dining area, but nicer than several local ones. Have the occasional wrong order, but they fix it without any issue.
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Ryan Campbell
The staff was rude they messed up my order only reason I give them a 3 is because it was clean
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Reynaldo DeGuzman
terrible service, they charge incorrect prices. I highly recommend going somewhere else.
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BJean Gammi
I needed a quick pick-me-up, so I dropped by. The place was clean the cappuccino hot.
CH
christina poles
Always fast and accurate. This is the best Tim Hortons in town
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Barbara Sartin Hill
It was awesome. People nice. Great latte and honey cruller
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Peter Fillion
Nice atmosphere, the cashier was friendly and very helpful.
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Vicki Griffin
More reasonable than Dinkins Donuts and better service
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Richard Frisicano
Standard Tim Hortons but service was friendly and fast.
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Tom Kirchoff
the ladies here are great, never ha a problem!
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Dominique Veronica
Delicious breakfasts! Big fan
DO
Don Worrock
Canadian coffee at its best
AM
Amy Kulpa
Staff is great!!!!!!
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Sean Bateman
Its a Tim Hortons.
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Christina Holley
Fast and hot...
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Rob Finwood
Yes it was OK
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Sharon doell
Great service
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Debbie Figueroa
Great service
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James Mcknight
Good coffee
CH
Christine Meschi
Love it
LU
Luis Perez
Great!